I would give more than 5 stars if it were possible. First ,…read moreAdrian is awesome. He has endless patience and is very knowledgeable about motorcycle equipment and gear. He helped me find a lot of stuff and made sure everything was perfect. I will be buying all of my motorcycle accessories at this place , no need to even look anywhere else. Thank you Adrian ! Everything fits and works great!!

Horrible experience I was on the phone with the ( MANAGER) "Chris " very unpleasant and…read moreunprofessional throwing racial slurs , I don't deserve that all I asked to speak with another employee she said no and hung up Very unprofessional for a manager ... cycle gear pls do better

Excellent service experience with these guys. Communicative, informative, and friendly. Despite…read morebeing in desert season the turn around was pretty quick and the job was well done. They went above and performed a bolt extraction that was out of their way. Big shoutout to Edward from service for keeping me 100% updated.

So far I've had two bikes worked on here. My 2006 Street Glide and my recent purchase of a 2001…read moreRoad King. Jeff has been my point man when ever contacting TMS by phone or in person. Pleasant to deal with and genuinely appreciates your business. I've had tire work, brakes, fork oil change, service work and few other things done. All repairs were done correctly and timely. They're probably $20 an hour cheaper than HD. My bike is never my main transportation so I'm not in a hurry. And you have to understand that sometimes jobs ahead of you dovetail into more work than expected....so you're job may get pushed back a little but not much. Jeff also does hands on work on the bikes as well as run the front. That in itself raises my confidence level. Good shop and they definitely put the customer first over shredding your wallet.

Film was not the right size. Company contacted me and assured me they will make it right.read more

i had cruz armor do 2 street glides. excellent product and expert application…read more Todd highly recommends armoring your bike if you want to maintain a factory look in the paint (especially the black bikes-no swirls in the paint). i did the whole bike. front fender, forks, fairing, tank, side panels, rear fender and all sides of the bags (except the frame side). Todd said he has been in the dealership when one of his wrapped bikes comes in for trade. he said it looked like the day he wrapped it. he recommends that every one do, at least, their forks to protect them from that pitted look.

My straps messed up and they are sending me new ones great products. It's is to do a warranty claim…read moreif something happens to your stuff

I received a set of 1" retractable ratchets that were defective. I emailed rhino usa and they were…read morequick in replying and sent me a replacement within 2 weeks. I really like their customer service. Thank you Rhino USA.

0 stars if I could. Left me stranded telling me to figure it out. Extremely unprofessional. Also…read moreonly three reviews and one is his buddy who also owns a shop around the corner.

Amazing amazing amazing replaced head pipe new muffler welded and made all new mounts to fit bike…read more Rear fender eliminator with new brake lights and turn signals. New horn custome fit. Amazing work beautiful attention to detail.

KC is one of the very few people I am comfortable taking my custom builds too, he has worked on a…read morefew of my bikes and by far superior service. He is building out another one currently which is my 2024 Lowrider ST. His focus on detail and making sure that I am aware of any upgrades or suggestions - he communicates this right away. He has sent progress picts so Im not sitting around just guessing what is going on as most of us who really ride and are eager to get back up and running KC is very communicative about what is the right suggestion and ideas he has, It's up to me to ask the questions if I dont get it and understand. All in all, I can't wait to see how the real dyno tune comes out for the bike and what we are able to achieve. This is going to be a solid build. Bagger gets droped off next for those upgrades.

Cafes Customs is the place to have your Harley Davidson worked on by a true leader in the industry…read more When I choose any shop, I start by observing the cleanliness of the shop and then take mental note of the investment in tools and equipment because that's typically the same investment the owner will make into your experience. I found Cafes Customs to be immaculately kept which shows pride of ownership. And his equipment is absolutely the best which means he has the latest technology at his fingertips. When I brought my first bike to him for a cam, tune, etc., Casey asked me far more questions than I asked him for the purpose of understanding my riding style. Instead of me telling him how to do his job, I listened to his advice which resulted in me spending less and being far more satisfied with the upgrades. Highly recommend this shop!

Poor customer service : promises and deadlines not kept ! Dents in doors installed and had to be…read morereplaced twice before leaving site.

I cannot say enough good things about this company and the owner, Tom. Thank you for all of the…read moreamazing work you have done on our Razor(s) through the years. Your cage most certainly saved our life when we rolled our car. I cannot wait for our next build.

Only fed lies one after another.. sent and paid for work in january. In july still dont have…read morecompleted work that was promised by march. Paid for in advance.. lied to and put on back burner over and over. Save yourself the trouble, call someone else.

If I could put a negative star I would....The worst place to go to ask him to give you the specs on…read morehis cams... everything is eyeballed he has no measuring equipment and has no idea what he's doing you better have a good engine builder cause your motors going to blow if you run his cams...

Precision Concepts provides great service. I took my Grandsons rear shock to be repaired. They did…read morea wonderful job. I wouldn't hesitate to use their services in the future. I highly recommend this company.

I called Diane up after the initial rebuild and explained that the bike still felt too tall and it…read morealso felt harder to control than the previous stock setup. She told me it was no problem to bring the bike back in for complimentary adjustments, which they took care of pretty quickly. After the adjustments were made, the bike continues to blow my mind as to how good it feels. Everyone kept telling me that a custom setup would 'fit like a glove' and boy were they right about that! Highly recommend this shop if you're looking for a great suspension setup from a friendly, professional staff that will make sure you are happy with your investment.

I just have to say the customer service, cleanliness, and overall experience of this store was…read morethrough the roof! We went in and were greeted with a "welcome to o'reilly". Which at first I usually don't pay attention to. As we shopped, everything was organized and the deals were labeled so clearly! When we weren't able to find what we were looking for, we went up the Eric at the front, and he was so hospitable from the start! He helped us get the oil filter we needed, got our pickup order for us, while still greeting people as they walked in with his friendly "hello, welcome to o'reilly!" While still focusing on our needs! (This is where I say I noticed the effort he had to make sure everyone felt welcomed!) I will definitely be back to this store just based off of the experience I had where I felt taken care of and welcomed!

Best customer service, knowledge about everything I needed…read more I have a complicated auto and they took care of me. Great experience