1. C & J Appliance Service

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Houston, TX

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C & J Appliance Service

4.3 (4 reviews)
Closed • 8:00 am - 4:00 pm

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Kevin’s Appliance Repair & Maintenance

Kevin’s Appliance Repair & Maintenance

4.7
(12 reviews)

He'll schedule times to come out and will ALWAYS have an issue and need to reschedule. We've heard…read moreof his "car break ins", "multiple emergencies", "new phones", "working late at previous jobs", "sudden illness", "being unexpectedly out of town"... This has happened several times. Even after telling us to unplug the machine the night before... and then nothing. No call, no show. I hesitated for months about writing this review because #1 I'm not trying to ruin anyone's business and #2 I didn't want to anger him and deter from continuing the service we already paid for. However at this point I don't feel that he is interested in our business either way. Kevin is a cool guy, personality wise. But business wise- Terrible. First encounter was March 2024 and the no ice / no cooling in either the freezer OR refrigerator issue is STILL not resolved as of now, September 2024. The last invoice paid was $350+ in May and supposedly came with a warranty but it does absolutely no good if he has zero contact. He has not answered or returned any calls or texts to either of the two telephone numbers since June. Again- cool dude- But if you want someone who will stand by their professional word and work... this one I WOULD NOT RECOMMEND. (If by some miracle this gets resolved I will delete or edit this review. But for now, this has been our experience.)

We made a mistake in 2019 of buying an LG refrigerator at Best Buy. I have since found out it was…read morenot a good buy and I've been told more than once don't buy an LG refrigerator again and I won't. Our icemaker stopped working on multiple occasions, and this was the latest of those occasions. I tried to do some troubleshooting and it has worked a couple times but this last time nothing and that it was producing no ice whatsoever so I go online and try to find a couple places. The previous Yelp find, the guy came out and basically looked at it and said everything was fine. He did show me how to run diagnostic on it. I didn't know I could do that. It was a Bluetooth Device That is on the fridge that I was not aware of. But when I ran the test, it came back as everything on the fridge is working fine, but clearly it was not as it was not producing any ice. After another couple weeks of just buying bags of ice and manually putting them in the icemaker, so I can at least use my door ice machine I decided to call someone else and I called Kevin. He came out and took a look at it move the arm back-and-forth so I'll get you a quote and he called me back the next day and quoted me around $400. That that sounded not too bad of a price considering it was mostly the price of the parts however $400 on a $1500 refrigerator. that we are not gonna keep a long time didn't sound like the right investment to make so we did not go forward with the repairs. However, when Kevin was here and he was moving back the arm back-and-forth, all I can say is he has what I would call the repair man's Midas touch. That moving the arm back-and-forth doing a very basic diagnosis and tell them you don't buy LG fridge again, and now my icemaker is producing ice as it should be, also it should be noted Kevin did not charge me any fee. When I did a Yelp search it did say $60 diagnosis fee but I could not get a hold of him again to pay him the $60, so Kevin if you're out there and you see this holler back at me. I would absolutely call Kevin again, he had a quick response, and there was absolutely zero pressure to do anything that we did not want to do. He told me he works in the Houston area so if you're close to Houston. you should consider giving him a call for your repair needs.

Houston Appliances Repair

Houston Appliances Repair

3.0
(2 reviews)

Work performed by Cody. DOUBLE-CHARGED…read more Cody was responsive, attended a washing machine repair same day of calling. Quoted $260 and was given approval to proceed. Door switch was sourced and fitted on follow up visit. Cody claimed system was having credit card processing technical issues and requested the $260 via Venmo. We have since noticed that the credit card was indeed charged ... we were double charged for the same visit. Cody has been called, text messaged and E-Mailed. 3 weeks have passed without any follow up, hence resorting to leaving this review on Google and Yelp. In short, responsive but will over-charge you. Beware. [FYI, home page of the website shows stellar reviews ... on digging deeper, this seems to be a screen capture rather than actual up to date customer reviews ... Google/Yelp review algorithms would not view this positively].

I recently experienced a refrigerator issue where the bottom half wouldn't cool anymore and I had…read morediscovered this on a Saturday afternoon. It was an older model (10 yrs). After contacting other appliance repair places on Saturday, I got no responses. I then contacted Houston Appliance Repair. I spoke to Cody who manages and operates Houston Appliance Repair and he provided me a reasonable quote for fixing the problem. I could have replaced it at the cost of $600 (No Way!) I only had one option and asked Cody to do the work. I had a diagnostic done and it was determined the fan motor went out. He got the part, replaced it and had me back up and running in no time. Now on Monday, it is fixed and I still have not heard from any of the other repair shops I have contacted to fix my fridge. A BIG thanks to Cody!!!

C & J Appliance Service - homeappliancerepair - Updated July 2026

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