We were looking to sell our 2003 Ford Explorer to a junkyard since the engine needed to be replaced and the repair cost was going to be very high. The car had been on non-op for 8 years, so it just wasn't worth fixing, especially since we weren't sure what other issues it might have. We called about four other places before contacting iPull-uPull. The other companies were offering very low amounts, but iPull-uPull gave us what felt like a fair and reasonable price. That made a big difference. I scheduled a pickup date and time, and they were on time and reliable. They stayed in communication with me throughout the entire process and even sent text updates, which I really appreciated. At one point, I couldn't find the pink slip, and they patiently walked me through what I needed to do. Luckily, after searching, I found it. They came, picked up the car, and wrote a check for the exact amount we agreed on. I understand every car is different and pricing will vary, but overall, as a first-time experience selling a vehicle this way, they made the process easy and stress-free. I would definitely recommend them. read more

iPull-uPull Auto Parts - Auto Parts & Supplies Near Me - Pomona, California

Very easy process. I called and got a quote over the phone and within a few hours they picked up my car and wrote me a check. As simple as it could be for me I had the option to drop off or get it towed from them with a price difference and I chose to just have them pick it up since it wasn't that much of a difference read more

Friendly service but to charge a $4.00 "Enviro Charge" is ridiculous! The other parts place in Ontario does not charge a "Enviro Charge" and has a larger yard. read more

iPull-uPull Auto Parts - The $4.00 "Enviro Charge"! - Auto Parts & Supplies Near Me - Pomona, California

Anthony was able to pick-up my old SUV the next day and the entire process was easy and smooth. I would recommend this place if you are looking to get rid of an old vehicle and don't want to go through the hassel of trying to sell it private party. read more

Wow highway robbery they have one 2002 ranger wanted to get the tail lights thinking ok they should be 40-50 dollars seeing they cost 65 new online didn't wanted to wait so I went found it pulled it out and to my surprised they wanted to sell them for $95 and I was like what!!!! Even showed the girl they cost $65 new online and all she said was well that's how much they cost so I said no thank you forget it not worth it and I left won't be back for sure read more

Went through Peddle and arranged to have my car towed. This was their go-to partner. Easy enough. Day came, I was sent reminder text. Cool. Was told by an employee over the phone that I didn't need to be present for pickup however I took the day off to be there just in case. Time came, I got a notice that I needed to reschedule. What?! Called to reschedule and to see what happened. Manager or whoever on the phone was a real piece of work. Nonetheless, scheduled for the next day. Next day came, received a reminder text again. At the time agreed upon, nothing. Called their number, no response. Called Peddle customer service and found these guys lied and said their driver came out-they didn't, I was at home all day answering every unknown number while waiting. Two days of money I missed out on, working with this place. Horrible customer service, attitudes and on top of everything, the lies and wasting of time, our most valuable resource. read more

Amazing yard with better selection of veichles an the pricing is waaaaayyy cheaper than lkq pulpo read more

iPull-uPull Auto Parts - Honda Prelude - Auto Parts & Supplies Near Me - Pomona, California

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One of the best junkyards I've been to in a while, Ruben in front desk department was very helpful and answered all of my questions. Definitely visiting here more often read more

Unprofessional Business With No Concept of Customer Service I asked these people by email how much I could get for my truck. A guy named Anthony Gomez (guy in the picture with the Burger King kids hat) said they would offer $700. Because it's normal to negotiate, I asked if it's possible to get $800. I was prepared to take anything between $700 and $800. Anthony replied with "will pass." He had also spent some time trying on different Snapchat "costumes" or whatever they're called for his business email profile picture. I thought I was dealing with professionals who make an effort at good customer service, even if they decide to not negotiate their original offer. read more

Need to move 5 cars so I could get my part. Only took 10 mins with a forklift. Went the extra mile to help me. Thanks Essy!!!

I had one of the worst experiences at this place and honestly wouldn't recommend it to anyone. We showed up at 5:25 PM, well before closing (which is 6 PM), and the employee at the door flat-out refused to let us in, saying they were done for the day. No explanation, no apology--just rude and dismissive. What made it even worse is that not even five minutes later, we watched that same employee unlock the door and let someone else inside. It felt completely unfair and unprofessional. If you're looking for a place that actually values its customers and respects its posted hours, this is NOT it. Save yourself the frustration and go somewhere else. I used to like this place but the employees changed my decision. read more

Staff always assist when needed, very professional and courteous. This is the best junkyard, I always go to.

