Would give more stars if I could. Adam of Pat's Towing saved our bacon and probably hundreds of dollars. On a road trip from Boston to Clemson SC to get my daughter to school, our SUV would not start after getting gas in Monroe, NY. It was 10:30 PM Thursday evening and no repair shops were open and we needed to be at Clemson by 3 PM Friday, 12 hours away. Adam quickly diagnosed the problem as not a battery or starter or alternator but a ground issue. He crawled under the car and made a temporary repair to the ground cable (battery to engine) that was badly corroded. So rather than spend the night in a hotel and most likely expensive repair costs (the dealership would most likely have replaced the starter) the next day, we were on our way and made it in plenty of time for my daughter's meeting. At Clemson, with the knowledge of what needed to be repaired, I had it fixed at a local garage for $61. He even called me twice while on the road and afterwarwards to make sure we had made it safely. Adam is the best and Pat's Towing has one awesome employee. You should be so lucky to have this guy show up if you are stranded. Give the man a RAISE!!! read more

Pat's Towing saved our vacation. Our 20 year old van loaded with camping gear decided not to start in the Wendy's parking lot in Newburgh, NY. The first AAA stop only brought a jump start and was no use. Then along came a young man from Pat's. He towed the van to their Newburgh location where it was looked at and returned the same day for what I considered a reasonable charge. I drove back to the KOA, bought ice in the campground store and went to start he van. No luck!!! Pat's immediately retrieved the viand kept it over night and called back in the morning having isolated the problem as a bad starter. They repaired the van and had it ready by noon!!!! What service. Again the fees charged were very reasonable. They also felt bad about the second visit and deducted the first labor fee from the second labor fee. What honesty in this day and age. We were far from home and in need of a friend and we found it here at Pat's!!! read more

Pats towing is always fast, professional, convenient, and friendly. They are conscientious and respond quickly when you are stranded out on the road. Unfortunately, I have had to use them four times in the past 3-5 years. Once was for being winched out of a ditch during a snow storm. Turn around and not once but twice I had gotten two flat tires, One of the times one of their trucks just so happen to be passing by drivers name was John I believe stopped to make sure I was ok and changed my tire and I didn't even get the chance to call in for help, just this last time I needed them to tow me off of 84 let me tell you they so were quick and the girls in the office are extremely understanding and helpful, I was so happy to be off that highway it's extremely scary . Now that is service!! I will continue to recommend them, and use them in the future, should I have the need.. . They are the best ! Highly recommend!! read more

Due to an accident I had to use Pat's Towing. First when I called them they got to me within 15 minutes of the call. I was then towed to their Walnut Shop. There I was spoken to and given many options. All the guys at the Walnut Shop are extremely nice and helpful and fixed my vehicle in a timely manner....looks brand new....I then broke down and needed a water pump I again called Pat's Towing and they got to me within 20 minutes of my call. I was brought back to the 9W shop were I was explained what the issue was and the cost of the repair. The guys in the the shop were great and the girls in the office Felicia and Angela were so kind and helpful. I recommend Pat's Towing for all your needs!!!! read more

Pat's Towing company towed my car and I couldn't have been more pleased. I was broke down with no one to help me and a child in the car. I called pat's and they were very polite and quick to respond. As soon as they showed up they were fast, professional and very understanding. They talked to me like a real person and not like a profit. They were dressed and groomed well. That went above and beyond for myself and I couldn't be more satisfied. Pat's Towing company is an outstanding one. They are preferred by hundreds and I would recommend them to all my family, friends. read more

As the default AAA towing service in the area, I've used their services multiple times for battery jumps, flat tire help and towing. The drivers are always very helpful and courteous. Usually come within an hour of a call or less. They are also a AAA certified service station. They said they were a full service garage and could fix anything. They diagnosed the issue with my car and had it fixed by the end of the day. Not only were they fast they were also reasonable. I will not take my car anywhere else from now on. Thank you Pat's!!!!!! read more

I can't tell you how amazing these guys are!! Driver was to me within 15 minutes of my call to them when my car was stuck front-end down a ditch in my driveway. I called in pretty frantic and the dispatcher spoke to me with such professionalism. He was extremely thorough during the phone conversation, asking questions to make sure I was safe and reassuring me that everything would be ok. I will recommend this company to anyone. read more

Pat's Towing Company is an unjust business who care about no one. They close the business early so people who work have no time to get their car. To add insult to injury, the company is closed on the weekend, but are open 24hrs 7-days a week to tow cars...It is a win - win situation for them as either way they make money. We, the hard working class loses due to their wrong and unjust practices. read more

If I could give 0 stars, I would. These people park outside of restaurants on Shrewsbury street and wait to tow anyone they can who is parked for over 5 minutes. They then try to extort money out of people by requiring people to pay $108 to get their car off the tow truck despite not having even left the parking lot. ILLEGAL. EXTORTIONISTS. No one who lives in Worcester respects them. read more

We were in a horrible accident on 84 with 6 other cars and a tractor trailer. Pats towing happened to be the company on call that day. They are the nicest most compassionate people. They listed, explained and made us feel good even through we are dealing with the aftermath of this horrible accident. I highly recommend them for any autobody or mechanical needs! read more

I was refered to them therw a friend. I had to have my truck towed cause it broke down and they showed up faster then they had originally told me. I was informed from the beginning the chargers and info i needed to know. They handled my truck with care and i was very pleased with the whole situation. I would use them again and refer anyone i know to pats. read more

Does not intentionality release vehicles until they get $1000 storage charges! First said closed due COCID until April 1st then makes alot of excuses about need an appointment they are so busy but office staff woman stands on deck smoking w 2 workers. Then screams and yells at you every time call to make appointment that they are not open. read more

I have had all my auto repairs and maintenance work done at Pat's Towing. They have also towed my vehicles for years. I trust them with my vehicles and the vehicles of all my children. They are professional & reasonable. This is one of the few auto repair shops that still goes the extra mile to satisfy their customers. read more

Pats towing is a great company to call when your in need of a tow...the guys are very respectful when they come to your location and the lady's in the office are always very helpful.. They have the best prices in the area... I would definitely recommend them for anyone that I know. read more

For this being a holiday weekend they did an excellent job towing my Pickup off the road so my family and I were safe. I could not tell you how happy we are with them and how they were willing to drive me to get a rental so my family and I could be on our way !!! read more

AAA called Pat's Towing for me when my battery was dead and they were there within 15 mins i was really impressed as it usually feels like forever when ur waiting on a tow truck. They fixed me right up. I will definitely be using them in the future. Thank you read more

Tom was incredible. He was courteous, kind and intelligent. He guided me through all of the necessary steps, ensuring my car was safely towed where it needed to be. In a time of frustration and upset, I felt very lucky that it was Tom who came to the rescue. read more

Had to have me vehicle towed and i was happy with the services they provided. The employees are pleasant and professional. They handle my car with care and there prices are fair.I will def be using them again. Thank you Pat's Towing! read more

Never a good thing when your car needs to be towed, but if it comes to that, PAT'S is the way to go! Friendly, fast! Best experience, without a doubt, that I've had with any towing company saved my life and my job. read more