If you love or even like your dog do NOT bring them here for any reason. I brought my one year old…read morecockapoo in today for his first grooming, he had some matting behind his ears but besides that he just needed a bath. I dropped him off at 9:30am and they left him sitting until around noon. At 12:45 I got a nonchalant call from the front desk saying my puppy had a " nickel sized hole cut into his ear and would need to be seen by a vet". The staff workers begrudgingly answered my questions about what had occurred and seemed absolutely unfazed by the injury, leading me to believe that this is not a rare occurrence. My puppy had to get stitches all alone at the vet due to covid 19 rules. He has to take a strong antibiotic for 10 days and the vet also said he had signs of heat exhaustion and dehydration. When I dropped him off they assured me he would be safe, in a controlled temperature room, and would have access to water. This was all a lie. Today the temperature reached 95 degrees and I can only assume the dogs at this facility were left outside or in an un air conditioned room without access to water for extended periods of time. When we arrived at the vet, he also found cuts on my dog that they hadn't told us about under his ears. The vet was easily able to remove the matts behind his ears and said that this was negligence on the employees parts. They didn't even begin to remove the matting or bathe him in any way, this means that after they left him sitting for hours they immediately cut his ear and sent him home...This was my dogs first experience being away from our family and he is traumatized to say the least. STAY FAR FAR AWAY FROM THIS PLACE.

DO NOT GO HERE! They don't know how to groom Huskies for one. We boarded them and two of the four…read moredogs contacted skin infections that required antibiotics. They should be checked out by the APHIS. Shameful.

Staff and owners take amazing care of your pets while they board/ get groomed at Alladan. I highly…read morerecommend!

I worked there on and off for years. It was a part time job the last few years I worked there since…read moremy full time job was as a veterinary technician at an emergency hospital. One day, after a busy summer shift where I busted my butt I got a text message from the owner's wife... she berated me for providing "too much bedding" to the dogs and creating too much laundry. Mind you... their idea of too much bedding was like one thin piece of cut up blanket and maybe a towel underneath. I tried to put a little extra down for older dogs with arthritis or mobility issues. I was told a lot of times those old dogs liked the hard floor and that my providing them thicker bedding was inappropriate. The owners were just very cheap. They just didn't want to do much laundry. Also, don't bother bringing bedding from home because they won't actually put it in with the dogs. The owner did things like give dogs medication for diarrhea (at too high of doses- a side effect of this medication can be seizures) without pet owners consent. Once they almost gave ibuprofen, which is very toxic to dogs! Luckily I was there and stopped them. They also didn't call owners if their pet passed away (rare, but it happened) until after they'd come back from vacation. Because they didn't want to "ruin their vacation". They also made this weird "broth" to put over food. it was basically just garlic salt and a bunch of salty bullion cubes, which is also unsafe for dogs. even if owners brought their own food in they poured that crap on the food. and then they'd wonder why there was so much diarrhea... high salt intake can exacerbate that along with cause issues if your pet has kidney or heart disease. They have a yard with fences falling down. Roofs above the outdoor kennels that are so old and dilapidated they didn't really protect dogs from the elements. Ice builds up in the winter, which is near impossible to chip away and is a hazard for the animals and staff. If the owners put money into the place and fixed it up it wouldn't be that bad. I'll probably upset the people I used to work with by posting this... but I feel like I should have done it a while ago. I'm just concerned about the health and safety of the animals.

Our dog stayed here for 5 nights for the first time recently. We have been looking for somewhere we…read morefelt comfortable leaving him while we go away and we are so happy we found red dog Saugus! Every person was so communicative and he loved it! He also got a groom on his last day and my whole family says it's the best groom he's had in awhile

Everyone at the Red Dog that I've spoken with has been absolutely fantastic. Tatum really loves…read moreseeing his "puppy friends" every week, and they take great care of him. We've boarded him a few times there, and every time we pick him up, he's just as happy as when we dropped him off. Thank you Red Dog for being so great with our Tatum.

5 out 5 stars hands down. They really care about my pup and it shows. The staff greets my pup with…read moregenuine care and thats why im loyal.