I was my first time going there, I was looking an specific part for my old lexus. All the employees were so friendly and helpful. The manager, Essie, helped me to locate the car I was looking for. Customer Service was over the top and I WILL definitely recommend this place to everyone. read more

Went in today to see if they had a motor for my sunroof They didn't check my bag going in told them I had a part to see if they had it It was ok going in Then they tried charging me a core charge on the way out. Guy with the tattoos said he checked my bag after he rang me up upon entry when he didn't at all I got in free because my card wasn't working That guy is a snake Lesson learned dont bring anything even with permission No customer service at all read more

Anthony was amazing. Had an old vehicle and engine that my husband had before he passed away just sitting in storage. He checked with the dmv first and hauled it all away. I'm glad I got that monkey off my back. The guys that came to load it up were very nice and professional. Thank you so much. read more

I love their customer service and the service they provide, super affordable and reliable, they have the most friendly team

Great experience getting rid of my old clunker. Anthony was very responsive and the car was picked up as promised and receives exact amount of what was quoted. Highly recommend if you need to salvage any vehicle. read more

Great place to sell your junk car. Thanks to Kathy for a quick and easy process. My car was picked up and sold within a few days.

Had to sell my 06 camry that had front-end damage. I needed it gone quickly and got quoted a great price! Higher than the others I googled. They are reliable, communicative, and fast. Anthony is the person I spoke to he was very helpful! read more

iPull-uPull Auto Parts - Business card - Auto Parts & Supplies Near Me - Pomona, California

I had a great experience at the establishment. I told them what I needed and they checked their inventory and came back with exactly what I needed. I will be going back for all my car parts needed. read more

We had our Chevy Malibu parked out front our driveway for like 3 years, our neighbor, highly recommended this Co. To us, and Wow, talk about friendly, fast and efficient.. Started with Hector who handed me a flyer and the Companies phone number, Diana was so pleasant and extremely helpful on the phone. She went over and beyond to extend great customer service. She had our car picked up the very next morning. Sincerely 100 % satisfied customer. read more

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Called their automated number to get walked through the processes of trying to sell/get rid of a used car we purchased from someone unreliable. I have no experience with cars and the person who answered was extremely rude, patronizing and did his very best to make me feel like an idiot from the get go. Some questions he asked didn't even have to do with the car and that alone made me hang up (I.e. "you really paid $3000 for that?") I'm a person who gives more than enough chances with customer service because I know how tough it can be, but there is absolutely no reason for him to have been that rude to someone who had a single question. Not everyone is an expert with vehicles and I thought a business like this should know that. I'm not sure if the automated call center belonged to ipull-upull but they need to take a good look into who is driving away potential customers. EDIT: Their staff was able to elaborate my question but that was not my main complaint. He let me know that portion and I understood. I let the associate know I understood as well then he proceeded to ask me more questions to lead me to believe it might be possible in a round about way. Once I let him know how much I paid (after he asked) he scoffed at me which was my final straw. I try to be patient but I will not stand for patronizing behavior especially with anyone else who doesn't know much about this process. I will not be taking this review down. read more

Where do I start? This place is awesome! So long pick a part or Ecology whatever it's called over there in Santa Fe Springs. They really value customers over here. The cars are organized, the ground isn't pure oil and grease and they even place rugs under every vehicle for you to lay on, who does that? I'll definitely take the extra drive and come out here. Thanks I pull U Pull. read more

iPull-uPull Auto Parts - Carpet under each car. - Auto Parts & Supplies Near Me - Pomona, California

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Nicest salvage yard in the area! It's it blows doors off LKQ. It's organized & clean (for a yard). It's under new ownership & it shows. It's like night & day. I've been to 3 LKQ's & by far this is this nicest. Their prices are reasonable & the staff are genuinely friendly & helpful. The yard is organized with proper labeling & spacing between each car allowing one to locate vehicles easily & access each car! (Doors opening completely on each side! which was not the case at a few LKQ's!) Additionally, ALL the wheel barrows & dollies are in tip top working order. These are all rather clean! nothing bent, tires are inflated! which is terribly important as the flooring is completely laid out properly with large white gravel. There are no dangerous slick spots nor uneven pavement like other yards. They actually offer Orange Goop to clean your hands! My only complaint is that they do not post pics of the vehicles yet. If they did I'd be giving them 5 stars. read more

My father crashed his car when he was traveling from out of state in California. The car was inoperable and we had to leave it in a neighborhood in California. I was able to call from out of state and have them tow the car. They were super friendly, responsive and even gave me money for a more than 20 year old car. I was very pleased with their service and recommend them if you are looking to to get rid of an old car and make some money. read more

When you need auto parts at a big discount, this is the best and only place to get them.

