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    Patron Automotive

    3.2 (25 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 2 months ago

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    Services - Patron Automotive

    Vehicle battery testing

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    Horrible horrible horrible
    Miss R.

    So disgusting and truly very disappointed in this business. I was highly recommend to buy my auto parts here. Most Of you who know me know I have money and am honest. I pay for my services and you can ask my business partners. Well this older gentleman went off on me. Was upset because I took a front end grill off the rack to look at. The customer service vulgarity that he let me know was so degrading that I truly was insulted. I carry cash and my cards. I don't steal nor not pay for rendered service. Your parts are so cheap they are plastic. You were giving me a deal on old parts because your business is upside down. Your truly ripping people off because the same quote you gave me Amazon has for $30 cheaper so with that being said stop pressuring the customers to buy your really good deals because they're not. I am truly standing on my truth and I'm not sorry for writing this review which is an honest review. He was so pissed off that when he was yelling at me he told me if I break it I damage it it was not good. So with that being said I told him I don't steal and if I would've broke your plastic part I would've paid for it so that's where I'm saying you can't judge someone or treat someone so rudely at your business establishment So before you treat your customers so poorly make sure you remember that they are your customers. They provide your daily bread for yourself for your family or whatever your business needs are and you wonder why you're upside down in your business your business was so full of dust it's sad I pray and hope that you can conduct yourself in a more businesslike manner and know that this will not stop here for each customer that you lose you've lost a lifelong customer. I hope you see why people don't attract to your business you have to see why things aren't marching for you because you're not a businessman of integrity you really cheat and steal the basic customer who is interested in a really good business ethical American relationship you should go to college and learn what true business American management is and with this being said I do not recommend this business to anybody unless you are ready to truly be disappointed Oh by the way when you read this you're not gonna be happy and if you don't want customers to touch any of your plastic merchandise please make sure you post signs saying that so when customers come into your unclean business they know not to touch anything you might as well have a window shop not a real life business when I go to a business I expect to touch things I expect to look at things I'm not gonna buy a plastic part that looks like metal and pay a lot of money and get something I can get at the dollar tree. I truly hope you learn from this and whoever desires to even shop at your business is truly fair warned.

    Squarebody grills, lights and other parts

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    1 month ago

    el patrón el mejor en partes para carros bueno bonito barato excelente servicios recomendado al

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    2 months ago

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    5 months ago

    very knowledgeable of parts needed. Shows interest in helping customers in verifying correct parts

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    1 year ago

    Gabriel was helpful and kind. The experience I had here was pleasant and quick. Will be back in the future.

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    4 years ago

    Helpful 1
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    2 years ago

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    Gabriel M.

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    Photo of Anna L.
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    4 years ago

    Customer service was amazing. They took care of all of my concerns with my car. I highly recommend you all to get your car fixed here.

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    4 years ago

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    Gabriel M.

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    4 years ago

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    5 years ago

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    Gabriel M.

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    5 years ago

    Business owner information

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    Gabriel M.

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    7 years ago

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    Gabriel M.

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    4 years ago

    I recently needed some new parts for my car. Gabriel was so generous and really helped me out! 10/10 recommend

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    3 years ago

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    Gabriel M.

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    5 years ago

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    7 years ago

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    Gabriel M.

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    7 years ago

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    8 years ago

    Horrible communication skills. Don't trust this business. Message the individual G and was very rude.

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    Gabriel M.

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    9 years ago

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    Gabriel M.

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    8 years ago

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    8 years ago

    Best prices and good service. Bought parts for many cars and they always have what I need.

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    8 years ago

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    Gabriel M.

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    9 years ago

    Prices were cheaper or comparable to what I found online. They were also quick to find parts that they didnt have in stock.

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    Photo of Nick G.
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    9 years ago

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    8 years ago

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    Gabriel M.

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    Ask the Community - Patron Automotive

    Review Highlights - Patron Automotive

    Been helped by both Luis and Gabriel and both have gone out of their way to help beyond what they have to.

    Mentioned in 6 reviews

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    Very easy process. I called and got a quote over the phone and within a few hours they picked up my…read morecar and wrote me a check. As simple as it could be for me I had the option to drop off or get it towed from them with a price difference and I chose to just have them pick it up since it wasn't that much of a difference

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    I have not used the business, but I'm telling you how crazy this is where I got a quick reply when…read moreI placed a request for a job from a person on the yelp. He was attentive to ask a lot of questions and then said he would get a quote for me the next morning. The next morning came I never got quote, and so I called the company itself. And can you believe when I called the company the person who answered the phone literally said they "have no idea what yelp is!!!" and I said "your business is on yelp and you don't know what yelp is!?" and he said "nope. better you come down here." it was so unbelievable that I drove my butt down there just to get the quote and the person in the front was so not friendly at all and had someone quote my car for a ridiculous price and i would leave my car there for four days on a simple scratch? I will never use this business based on just the business tactics from the beginning without the proper follow through as promised and all the way towards the end. I still don't know how he could say so adamantly and rudely on the phone "I don't know what yelp is" well, I don't know how you even got rated so many stars. I don't even want to put a one. But I'll do it because at least someone didn't reply me very fast when I put out the job request.

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    Sent a message on Yelp to request a quote for replacing my double din stereo. The initial quote…read moreseemed a high, and my response was quite harsh. Dennis replied back and was very kind and understanding and after discussing what I needed more he was able to give me a very reasonable price for the stereo and the labor for the install. He ordered the stereo and let me know when it would likeky come in, and after confirming he had it I came in for the work. They have cold tea and water available while you wait. :) I interacted with Dennis, Sam, and Jeremy who was the one to actually swap out the stereo. Everyone was very kind and professional. I'm very happy with my new stereo. I appreciate Dennis so much because I know I can be a difficult person to deal with sometimes; I like things my way and I communicate very directly. But he was great. I also got a quote for having keyless entry put in my vehicle and I'm currently weighing it out and seeing if I want to put the money into my old car. But I might be back soon to have that done also! Thanks again to Dennis and his crew for making this experience wonderful.

    Quoted $185 over the phone for a dash cam install (RedTiger). Showed up and suddenly it's over $400…read morefor the same job. When I questioned it, they blamed it on my dash cam being front + rear... which is standard. Then they instantly dropped the price by $100, which tells you everything about how they price. I asked them to honor the original quote. They went to the manager, and he still refused--said the "lowest" they'd do was $285. So the price went from $185 $400 $300 $285 in a matter of minutes. That's not pricing, that's guessing what they can get out of you. Super disappointing because I live nearby and was ready to come back for more work, but not after this. Don't trust the phone quote and be ready to negotiate if you go here.

    Patron Automotive - autopartssupplies - Updated June 2026

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