**Health & Welfare Concerns as well as lack of organization and accountability**…read more During my dog's recent 4-day stay, multiple serious issues emerged: **Health & Welfare Concerns:** When I picked up my dog, it was immediately apparent she had not been given adequate access to water. Her oral mucosa was extremely dried out--a clear sign of dehydration. This is a basic care requirement for any boarding facility. They also did not give her medications correctly, giving them at the incorrect time of day which can cause adverse health outcomes. **Lack of Organization & Accountability:** When I arrived for pickup, the staff didn't know where my dog was. She was described as being "somewhere in the groom area on the second floor." Despite having her grooming started at 11 AM, at 5:30 PM when I arrived, there was no clear tracking of her location or status. More troubling: she was supposed to return to daycare, which was explicitly included in the premium boarding package I paid for. **Hidden Fees & Price Gouging:** Beyond the already expensive room rate, Red Dog charges for everything, including bagging food but not returning the individual food containers your drop off, while refusing to provide any transparency about what actually happens behind closed doors. You pay premium prices for services you can't verify are being delivered. **Unsubstantiated & Inappropriate Allegations:** Most concerning: Red Dog claimed my dog, who is a certified therapy dog with extensive professional experience in hospitals and clinical settings, tried to bite someone during grooming. This allegation contradicts her entire behavioral history and working credentials. As well as impeccable boarding, grooming and daycare experiences at other facilities. Red Dog Boarding demonstrates poor animal care standards, organizational chaos, aggressive pricing practices, and a troubling lack of accountability.

Ian and staff are very thoughtful and have the best interest of the dogs in their care at heart…read more Great communication through the app and over email. The staff always sent one update through the app each time my dog stayed with them. This is a great daycare for dogs who love to play with other dogs. It's a pretty stimulating environment for dogs, and Ian acknowledged that. My dog did daycare there and boarded with them for a few nights. I would describe my lil dude as pretty human oriented, has separation anxiety, and fancies himself to be an escape artist. The staff always made sure to give him some special attention and managed him in a way that prevented him from jumping barriers during pick up. Honestly, he can sometimes be a PITA and wants all the human attention. I think that can be pretty disruptive at a dog day care (sorry Ian and staff!) Regardless, I was most impressed with Diamond (I think that's her name) is super professional and compassionate. She warmly greeted my dog (and I!) every time we came in when she was working and seemed to figure out the quirks of my pup. TL;DR- BDW is a thoughtful, safe dog daycare. Keep in mind not all dogs might love a dog day care environment. However, give Big Dog Walkin' a try, especially if your dog loves playing with other pups. I would try their dog walking services in the future!

please do not bring your dog here I have just had to remove my dog after seeing them and a few…read moreother walk being dragged down the street. When we were bringing our pet here it was fine but ever since a few people last year have left it has gone downhill. I've even been here when the owner was here and the facility was still being neglected. Not only that but after speaking with employees and seeing some of the reviews online it seems that the owner will try to get peoples claims basically denied as if they're untrue. there is one post here that says a persons dog was denied because of their breed the owner straight up lied I've seen you guys take boxers without any problem. I also noticed no water bowl the last too times and i wont have that.

My golden doodle Zeus loves it here. They always have availability and he's always happy and…read morehealthy when we pick him up.

The staff is always friendly and I know my dog is cared for while I am away. She knows the way to…read moreThe Animal Inn and she gets so excited when we are driving to The Animal Inn! Thank you for caring for my sweet girl!

Brian understands dogs, but he can be rude and unprofessional to people- especially women. He does…read morenot want anything to do with you while he has your dog, despite what he says. He will warn people that his communication is "direct," but that is inaccurate. His responses are dramatic cut-and-paste messages that often have nothing to do with your own request. My dog got what it needed from training, but lost a good amount of weight. When this was pointed out to the assistant, they reviewed their instructions- sure enough, the wrong amount of food was listed. It should have been obvious for a dog that size.

Canine Behavioral Services is incredible! Brian and his staff worked with my two dogs to get them…read moremore comfortable around other people and dogs. They also guided us on behaviors to implement at home to create a more balanced life for each of them. Most importantly, these techniques helped the dogs become comfortable and confident in our home when we welcomed a baby. With the help from Canine Behavioral Services, this transition happened nearly seamlessly, which I am confident would not have happened without Brian's help. I cannot say enough great things about Canine Behavioral Services, they have created such positive change in my two dogs and allowed for them to grow and flourish in our home! Brian continues to support us even after the completion of the program which has been incredibly helpful as we continue to maintain a balanced household for the dogs.

