Had the guys at Grey Plumbing out to plumbing our master bath remodel. The project got delivered…read moreand we had to change up the whole layout. They were so patient and chill about it. They were all very professional and cleaned up after themselves. We have had them out three other times since. They are our go to plumbers!

I had an emergency plumbing leaking on a Friday night. They were the only company to call back…read more Thankfully they made it out to fix the issue, but the cost was almost $600 for a 30 minute fix. I also never received a receipt for it after entering my email. Thankful they came, but I felt the pricing was extremely high.

I needed work on two toilets. A friend recommended Steg Plumbing as she had used them many times in…read morethe past and had great results, and being that I've never had to hire a plumber it's always good when someone you know can refer. The tech that came out was very nice and he quoted what the work would be before beginning. I found the price to be reasonable and we moved forward. A little over 2 hours and it was done. One less stressor I can now remove from my list. :)

Our hot water heater died on Saturday morning. I sent an online service request to Steg Plumbing on…read moreSaturday evening because we didn't want to pay emergency pricing. At 7:48 am on Monday, Steg Plumbing called and got me on their calendar for the same day. We decided to convert from a tank heater to a tankless. They arrived at 12 and left at 5 and did a perfect job of restoring our hot water. Kind, friendly, knowledgeable and professional. Love them!

We are having plumbing/sewer issues and wanted to get three (3) estimates. We made an appointment…read morewith this company and they arrived on time. Actually, they still showed up during some bad weather which is commendable I think. We talked about the work that needed to be done. They were pleasant, cordial and very professional. And VERY knowledgeable! However, we did decide to go with one of the other companies that we believe will meet our current needs better. However, if a future need arose, we will certainly give them a call. I don't believe you could go wrong with this company.

Debbie the office manager called and got the emergency locate to dig that very afternoon and by the…read morenext morning, they had begun the job the same day! We had to wait until Monday for the city to connect the meter to the main line, and the dirt was back filled Monday afternoon. I had already spent over $1100 with C and J Well, who had done nothing to get me water after three days!!!!!!!!!! Frank and crew did a wonderful job of connecting us to city water and even helped me get the dirt level again. I'm so grateful for them!!

Be Aware - The $89 service fee is "only to get the plumber to the door". As quoted by the plumbing…read moremanager Steve. I had a tub drain that was draining slowly and had 24-7 come out, I could tell that this was just a drain stopper clogged up with hair. Steve told me the stopper was seemed stuck and he wouldn't be able to do any work unless I approved the estimate which stated "Clear clog with no drain machine" for $288! I questioned them about the service fee. It does not include any service - They should call it an estimate fee. I had a handyman come out and he took out the stopper and cleaned the hair there. It works great. I wouldn't be disappointed if they just took 10 mins to clean out the hair. Jason L from 24-7 Plumbing stated they waived the $89 fee on his response to my review. But that did not happen. I tried calling to confirm but no one has returned my calls. It's not honest to say something here in this forum and not do it.

I thought long and hard about leaving this review considering the owner seems to be somewhat…read morereactive in his responses, but figured I always use yelp to find the best of the best, and my fellow yelpers deserve to know my experience as well. So here we go. We had a toilet that wasn't filling in our rental. It was Sunday night of all times for this to happen and not something I could hold off until Monday unless my guest didn't use the toilet. So... I checked out yelp to find an emergency plumber in the area. I wasn't sure if it was the shut off valve that was leaking or the fill valve was defective. So, Yes, I could have gone to Home Depot to get the parts which would have totaled about $30 MAX. But, figured I'd get an expert in who could do it quickly. I checked yelp and saw that seriously 24/7 had some pretty good reviews, however several mentions to them being expensive. Like, obscenely expensive. I figured, Aside from the $159 emergency fee, how bad could it really be for parts that cheap? I called and the lady taking my call was pleasant and they got someone out about 1.5 hours later. The cost would be $159 plus any work to be done. The guys who came were friendly enough, and then they hit me with the cost. This is where the I almost fell over. They wanted $587 to replace the fill valve (nothing wrong with the water shut off). Or, they could replace the toilet for me for $1200? Are you actually kidding me? Seriously they were not. Since I already had $159 invested in this, a couple of hours of wait and a renter waiting for me, it didn't make sense for me to then head to Home Depot for my parts on a Sunday night and have it take any more time. For God sakes I could have gotten a whole toilet and a ring and replaced it myself for $150 if I had another hour. Seriously disgusted, I agreed to that price and in 10 minutes my problem was fixed. Oh great, it comes with a year warranty! Awesome, considering I could always replace it for $15 if i needed. (Looked up the exact part at any box store). Glad I have a functioning toilet but don't be like me and think to yourself "how bad can it actually be?"Because it will be worse. I am leaving this relationship feeling violated, but as a consumer you should know this business uses a predatory pricing scheme.

