They came out and gave me a great quote and were very responsive to my email questions.read more

Never called to schedule appointment after promising to do so. They showed great interest in my…read moreproject initially and then crickets.Waisted my time! I would never consider using them again!

Summary: Poor communication, repeated no shows, two days work took three weeks and they jacked the…read moreprice in the middle of the work. Read on for details if you want... First the quote had to be redone because it was not what I asked for. I was given a tentative start as sometime during the week of May 14 but the prior Thursday had not heard from anyone at Dreamscapes to confirm. I called and was told work would start Monday, May 14. They were a no-show on the 14 so I called and was told work would start on the Tuesday the 15th. They were a no-show again so I went to the their office that afternoon and met with Zach, explained that the crew did not show up and asked when work would start. Zach could not find my paperwork, then asked whether I was satisfied with phase1 of the work. I explained a second time that I received zero communication, that the crew was a no-show twice and that no work had been done. He looked shocked, eventually telling me that he would be at my home on Thursday the 17th to mark the property and work would begin that day. He then handed me a can of spray paint and told me to mark the property myself. That afternoon, Tuesday the 15th, a subcontracted crew showed up at 5:30 PM. I never saw Zach. The crew worked on an off, a few evenings here, an afternoon there and one full day laying sod. To their credit they did great work but were obviously fitting my work around their regular customer schedule. One week into the work I got a call claiming that materials had been left off the quote and that I would have to pay several hundred dollars more. I did get one call from Zach about weather delays preventing sod delivery. This is expected and the call was appreciated. They are obviously taking in more business then they are able to complete and it shows. I will not contract with this company again.

DreamScapes is not a reliable company. They did tranform the look of my front yard but Janette made…read morea huge mistake by placing 5 bushes in the wrong sun exposue. Three of the bushes required shade and were planted in full sun. The leaves crisped up and eventually died. The two bushes planted in shade required sun. Richard looked at the bushes and said Janette would be in touch with me, that was 3 years ago, still no Janette. If I didn't pay them almost $20,000, maybe I would not be so upset. Richard does not stand behind his work or word. I suggest strongly not use this company. I am sure they will try to block my review. Just know that my rating would have been zero if allowed!

After requesting quotes from many (many!) companies to build a retaining wall, add Zoysia sod and…read moreirrigation to our backyard, we opted to go with Infinity Landscaping. Their pricing was fair and we felt it was an honest price. Wuilian did everything he said he would for the agreed price. He was always available to talk when we had questions. The team was efficient, on-time, hard working, knowledgeable, and professional. We are more than pleased with the work completed. They left the worksite clean and took pride in presenting the work they had done. After checking out other reviews, I cannot imagine what the breakdown was. Our experience was fantastic! We will definitely use them again!!

These guys just waste your time. Fixing up appointments, not showing up, and then when reached out…read moreto, give frivolous replies like 'send pictures' and then just ignore.

Jeff and his amazing crew did an outstanding job on my side yard. I went from a treacherous hill to…read morea beautiful landscape within two weeks. It is truly beautiful. Jeff is responsive and reliable. He communicates throughout the project and provides great advice. Further, he can fluently communicate with his Spanish-speaking crew. His crew members are polite and pleasant. Also, Jeff is present on the job and truly shows he cares. I highly recommend!!!

From the owner: Landscape installation services with 20 years experienceread more

We paid the owner, Mark, $500 for design ideas for our very small, flat front yard. Mark likes a…read moreyard full of Knock Out Roses, I don't, but he included them in his plan anyway along with a rock wall ?? crossing the yard and other ideas we had already vetoed. He then sent his son to remove 5 Buford Holly stumps for which he charged $800 (we paid someone else to remove what the son missed). We gave the son a check for $800 which he scanned and tried to deposit online. The check didn't clear because the son's scan did not include the check's routing number or account number. A very irate dad called to let me know that the check we gave to his son, a struggling college student, didn't clear. Dad didn't mention that the son didn't know how to deposit a check. The check was good and did clear when done properly. I offered him cash if he returned the check, but he didn't want to do that, he only wanted to blame us for his son's incompetence. From then on, he was very hostile, but we had already paid him $500 for his "plan". Months later we got the plan on a big piece of paper.

I met Mark at my house and tried to get some ideas for paver patio, fire pit and landscape. I felt…read morelike he had zero desire to listen to me but just tell me what he wanted to do. I tried to suggest a mini bridge that would look ridiculous to go over in place drainage grates. Made zero sense. The worst part is that he would give me very little overall vision or budget of what he would propose unless I paid $500 for a 3D plan. He said it would go toward the overall install which like would include that fee anyway. Who pays $500 to get a bid???? Joke of a company and customer service. Don't waste your time!!

This company is the best. What was said was done. They are very honest licensed and insured. Would…read morehire them again. They did a drainage system in our yard HVAC unit where falling over. It is perfect now.

Estimate, service and customer service ---all delightful…read more We are moving. Did our best to keep up with the lawn. Over the years, I thought it was kept pretty tidy. In under an hour this crew proved me wrong. Cleared old leaves and brush. Refreshed all the trees. Edged and removed all weeds/grass from sidewalk cracks. Would hire them again if we were staying.