Jorge fixed my oven! I was really grateful to have it back. It wasn't cheap, but I appreciated that…read moremost of the cost was the part and not the labor. The part took awhile longer to come in than expected, but that was not Jorge's fault: once he had the part, he came back ASAP to install it. I would absolutely recommend Jorge and would call him again if (ok WHEN) I have another appliance problem. Very professional, polite, and trustworthy. I'm grateful to have my old oven up and baking cookies again, rather than having to pay a few thousand for a new double oven to fit (along with all the problems of the "advanced electronics" in new appliances) Thanks, Jorge!

Called them for my washer/combo and they had Great customer service, honest people and…read moreknowledgeable.

My fridge is still under warranty and the manufacture contract with them…read more They did ultimately fixed my problem however it took them to come out 3 times The time estimate they gave u also is not accurate The technician was friendly. If it weren't for the warranty.. I prob won't use them

Poor experience with ASI tech today…read more KitchenAid dishwasher under Original 1st year warranty issue:: Tech ran a diagnostic troubleshoot, and cleared 1 error code . Tech did not explain what code he cleared And got a lot of smart ass feedback . 1. Kitchen sink side counter should not be wet . 2 Maybe water is dripping in , and that is not going to be covered in warranty 3 Since we have a water softener Use 1/4 of the soap tablet ! 4 If not , we will have soap film on plates 5 Front metal front shows water spots indicating possible seepage . I asked him to show me any seepage 6 Tech found a code , cleared it and stated He would not charge me $149 this time , however next time he will not be able to waive due to not finding a cause of random shut down. Totally unprofessional!

Very flexible. I screwed up, and he walked me through everything I needed to do to fix…read more It with the vendor. Then came back out an and did a great job installing!

Great job. Dependable and kind. Highly recommend. Provided details on what he was doing and why he…read moredoing it.

Do not use this company!!! I was forced to use them under my manufactory warranty. They never…read morecalled me, I had to call them, wouldn't return my phone calls, I called my manufacturer warranty, they had to call them to get someone out. We set an appointment for 3/15/21 from 9:00 am - 3:00 pm. I had a bad feeling about them not showing up after taking off of work today. I called at 1:00 pm confirming they will be out and service my Z-Line Stove that's not working. Lady said the technician will call me if I'm scheduled. I asked for confirmation and she said she would call me back. Well...she never called me back NOR did he show up. So, I called Z-Line and submitted a complaint. They canceled the order and set me up with another company. After reviewing all of these reviews on here, I can't believe these people are still in business.

i had an issue with my gas Kenmore Dryer not heating. I called All Brands and they indicated that…read morethey could service my dryer. The tech, after taking the dryer apart said that i needed a 787.00 repair for a gas valve and igniter. it seemed high so i declined the repair and paid 125.00 service call. I call another repair company for a second opinion and the dryer simply need a thermostat which cost 95.00 to replace and repair the unit. i called All Brand to voice my concern and got no answer or even an offer to refund the 125.00 that a paid for a incompetent tech.

Speed Queen gas dryer warranty. This company was out 3 times, in 3 weeks, still cannot repair me…read morehigh end dryer. They don't carry common replacement parts in their truck, transferred my serial number wrong for warranty and don't call technical support as they are instructed. Also an AI phone system that hangs up on you and impossible at times to get thru to them.

From the owner: Since 1996, Mr. Appliance® has been your proud partner for speedy home and business appliance…read morerepair throughout North America. Our service professionals are here to serve all your residential or commercial washer and dryer repair, oven repair, fridge repair and all other appliance repair needs. When you work with Mr. Appliance of Deer Park you can trust that our expert technicians will take pride in the cleanliness of their work, going so far as to bring a doormat to your home and wear protective shoe coverings before entering. We provide upfront, clear pricing, and never charge by the hour. We diagnose your repair in person and always provide on-time service and guaranteed work.

Series of answering machines. Finally someone answered, and while asking about the diagnostic fee,…read morethey hung up. No free estimates apparently.‍Can't speak on the service or the value at this point. SMH!

Said they would service our Keurig and when we called as they requested, we were connected to a…read moreweird answering service that hung up on us. Didn't even sound like a local business.

Cane out quickly. Work quickly. Price was fair. No issues at all thus far. Dryer working well and…read morenoise is gone.

I hired Joshua to fix a refrigerator at our rental property in Houston that I manage. I searched…read morethrough Yelp and compared rates, as per my usual technique for finding service providers and Quick Trip Appliance Repair have me the best quote for diagnostics. As with most other repair companies, the diagnostics charge was able to be applied to the total repair. Joshua was able to get out to the rental property promptly. He came during our scheduled window and was able to diagnose the issue and give me an estimate on what the repair would cost. Before calling me, he called around to local parts places and was able to find the part we needed. When we spoke, he said he could come back that same evening to finish the job as our tenant was busy over the next week. Since the property was not my own, I had to clear charges with the owner before proceeding, but the owner did not approve because his home warranty company's co-pay rate was lower than what the repair would have cost. Unfortunately, I had to call Josh back and let him know. Although he was pretty upset, and understandably so, he returned to the rental property to put the fridge back in "working" order and was kind to put tenant. Prior to cancelling the repair, I found their price very fair and the speed of service above par (I have worked with several repair people in the past on my own house and I have never had anyone successfully get a part in the same day), so I can only speak on diagnosis, speed of service, and communication. If we did not have that home warranty I would have happily hired Josh and team to complete the job

Wish there was a way to give zero stars, but it doesn't appear that this company is worried about…read moretheir customer service ratings anyway. There are several annoying things about this place. The first is how they schedule appointments. They ask that you pick a day and then they will call you a day before and give you a three hour window of when we will be there on that day. They cannot tell you in advance if it will be morning, afternoon or evening, just sometime on that day. So, essentially, unless you can take off work on a moment's notice, you essentially have to take off an entire day of work just to meet with the technician. The second annoying thing is the general lack of customer service and competence in the work. As it stands, I have been told that my appliance needs a replacement part in order to be repaired and that the part is "on backorder." Nobody can tell me what the part is, and I have been told that there is no ETA on arrival. So, bottomline, after months of dealing with this company, and my home warranty company that sent me to them, I still have a broken appliance and not ETA on getting it fixed. Great, thanks a lot.

Negative 5 stars Has a contract with a major appliances…read morestore to service warranty items. Called on a Friday and said they couldn't service my dead fridge until Tuesday. On Tuesday after waiting all day I called and they promised someone Wednesday. On Wednesday I called and they said Thursday before 1:00 PM. An intoxicated technician finally showed at 1:30 PM, checked and said the compressor was out but they don't have the part so it will be another week. Oh and did I mentioned rude customer service representative on the phone?