Not for vet reactive pets…read more Prior to this month, I was satisfied overall with Porter Square Vet despite some mild issues, primarily around communication. I don't generally publish complaints but due to the vets unwillingness to discuss their errors, I feel obligated to warn any pet owners with vet-reactive dogs. When I moved to Somerville and brought my dog to Porter Square Vet, I was transparent that my dog is vet reactive. I mentioned that he doesn't like the vet in general but that he doesn't tolerate exams. I also mentioned that I had previously used a fear free vet who was willing to do sedation for annual exams / as needed to ensure adequate care. I was told we could consider that if it proved to be necessary. At my dog's first exam with them, I was given recommendations for dental hygiene products, which i purchase and utilized. At his last exam, I specifically asked about dental cleanings, as I had noticed a good amount of plaque build up on my dogs teeth when I was brushing them. The vet looked at my dogs mouth briefly and I was told it was necessary at that time. I brought my dog in this month due to non-specific behavior changes as well as some dietary issues and worsening bad breath. The vet offered a dental cleaning/check, which I agreed to. The procedure overall went fine, but I was told my dog had significant periodontal disease and that they had removed 14 teeth which was confusing considering I was told a dental clean was not warranted just 5 months prior. Upon voicing my frustration, I was told "the vet was unable to exam his teeth due to being muzzled for the exam." My dog requires additional vet care for which I sought a different practice since Porter Square Vet was unable to develop or follow an appropriate care plan and Porter Square Vet has now opted to ignore me.

They were OK when our cats were healthy and seeing Dr. Werlin, but now that she has left, and we…read morefind ourselves in more critical situations, the medical advice is worse, and they think nothing of costs. They often contradict themselves. For example, they said that stressful situations could kill a cat with a heart condition and so we should never put him in any stressful situations. Then, they said we should take him to a cardiologist (outside their office) twice a year for monitoring. Those are by far the most stressful experiences he's ever been in. Later, they prescribed him a medication in the form of pills that we were to split in half. We were to give him half at each meal. After we ran out of the initial prescription, we wanted them to be delivered. They push people to order medication through Covetrus, rather than Chewy or anything else because they make more money that way (https://covetrus.com/covetrus-platform/prescription-management/online-pharmacy/). So, we tried that. They would not approve the original prescription, and instead asked to buy tablets. They were adamant about that, but those actually were not available on Covetrus. Instead, they said we should get these compounded pills instead of splitting the original-sized pills. The compounded pills are eight times more expensive. We already pay a lot for three other cat medications and could use a break. When I asked to talk to the vet tech about this, the admin said they wouldn't talk to me. In short, something is wrong there. They often don't agree with themselves, and they're not really there to work with you to care for your pet; they're there to get you out of the way.

Tried to get our sweet black lab, diagnosed with her symptoms increasing in severity over time,…read moreover 6 months and over $2000 later, no diagnosis, no pain relief medications, only repeat antibiotics (and no evidence of infection). Brought her to a new vet and within 24 hours, she was diagnosed with bladder cancer and given less than a year of life expected WITH TREATMENT. Our new vet was shocked with the lack of treatment and pain relief offered. We are more than disappointed with Foxboro Animal Hospital, we are incredibly upset and angry. Don't expect a call back with test results, don't expect any follow up, don't expect adequate care. Expect them to not write notes about treatment, expect to be ignored and have your concerns downplayed, expect the wrong treatment, if you're lucky enough to get any treatment at all. Absolutely pathetic.

I've been going to foxboro animal hospital for 35 years. Dr Mochella, is one one of the kindest and…read moremost compassionate veterinarians, that I've ever known. He is the only veterinary and I will see, after 35 years, and he truly loves animals.

Always take great care of our pup! He comes back exhausted and clearly after a lot of fun. The…read morestaff is always nice and approachable. Availability works well with our variable schedules and is easy to do online.

I highly recommend this place for your fur babies I got a…read morelast minute work appointment during my trip in Boston and I was looking for a place to leave my dog for one day, I wasn't sure if I was choosing the right place due to some of the reviews, however they were beyond my expectations; they help me accommodate him at the last minute and keep me posted all the time about him and even gave me helpful tips to keep him calm for our upcoming road trip. My baby had a great time and I will definitely bring him back when I am back in the area. Thanks a lot