Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

He was able to fit me in same day I called. I appreciate that he applied the trip charge towards…read moreany work that needs to be done . He is very knowledgeable about different appliances and he knew mine right away and he had an idea what it could be and sure enough it was the soap & softener dispenser. He showed me how to remove & clean it. It had held water wasn't draining back into the machine like it was supposed to just a minor little thing but now I know how to clean it periodically. Worth it for my peace of mind & also made sure I knew where my water shut off was just in case. These are good things to know , most people might not & that I'm a woman & older, it's good to know. Plus it doesn't hurt to have my machine looked at after 16 years. I've been here so I won't be afraid to use my washing machine so thank you AKIA.

I can tell you I put the word out that I need assistance with my refrigerator not cooling and they…read morewere on a phone call to me within five minutes and within 30 minutes of that time their tech was here at my house at the front door and I got it repaired short and fast he took care of it. He met the needs of getting it taken care of and he showed me the cost to repair it and he took care of business and very professional young man. I highly recommend this business. They do everything on any kind of appliances, washing machines, dryers dishwashers, microwave stove, stoves ovens anything they fix it and repair it in their here quick and they do take care of business fast. They are very high-quality and very good respectful business I see.

My mother had a leak coming out of her washer. She was worried about paying for someone to come…read moreout, but these guys were more than professional. The customer service was the most responsive of any other company I've worked with in the past, and the integrity of the technician was undeniable. He took a look at it, diagnosed the problem, and DID NOT try all the various avenues of up having people tend to do these days. I will only work with these guys from here on out.

Wife was well pleased with the installation. Came out to the house and finished the OTR microwave…read moreinstall in about an hour. Best Price compared to other local companies, and will hire him for other jobs!

Cane out quickly. Work quickly. Price was fair. No issues at all thus far. Dryer working well and…read morenoise is gone.

When you have the same excellent service tech - who is no nonsense, direct, and just a kind and…read morecaring human being - over a course of many years, it really speaks to the quality of the business and its owners. Our repair was done quickly and efficiently. Our tech even cleaned up areas that he could've left for me to deal with. I cannot remember when we've had such excellent, consistent service over the course of a decade.

Super fast and friendly! I had two issues. My dryer vent was as clogged. They did a great job and…read moredidn't over charge me. Next my beer refrigerator was going out. They fixed it at a low cost. I highly recommend these guys. They didn't overcharge me like others tried.

Perfect! My washer had an issue and he was able to fix it same day for fair price. Was prompt and…read morefriendly. Will definitely hire again for anything else in my home. Thank you!

I found my home appliance repair go-to Service! Alex was great...responded quickly to my request…read moreand was able to make it to me the same day for my Microwave repair. Further grateful he had the part (magnetron) with him to be able to replace the part on the spot. Professional, capable and worked with care. Thank you!

We have an ice maker that is a true pain in the neck. We don't use enough ice on a daily basis so…read morethe machine runs and runs. Albert came to clean and service it and suggested a way that I can quit fighting with this ice maker. He was super efficient, very personable and very easy to work with. He is a great representative for Uptown Appliance. thanks

In my opinion this company is highly irresponsible in its billing practices ..consider it as…read moreunethical. I currently have a bill of $16.000.00 charged on my Visa. Many of the charges are unapproved . Read their reviews on line . Low BBB ratings Imagine these charges and the GE Monogram is still not repaired ! Go elsewhere

I called CJ appliance for some advice on an issue I had with my icemaker, and Jim was extremely…read morehelpful. He was funny on the phone, honest, really didn't seem like he was trying to up sell me, and even though I eventually found out they don't even service my area (outside of the loop), he was as friendly as calling a friend for advice, which is so rare in the service industry. I highly recommend C& J to anyone needing appliance repairs, and would definitely use them if you live in the loop!

