The staff has been kind and knowledgeable. I love the fact that they take the owners health into…read moreconsideration when covid or flu is high in the area. They are knowledgeable. They answer questions and are concerned about your fur baby (pet)!

One of the best places in the state of West Virginia for everyone to take you dogs…read more Over the years they have taken care of our babies are two beautiful golden retrievers we think the staff and everyone there. Five star operation won't find a better place to bring your dog cat bird etc.

We have brought our pets to Hillcrest twelve years now. Although not quite as good (in our…read moreopinion) at first we persisted and, well, they have really stepped up everything in the past several years-- client communication, front office staff and wait times, services offered, etc. The vets and techs are friendly and very knowledgable. And patient with our frightened fur-kids as well. A great facility. We have since moved 2 hours away and still use Hillcrest for routine appointments (Dr Adair is awesome!) and scheduled procedures.

Everyone is always so friendly and helpful! The doctors are always very thorough and take the time…read moreto explain everything. Love this place!

Best Veterinary clinic in Morgantown in my opinion. I had a dog who lived till she was 100 (in dog…read moreyears) and had heart issues. The staff were so patient and kind with us! She received wonderful care there and they were understanding and patient with me as well. I also have a cat who had FIP (neurological type) and was terribly sick having seizures and not eating. They provided excellent care for him also. I am so grateful for all they've done for my beloved pets! I also appreciate that they don't try to talk you into things my pets did not necessarily need just to run up the bill. They are very upfront about the costs. I highly recommend them!!

Terrible. would not trust met dog there. They gave me the wrong rabies tag which for those who…read moredon't know, of my dog got loose and they found her, they could kill her for that. These people also don't answer their phone. I had to leave a review to help incoming pet owners. pathetic.

Great caring service at reasonable prices. The staff is always want to help and make you feel like…read morepart of the PawPrints family.Highly recommended

I was charged $90 for no treatment for my furry baby, after waiting an hour and a half, and the…read morevet was a no show. The place has poor cutomer service and poor time management. The receptionist checked in people who came after me and the nurse said the vet will be with you in "just a minute." An hour and a half later I asked the nurse what's going on and she said we will be with you in "just a minute." It was 6:55 p.m. just five minutes before they close. Again,I was charged $90 for no treatment for my furry baby and after wasting an hour and a half.

Friendly and thorough care. Vet is well informed and helpful. Dogs liked him. We will see him…read moreagain

We have been bringing our dogs here for over 5 years, and we love this vet. Dr. Minger and his vet…read moretechs clearly love animals; they're kind and gentle and patient, and they take such good care of our boys. Every time we are there, whether it's a routine checkup or an actual problem, Dr. Minger spends a lot of time with us explaining anything we might want or need to know. He answers every question, even if we have a lot of them, and I never get the feeling that he's trying to get rid of us to get the next patient in. The prices for treatment and medication are affordable, the quality of care is excellent, and the staff is friendly and pleasant. We will keep bringing our pets here as long as Dr. Minger is practicing.

I just got home after taking my cat to this clinic for the first time. They were great. The vet…read moretech was very knowledgeable and then the vet took a lot of time to explain everything. The building itself is lovely and it's a quiet place for cats with no barking dogs. They allow your cat to explore the room while you're awaiting test results. I highly recommend this clinic.

Took my stray-turned-house cat there for his first checkup (this was my 1st time to this clinic)…read moreand everyone was amazing. The front counter staff were friendly and helpful, the vet and vet techs were all so gentle with him and explained everything. Explained all the charges and anticipated charges for his next visit. Even helped me get him back out to my car when I couldn't manage the door and ramp. Highly recommended.

Dogs love it! Woods & trails...Be Careful during hunting season ...otherwise great place to hike.read more

We recently boarded our two adult dogs here. We had never utilized a pet hotel in our many years of…read morehaving dogs, so we were a bit nervous. As soon as we met Sean, we knew that we could relax and totally trust him to take amazing care of our beloved animal companions. Sean is so warm, calm, helpful, conscientious, and compassionate towards animals. He went above and beyond to help our dogs feel at ease. He even took the initiative to do some training with them regarding one's food guarding issues. When we returned from our trip, Sean shared these training techniques with us, which was very helpful. He gave us an honest report on our dogs' time at the pet hotel, seeing our dogs in a really kind and optimistic light. In addition, the facility is clean and offers indoor/outdoor kennels. We requested that our dogs share a kennel. All animal guests also receive loving attention from Sean and daily, private time outside in a large, fenced area. The location is very tranquil. We will definitely board our dogs here again and highly recommend Bakers Ridge Pet Hotel to others.

Noel and I was in Morgantown WV for my doctor's appointment and we stopped at Petco to shop around…read moreand check things out. The store was semi crowded but it was clean. The staff was very sparse and only 1 register was open. They were having a few really good sells. I would go again to shop here. Noel purchased some items for her new Puppy. Definitely would go back here again

I had a groomer appointment for 3 weeks. Two days ago I called and left a message because nobody…read moreanswers the phone. I asked if the puppy had his shots but not a rabies vaccine, would they still do it. The petco vet would not give him the vaccine because he is too small. Under 3 lbs. no one called back so a 50 mile trip for nothing was made. People it's a phone call.!!!!

My trip to Animal House in Morgantown WV today was anything but pleasant. This is the second time…read morein the last month I've gone into this establishment, each time seeing first hand, horrible conditions for the animals inside. The first time I went in, I was appalled to find multiple snakes with multiple layers of stuck shed, snakes with ticks, and just overall neglect of the reptiles. When I inquired about basic care being met for these animals, I was met with a lot of finger pointing, and blame games. No one wanted to accept responsibility for the conditions these animals were in. A friend and I spent over an hour of our time deshedding a carpet python that the employees and volunteers refused to even handle, we then received a rat which wreaked of rot, and had very recently had its eye gouged out. Whether by another rat or self-inflicted, is unknown. Today, when I entered the store, with the intention of purchasing a replacement rat, I discovered the ball python pictured below. This seems to be one of the ball pythons from my previous visit that was infected with ticks. So I took a picture and then alerted the owner of the dead snake. The owner immediately went on the defensive, asking why I was taking pictures of a dead snake, and sarcastically asked me if I wanted said snake. My response was "well I sure don't now!" She then continued to blame the death of multiple reptiles on the fact that her "overnight shipment" had not arrived for an extra few days. However, the smell of rot in the tank with the ball python, and the state the corpse was in made it clear the snake had laid in there dead far longer than any length of time considered "reasonable." She then tried to blame the smell on one of the many baby hamsters in the tank with this dead snake, and then proceeded to ask me if I'd seen if the OTHER snake in that tank was dead too. She ended our interaction with "I better not catch you taking pictures in the store again." Based on what I've seen, I can only reason that the treatment of these animals is severely neglectful. I hope that by sharing this, either the public is more aware of the conditions that Animal House provides for its animals, or that Animas House improves those conditions. I post this, not to be slandering, or to be mean-spirited, but solely out of concern for the animals.

Needed some goldfish for Nowruz (Persian New Year/1st day of spring)...I was passing-by on high…read morestreet so I thought I'd give this place a try. Service was attentive, friendly and quick. As we walked to the back where the fish tanks are I was surprised to see ducklings, prairie dogs, sugar gliders and chinchillas. Reptile game was also strong...prices seemed decent. I asked out of curiosity the cost of a duckling...19$...heck that just seems like a good deal! I grabbed my fishes and was on my way before I ended up coming home with a bunch of furry friends.