I need to echo the other reviewers - DTRON offered a stellar experience. My 89 year old dad got a…read moreflat tire, and AAA said that it would be 2 hours or more before they could get there. Based on the Yelp reviews I called DTRON and Donavan said he would be to us in 15 minutes - and he was. He had the tire changed in no time and was so kind and respectful to my dad. The price was absolutely fair and well worth the convenience of not having to wait for hours in a hot car. If you are looking for a tow or ire change this is who you want to call.

My son's car broke down on route nine in Fishkill today, I called roadside assistance and they got…read morea hold of a different tow company, we waited for over three hours in the hundred degree heat then thankfully Statefarm reached out to DETRON They were there in less than an hour very prompt and professional. I would highly recommend.

Believe the hype - the reviews are accurate. After more than a year of chasing down a vibration…read moreissue on my WK2, Justin took the time to actually listen, test the vehicle thoroughly, and apply his own experience to find what multiple Jeep service centers (about five) missed. The root cause ended up being a missing NVH foam piece - something simple, but overlooked repeatedly. Bolt also worked directly with my warranty company and made a real effort to get as much covered as possible, which I appreciated. While they were in there, they were upfront about the spark plugs - noting that since access was already open, it made sense to take care of it now rather than paying for the same labor again down the road. That kind of transparency goes a long way. Overall, the team comes across as fair, honest, and focused on doing things the right way. It's safe to say I'll be going back to Bolt moving forward.

Totally honest and straightforward . Took care of my car and…read morekept me in the loop about cost with no surprises. Attention to detail is huge for me and they get it done right the first time! I don't usually write reviews about car repairs but I was impressed and will definitely send my friends and family here!

I'd like to edit my original review…read more Vehicle was picked up and brought to Ford. The tow driver was nice even though it was 10pm and I am sure he would rather have been elsewhere. Some of the communication about timing was incorrect. 20 minutes turned into 40, which was unfortunate as I had already been waiting for a tow for a couple of hours. Communication could have been better between Ford, the original tow company and MDR. I was only given one phone number for a tow company. I did not know that the tow company had changed, had never received an update and was not made aware when my truck had been dropped off at Ford. When I left voicemails to the only number I had over the weekend nothing was returned. I understand it is the weekend, but it is hard when the vehicle can't be found on the lot that it is supposed to be in and the company who was towing it cannot be reached. I apologize for the tough review on the get go, but upon having more information I wanted to update my review accordingly. Unfortunately, I was only able to get this info after leaving my original review, but the clarity has helped.

Terrible service. Zero communication. Won't answer phone. Waited 2 hours stranded on them to…read moreshow up. Chrysler Roadside Assistance will be receiving a formal complaint about MDR as well. They kept forwarding me to voicemail. Im the one that canceled their service not Roadside Assistance as they claimed. Now that Ive made this public several friends shared their negative MDR Automotive experiences as well. Pat's towing responded in 20 minutes.

Brought my car to me very promply with great customer care and service. The driver promptly brought…read moremy car to me and provided great customer care and service. The driver was very courteous and treated my car like it was his own. I would recommend them, and the user was very courteous and treated my care like it was his own. I would highly recommend them using them again.

Absolutely absurd! Tow truck driver showed up and told me my [Service] Dog could not ride in the…read moretruck with me... She is a fully trained and registered SERVICE DOG! It is against Federal ADA regulations to not permit SERVICE ANIMALS any where! Then he left. Without me, my car, and my dog. Thanks for the service, what a joke! Update a month later... way to be completely unprofessional and cuss at clients via yelp messenger. Piece of crap company -- you deserve to be shut down. Learn your ADA always and don't you ever call me liar again! Customer service goes a long way...

Very responsive! They will communicate well with you and provide realistic information to help…read morefolks make good decisions. Appreciation!

Just Awesome! I would give Renato and his son 10 stars if I could! My son was in an accident and…read morethey were on the scene quickly to pull his totaled car out of a deep gully. He talked to my son, walked him through the whole insurance process and gave us lots of useful information on about how to handle the situation. We ended up getting very fair settlement from Insurance and I know that had a lot to do with following Renato's advice! I have the number stored for the next time I need a tow!

Beware! These people stole my Porsche! they used Dutchess Towing to do so and now they merged the…read morebusiness. I had to report them to Attorney General, County Executive and other government entities. They work with civil court and will try to steal your vehicle. Report them to the end. I am still trying to get my Porsche back and will. Even an illegal title removing the lien holder was done. The tactic was to provide me with a bill which was excessively high, never gave me the breakdown as to how they derived to said amount - illegal tactic! They used to be Bobby Towing which were sued by the Attorney General, they renamed to Dutchess Towing, now they are all operating as Redl Towing. Fraudulent company - BEWARE!!!!!

First experience with my car leaving me stranded an hour plus from home. Obviously never a fun…read moresituation to take part in. After a quick AAA call, Redl's front desk immediately called and scheduled a service tow to come save me. 15 minutes later I had a flat bed in front of me and a top notch operator Eric that wanted nothing more but to get my car back home. I can honestly say I felt confident that Eric would take care of my sport car under his watch. His team answered all of my questions and made sure a game plan was put together. Throughout my career I've been taught that customer service is everything. If I could provide 6 stars to this review I certainly would. Personal, professional and detail oriented. Couldn't ask for a better service. Thank you Redl's Towing

all of these reviews are several years old and from the previous owner of the business, bob. the…read morecurrent owner must have bought the business from bob and kept the name, reviews, and anything else positive about bob's business. brought my car in and am totally dissatified with what was not fixed right nor the outrageous price i was charged. i would give them --5 stars.

This was the first time I used this shop and I can't believe there are still honest mechanics. They…read moredid not try and oversell me anything. They told me exactly what I knew was wrong with the car and nothing more. Their prices on parts and labor were extremely reasonable. They did the work in a very reasonable amount of time and whatever came up during their work (oil change) they still kept it at the price quoted. I will definitely be using them again and have referred others to them already. Thank you for great business at great prices, this is what a business should be.