I've been using C&J Services for years, since 2008 at least They are very knowledgeable, friendly…read moreand patient! I have learned so much through the years working with Jim. If i ever have a question, or need a new appliance he will give me advice as to which to purchase. He sees a lot of broken down appliances and is very well versed in all manufacturers. He also lets you know where parts have to come from, are the parts local, or will I have to wait for parts to be shipped. He has repaired my refrigerator, oven, and washing machine! I would never call anyone else. He is The Best!

He'll schedule times to come out and will ALWAYS have an issue and need to reschedule. We've heard…read moreof his "car break ins", "multiple emergencies", "new phones", "working late at previous jobs", "sudden illness", "being unexpectedly out of town"... This has happened several times. Even after telling us to unplug the machine the night before... and then nothing. No call, no show. I hesitated for months about writing this review because #1 I'm not trying to ruin anyone's business and #2 I didn't want to anger him and deter from continuing the service we already paid for. However at this point I don't feel that he is interested in our business either way. Kevin is a cool guy, personality wise. But business wise- Terrible. First encounter was March 2024 and the no ice / no cooling in either the freezer OR refrigerator issue is STILL not resolved as of now, September 2024. The last invoice paid was $350+ in May and supposedly came with a warranty but it does absolutely no good if he has zero contact. He has not answered or returned any calls or texts to either of the two telephone numbers since June. Again- cool dude- But if you want someone who will stand by their professional word and work... this one I WOULD NOT RECOMMEND. (If by some miracle this gets resolved I will delete or edit this review. But for now, this has been our experience.)

We made a mistake in 2019 of buying an LG refrigerator at Best Buy. I have since found out it was…read morenot a good buy and I've been told more than once don't buy an LG refrigerator again and I won't. Our icemaker stopped working on multiple occasions, and this was the latest of those occasions. I tried to do some troubleshooting and it has worked a couple times but this last time nothing and that it was producing no ice whatsoever so I go online and try to find a couple places. The previous Yelp find, the guy came out and basically looked at it and said everything was fine. He did show me how to run diagnostic on it. I didn't know I could do that. It was a Bluetooth Device That is on the fridge that I was not aware of. But when I ran the test, it came back as everything on the fridge is working fine, but clearly it was not as it was not producing any ice. After another couple weeks of just buying bags of ice and manually putting them in the icemaker, so I can at least use my door ice machine I decided to call someone else and I called Kevin. He came out and took a look at it move the arm back-and-forth so I'll get you a quote and he called me back the next day and quoted me around $400. That that sounded not too bad of a price considering it was mostly the price of the parts however $400 on a $1500 refrigerator. that we are not gonna keep a long time didn't sound like the right investment to make so we did not go forward with the repairs. However, when Kevin was here and he was moving back the arm back-and-forth, all I can say is he has what I would call the repair man's Midas touch. That moving the arm back-and-forth doing a very basic diagnosis and tell them you don't buy LG fridge again, and now my icemaker is producing ice as it should be, also it should be noted Kevin did not charge me any fee. When I did a Yelp search it did say $60 diagnosis fee but I could not get a hold of him again to pay him the $60, so Kevin if you're out there and you see this holler back at me. I would absolutely call Kevin again, he had a quick response, and there was absolutely zero pressure to do anything that we did not want to do. He told me he works in the Houston area so if you're close to Houston. you should consider giving him a call for your repair needs.

Our combo washer dryer quit working after just 3 years and high reviews lead us to Bellaire…read moreAppliance Solutions. David Reyna diagnosed our problem and we decided the cost of the part was too prohibitive. All he charged was a service call fee. We know who we'll call for future problems. Turns out Combos have a lot more issues than normal so we've decided to go back to a separate washer and dryer.

After two aborted attempts with other appliance repair companies to get my older Thermador stovetop…read moreand oven repaired (Them: "....they don't make the parts you need any more"......"try looking on E-Bay and call us if you find the part"), I contacted Bellaire Appliance Solutions to see if they could help me. They got right after it, and after no small amount of searching found the parts we needed. My stovetop and oven are both now running good as new. They saved me from having to buy new appliances, thereby saving me thousands. Plus, they showed up on time and their bill was reasonable. Bellaire Appliance Solutions provides the best service in Houston.