Once you've booked there AREN'T ANY circumstances that will allow you to reschedule.. literally…read moreNONE. Their machine automated messaging handles on the customer service questions if you it even works.. I left messages and have had no response to actually speak with a real person who can assist. Proceed with caution... good luck.

We love Sharks and Minnows Swim School! Just finished our class sessions @ Falcon Trace w amazing…read morecoach, Leticia ! Our grand daughter is 2 y/o and continues the family tradition, as her 8 y/o sister did same years back. Our class was a perfect 3 children & perfect location for those of us living in Hunters Creek. Big Hawk Park in Falcon Trace offered lovely, clean, modern facility. See U next summer Sharks & Minnows!

Pedro is the best!! He was so patient with our son and he learned so much! Thank you Pedro!!read more

We had our lessons with Stefanie and we couldn't ask for a better instructor !! She was so patient…read moreand kind with my baby and extremely accommodating when lesson times needed to be switched. My baby learned very quickly and was comfortable and confident in her care. I couldn't recommend her enough and hope that any lessons in the future is with her.

Great instructor and very available. Jenny was amazing with my son and very understanding of…read morecircumstances with scheduling

After 18 sessions and over $1,200 spent, I've seen no noticeable improvement in my 2 year old son's…read moreswimming skills. If my son was to fall into the pool my child still can't perform basic safety skills like holding onto the wall or flipping over to float on his back. This has been an incredibly frustrating and disappointing experience. What's worse is that it took them more than six weeks just to find an instructor who could match our schedule -- a delay that showed a lack of organization and consideration for our time. Despite all the promises made at the beginning, the results simply weren't there. If you're considering this swim school, I would strongly urge you to look elsewhere. Don't waste your time or money here.

Our pediatrician and several friends have recommended Southwest Aquatics to teach our toddler how…read moreto float and swim. He just started his lessons this past week and he is doing well. The toddlers will cry at times during the lesson, but the instructors comfort them and use toys at times to relax the babies. He is being trained by the owner of the business and she is AMAZING with our son! She is kind, encouraging, and patient with him. The staff at the facility have all been very nice, answered all our questions, and given us all the information we needed. The facility is clean and organized. They have an indoor, heated pool where they teach the toddlers and kids to swim. They also have a swim team and indoor and outdoor pools for them. The facility has plenty of parking, was easy to find, and has several old, beautiful oak trees around it. Rating from F to A+++, I give it A+++!

Es un lugar donde mi hijo aprendio a nadar y es muy estricto. Tuvimos a mi hijo por casi 6 anos…read morehasta que el tuvo un mal entendido con un companero y uno de los coach del lugar suspendio a mi hijo por 2 semanas injustamente. La amabilidad y la educacion de las directivas , las personas que atienden y los asistentes es equivalente a CERO . las competencias son desorganizadas y hay casi nada de incentivos para los ninos que ganan. Sacamos a nuestro hijo del lugar.

Highly recommend sharks and minnows for your littles ones to learn how to swim and feel comfortable…read morein the water. There are lots of locations available and also have private lessons available. When signing up, there are different levels, days, and times of when to sign up for classes. Make sure you double check before you check out and classes can fill up! Prices are reasonable, the teachers are great, and my son now knows how to swim on his own!

We were on vacation in Orlando for the month and I wanted my son to learn. I'm super glad we signed…read morehim up. Coach Pres was super nice and patience. He helped my son over come his fear of water and now he always wants to go swimming. Next summer vacation we will definitely be signing him up for the advance classes.

They do have an amazing place. They do split the pool with those rope with balls and separate by…read morelevel /age. It's cool, the only it's 30 minutes and on my daughter second class had 4 kids at same lane and just one teacher, so they split the time by 4, at the end she had just 7.5 min of lessons. Let's see how will be next classes. But the atmosphere it's good (and crowd)

From the owner: At Goldfish Swim School - Winter Garden, we teach children how to swim and build character through…read moreguided play. We are a "safety-first" swim school dedicated to teaching children as young as four months old how to swim. Goldfish uses WOW. Customer Service to deliver a Golden Experience to all. We pride ourselves on helping your child master the skills they need to be safer and more confident in the water, as well as providing year-round swimming lessons with our Science of SwimPlay curriculum that has one instructor for every four swimmers. Let us guide your child to water safety in our shiver-free pool and vibrant, tropical environment. We can't wait to welcome your family into Goldfish Swim School.

If I could give zero stars I would. I faithfully brought my daughter here and she had 3 lessons…read moreremaining when she contracted RSV. RSV is a highly contagious respiratory virus that can cause bronchitis, pneumonia and hospitalization in children. Carly Caldwell, the owner of this establishment continued to charge me for lessons I wasn't receiving during my daughter's illness. I wrote a letter to stop payment, she then sent that letter to my bank in order to prevent reimbursement of services not received. Her and I even spoke by phone and although I thought we would reach a resolution, she never called me back. It's sad to me that my daughter was never able to finish and during a difficult time of illness with my child, Carly put an additional $180 in her own pocket as a result.

Lack of customer service. My kids have been going to this school for 7 months. We've been paying…read more$450 per month. We missed one scheduled session (two 15 minutes) and asked to make it up if they have a cancellation. They allowed to make up one, but told us their policy does not allow to make up the other. Lack of customer service is always a bad business judgment. A good business needs to have some flexibility in their policies and customer appreciation, especially that this was the only time during the past 7 months that we've missed. It doesn't cost them much to allow a make up during a cancellation because the coach is still in the pool. I have cancelled lessons for both kids because my policy is not to give business to a business that does not appreciate me as a customer.

Ilene was wonderful! She was very patient and kind. I found her to be very professional and…read moreknowledgeable. Would highly recommend her to anybody who needs swim lessons for your little one!

Ilene did an amazing job with our Amelia. She is extremely patient and sweet with your often…read morescreaming kiddo! Amelia was not the biggest fan of learning but it's definitely necessary to teach rescue floating. And she Got it, hallelujah! I highly recommend Float First Aquatics! Please be wise and consider the importance of water safety and swim lessons! Five Stars for sure!