I don't have any issue with any of the plumbers because I never met them, but Sarah (the…read more"receptionist") is a terrible human. Don't tell someone for 3 months that someone is coming out with scheduled appointments and rarely gets back to you when you follow up not too often but every once in a while will respond with bread crumbs and promises and no one ever comes. Don't waste time with this company. YOU WILL NEVER GET ANYTHING DONE. Also, I read the other bad review and the reviewer got the name correct, and just because the profile says where he lived at one point doesn't mean it wasn't true. The awful owner just was gaslighting. Basically what I went through, but with the receptionist only.

Eric and Team came out very quickly to help install several thermostats in the house. While there,…read moreprovided a great estimate for HVAC install. Will definitely use Guild Plumbing again!

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

Steve was prompt, friendly and efficient. He was very honest and saved us from…read moremore expensive repairs. I highly recommend him.

Excellent service. He is knowledgeable, fair and trustworthy. We appreciated his advice and he…read moresolved our problems. Highly recommended. In fact, he was recommended to me by my neighbor and she did not steer me wrong.

I've had RE Godwin come to my home several times and have always been extremely pleased with his…read morework. He completed a full furnace cleaning that was neat, thorough, and left absolutely no mess behind. On another visit, he replaced the "whistle" in my oil fill--something I didn't even know existed! He took the time to explain what it was and why it mattered, which I really appreciated. I wouldn't hesitate to have him return again and always refer him to others I know.

They were able to come the day called. Replaced an old shut off valve quickly and efficiently and…read moredidn't leave a trace!

****DO NOT USE*** ROTO ROOTER IS BARELY BETTER THAN A SCAM…read moreAND IS LIKELY TO BE A NIGHTMARE TO WORK WITH. AT BEST YOU WILL HAVE AN INCOMPETENT TECHNICIAN SHOW UP HOURS LATE AND CHARGE EXORBITANT AMOUNTS OF MONEY -- $695 FOR SNAKING A CLOGGED DRAIN. Full story: We called to get a clog in our kitchen sink drain line snaked. They said someone would come within two hours, it ended up being about 4 hours. He was completely incompetent and proceeded to get his snake stuck in our pipe, presumably because he put it up the wrong segment (bear in mind that I (0 plumbing experience) had spent hours snaking before hand with no luck, but at least had the snake in the right pipe and didnt get it stuck). With no way to fix it, he had to leave it for the night but assured us he would contact his dispatcher and get a plumber over to fix it. The next day comes and we set up a plumber for around 1pm. At 6pm, another drain tech, unaware of our problem shows up. He has no idea what to do and facetimes a plumber to show him the situation. Or course, the snake remained stuck in the drain. After getting passed off and put on hold multiple times, phone calls getting unreturned for the whole day, I finally got to talk to someone in management who said that its just on us to fix the problem that they caused. No recourse, no discount on a plumbing service.

Very professional work and high degree of expertise. Excellent communication regarding the problem…read moreand resolution. Would hire again!

Had a great experience with Alex at drainworks. He was very informative and knowledgeable and…read moreanswered all our questions in a very friendly and professional manner.

They replaced this short section of plastic pipe for $1150. I asked the tech in shock what they…read morecharge per hour. $700 was his answer. It was leaking so I had them do it since they were already at my house. So if you don't mind paying more than you'd pay your Dr or Lawyer then have at it.

Not honest - I had a pinhole leak in a copper pipe at my well expansion tank. Got Tom's card from a…read morelocal plumbing supply house, and gave him a call. He replied a couple of days later and came out to do the repair. It was a bit pricey for what it was, but I agreed to it. During the inspection, he jostled my expansion tank and told me it need to be replaced as the bladder had failed and it was full of water - and he'd do the entire job for ***$1,700*** to replace the tank, and fix the leaking pipe. He explained to me that since there was no air cushion, my well pump was cycling every time I cracked open a faucet. I just nodded, played dumb, and asked questions but I'm a mechanical engineer and I know full well how the system works and I know my pump had not been cycling. That, and the line of sweat on the tank was not even halfway up the side. The entire tank would have sweated if there was no air. BTW, a new tank retails at $199.00 at HD and Lowe's. They completed the repair quickly, I Venmo'd him the money and let them leave. I then went and checked the expansion tank myself. I depressed the Schrader valve and water should have come out if it was waterlogged. Just air escaped. There was nothing wrong with it and the bladder just needed to be topped up to it's 38 psi spec. I turned off the pump, bled the pressure down with garden hose, and used a portable tire compressor. Done. B E W A R E

EXCELLENT!!! Had Tom replace my furnace. It was a complicated installation, and Tom did a fantastic…read morejob. He did things the way I would like to have them done... Top-quality layout and soldering. The system is very open so future maintenance will be easier. Tom is a man of integrity... he will be there when he says he will, he maintains excellent communication, and he will be sure things are done correctly. Very happy with his work!!

We set out to do the dishes last night and had no water. At first we thought it might be the touch…read morefaucet in the kitchen, but, there was no water in any of the faucets. I called Maus this morning and they had their team out right after lunch. The well pump had failed (not surprising as it was original to the house when it was built in 1980). 3 1/2 hours later we had a new well pump and cap for our well. And our water is back on!! Prompt and great service. Detailed explanations as to what was happening. Thank you, Brandon and Lucas, for all your great service and professionalism.

Maus has been WONDERFUL for all our plumbing. While taking care of my grandma's property (sept…read more2020), the water heater went out. Called a couple other local companies but no one was as accommodating as Maus. they Did an amazing job, and I found out later they were my grandmas number one pick for plumbing! Should have asked her to begin with, hah!

We called Edward in a true state of panic. We had been out of town for a few weeks and it was…read moreterribly cold, and after a few toilet flushes, found our basement bathroom full of sewage that had backed up. It was Sunday (of course) so we used Yelp to find 24 hour help. Integrity does not have any reviews but we called, as he is close and we liked the name. Edward is GREAT. He's accessible and responsive and smart, but most importantly he fixed our problem. He knew what it was (frozen septic line), tried an easy fix (hot water) and pumped the yucky stuff out, then called in others to help him w A harder but still relatively reasonable fix. He went to the town hall to get maps of our septic tank, found it, dug out the inlet, called a steam guy, and fixed it. Along the way he showed us things about our septic system that we didn't want to know, but need to know. Call Edward at Integrity. I never write reviews but you should know there's a person who is hardworking, smart, and can help you!

Thank you Edward, appreciate your help in a pinch. Was able to diagnose issue and repair water…read moreheater quickly for a fair rate. Best.