so glad I decided to go with complete comfort. I look at these negative yelp reviews and they do…read morenot directly reflect how great my experience was with complete comfort, very professional, straightforward, and transparent. I recommend anyone please give them the callI recommend anyone please give call!

Timely, courteous, transparent, do not bash their competitors despite seeing serious concerns with…read morethe service & fees charged me by my previous plumbing setvice providers. Will certainly recommend them over Hope Plumbing any day of the week! Aaron, field director & Kyle, service technician were what I wish I had when I invested heavily less than three years ago for upgrades to my oldet home purchased in the summer of 2023!

Excellent communication and prompt service. I like that they text you a picture of who is coming…read more He was to be here 12-4 but they called and said if I wanted he was available to come at 10 which was helpful. He changed two water filters, improved the flow of a faucet, checked a drain, answered questions I had about my dishwasher, & fixed 2 toilets. It's nice to get a multitude of things handled at once by one person. I like that it is a local and stable company. This is an updated review from my initial review 3 years ago, and I will continue to use and recommend this company.

I started using Isley and Sons probably 12 years ago when our water heater failed. At that time,…read moreeveryone was charging a diagnostic fee of ~$70 but not Isley. Despite my repeated statements of: "I don't need you to diagnosis anything. I have no hot water and water is leaking from the tank. I want to you to replace it." Everyone still needed to charge the a Dx fee. So, I had Isley come out and replace the hot water tank, and they keep coming back time and time again. The State brand of water heater they install keeps leaking, albeit under warranty and I keep getting the units replacement for free; however, I do have to pay for labor at a salty $500. The two plumbers aren't on site an hour. Prior to arrival, I receive an email with the plumber's photo and name and a follow up call with an ETA too. I feel they are qualified and competent and safe enough that I would leave my wife home alone when here. Yes, they have had to come back due to a leak but, hey, I makes mistakes too. They wear protective face masks and shoe coverings and lay a thick canvas tarp on my hardwoods before removing the old water heater. While State may go out of business replacing these units under warranty, Isley and Sons will be around for generations to come. When my current replacement fails, I am going to find the water heater I want, and then find someone to install, if I simply don't do it myself. Getting the old one out of the basement will be the tax though.

I've previously worked at a plumbing company and understand the intricacies of a lot of the sales…read moremodels etc... but with that being said I was able to notice that my tech really went over and beyond to help me with my issue (stupid toilet crap, pun intended) cost was great and can even comment on the education that was given and follow up as well!! I'm a fan and will recommend this company to anyone in a crappy situation (did you see what I did there?) 5 stars!!

Awesome service and so courteous. My super heroes Bobby did it again they saved us on our basement…read morefloor. Our water heater was leaking on the bottom and we needed it replaced. It has been leaking since Friday when the storm came in. My 92 year old thought she seen a little water on the floor. Oh my gosh it wasn't a little we had 4+ inches and increasing. We are so blessed to have called my super heroes at Pristine and spoke to Macee oh she is awesome . Shortly I got another call and they were sending out Bobby with the 40 gallon water heater. We are so grateful and thankful to Ron that this was made possible. Pristine is the BEST and the super heroes that work together makes this a fantastic company. Pristine Plumbing company is the Best, they treat you like family. And they hire the Best super heroes around. Thank you all so much for all your hard work. You all are a blessing! Our neighbors here in the neighborhood have called Pristine Plumbing. Great work getting done you call the Best super heroes. :-)

They quickly came for an emergency floor drain plug finding the time to come. They removed a big…read morepiece of tree route. Great job and low price.

I gave this company around a grand for a sewer scope and jetting, less than a year later the entire…read moresewer line failed and was $25,000 to replace. Expensive mistake using them. Look elsewhere.