I have to definitely say THANK YOU to this company especially the tow driver Hector he was very helpful when he came to pick up 2 of my cars, and as for the women answering the phones your excellent customer service really is appreciated. Definitely would recommend to others! read more

Seriously a way better wrecking yard in any of the pick your parts that you can find. Smaller company, better employees cleaner yard better parts, don't waste your time going anywhere else. Also, they have a few other yards throughout California. I went up to Fresno to visit that yard and same thing. Clean yard good people good parts! read more

I would like to thank Anthony for the amazing service for this transaction. My wife and I decided that it was time to say Goodbye to her beloved "Black Mamba". After meeting with Anthony our car was picked up and our transaction was smooth and completed with 10 minutes after his tow truck arrived. Thank you Anthony for your business. read more

iPull-uPull Auto Parts - Pulled Away - Auto Parts & Supplies Near Me - Pomona, California

They try very hard not to honor their posted discounts and prices. Sales rep. was just rude and inappropriate when asked to double check the senior citizens age. Despite the fact the age of 55 is clearly mark on their advertisement all over their property. He refused to honor it. When I tried to show him an image of my phone of their sign showing their own advertisement, he refused to look at it and took the part away from me. I asked to speak to the manager and both employee at the counter acted like idiots and ignored me. I asked a third time with a raised voice and reluctantly they contacted the manager. Manager was a little disrespectful and was not taking me seriously and was laughing. At the end, the sales rep continue to discuss the issue with the manager who told him to honor the posted prices. It should not be this complicated and distasteful to purchase a used part at this or any location. read more

Edited: I was having a problem with my phone, and I left a review blaming IPUP for lack of communication. The problem was on my end, and Joni at IPUP has been good about getting in touch with me. read more

They don't really tell you what's left on the vehicle when I went down there there was three or four vehicles passing of the same here but when you go they completely robbed everything off of them can't even find a dipstick for the vehicle I'm looking for so I guess it's OK if you if you can find a part read more

So now it's almost five years since my first review. What a change. It doesn't look like a dime has been spent on upkeep or upgrades of customer facing areas. Parts outside of vehicles everywhere. Some vehicles have been removed but still listed on website leading to lots of needless walking and searching. Tried the direct messaging (texting) service they rolled out about a year ago, took 23 hours for a response. Website price and vehicle charts only really works in landscape mode. Prices charged at checkout never match online price list. Not once in my 20+ visits have prices matched. But usually to the advantage of the customer. Usually. Attitude of the employees is still far and away much more positive than LKQ, their big competitor. They don't seem to nickel and dime like LKQ, but they still charge hidden "environmental" (?) and core charges. Ending on a positive note: the Parts Warranty here is free, unlike LKQ and and they have rotating weekly specials on part groups i.e. starters and alternators, radios and speakers, etc. read more

Great value and selection. They guarantee the parts you pull. They have all the vehicles posted by lane numbers.

My car was stolen and wrecked. I sold it to Ipull-U pull, and asked Anthony to mail me the check since I live 4 hours away from there. I also asked him to mail me the keys and my OBD reader that was in the car. He did it all. Great guy! Honest. Thanks, Anthony. read more

Daisy and Daniel were very very polite and they were very helpful all the managers in there have attitudes . Guy named julio has a super bad attitude but daisy and Daniel made sure i left very happy. read more

Awesome place. Close to home. Prices are cheap. Tell them what car your looking for and they'll print out paper with the row the car is in. Very helpful. Will be back when I need more parts. read more

very disappointed with pull -uparts auto parts.it says that they closing time is 6;00pm. i arrived at 4;55 and when i try to go in they said that they where close. when i asked them that it says that they close at 6;00..they where very ruded i told them i just wanted to look and see if they had the car parts i need so i could come back next day and they just refuse to let me in.so i told them they should change thier closing time on the website and they just laugh.of course i wont be coming back there again. they are no help at all all they care of was just to bull shit with each other. read more

Very neat and organized compared to other spots. Reasonable prices as well. Got everything I needed.

I pulled out an exhaust pipe with no muffler that has the part by the catalytic converter cut off. After carrying it all the way from the back to the front, the clerk charges me for exhaust pipe/muffler combo price. Id ask her there is no muffler and this is just an exhaust only. She responded that this is what they charge even if it doesn't have a muffler. I even referenced her on my phone about their website price listing the exhaust pipe and exhaust resonator price. The response I got was a robot response like reading a script. We only charge the exhaust pipe/muffler combo price. What a waste of my time and effort. Even if I bought it and return it, they would expect a muffler in order for a credit even though it didn't come with a muffler. People, please go through their price listing because some of these clerks just randomly over charge you. read more