This appliance repair company is exceptional. They respond, follow up, show up, and repair very…read morewell. They have rapidly repaired our dryer in one short visit and repaired our fridge after ordering a part and returning the next day. Just great. Their tech is pro, courteous, and accommodating. Very satisfied and highly recommend.

They are always available. Their technicians are knowledgeable. I do recommend their services.read more

I hired Joshua to fix a refrigerator at our rental property in Houston that I manage. I searched…read morethrough Yelp and compared rates, as per my usual technique for finding service providers and Quick Trip Appliance Repair have me the best quote for diagnostics. As with most other repair companies, the diagnostics charge was able to be applied to the total repair. Joshua was able to get out to the rental property promptly. He came during our scheduled window and was able to diagnose the issue and give me an estimate on what the repair would cost. Before calling me, he called around to local parts places and was able to find the part we needed. When we spoke, he said he could come back that same evening to finish the job as our tenant was busy over the next week. Since the property was not my own, I had to clear charges with the owner before proceeding, but the owner did not approve because his home warranty company's co-pay rate was lower than what the repair would have cost. Unfortunately, I had to call Josh back and let him know. Although he was pretty upset, and understandably so, he returned to the rental property to put the fridge back in "working" order and was kind to put tenant. Prior to cancelling the repair, I found their price very fair and the speed of service above par (I have worked with several repair people in the past on my own house and I have never had anyone successfully get a part in the same day), so I can only speak on diagnosis, speed of service, and communication. If we did not have that home warranty I would have happily hired Josh and team to complete the job

Cane out quickly. Work quickly. Price was fair. No issues at all thus far. Dryer working well and…read morenoise is gone.

Diagnosed the problem, talked through my options then took care of me when I chose the cheapest…read moreroute. Can't thank them enough!

*updating my review because of the very thoughtful and helpful response! I really appreciate the…read moreexplanation and the price makes sense now. We should have asked more questions at the time of the quote. Glad to hear there are cheaper options to fix the issue now. I may have just had a one-off experience because everyone seems to love them, or maybe the tech we got wasn't honest, but I called them since our washer was struggling during the spin cycle. They quoted us over $400 to fix this and said it was because it's a complicated and expensive part to replace. Luckily, we ended up doing some research and the part was $30 at Lowe's and it took maybe 20 minutes to replace ourselves. We had to pay the diagnostic fee which was over $100 even though we already knew what was wrong with it. The whole experience felt dishonest. Even if they used authentic parts I can't see that they would be that much more expensive and the labor was definitely not complicated. Next time we're going to research the fix before calling anyone. Sucks that good appliance repair companies are so hard to find.

I found my home appliance repair go-to Service! Alex was great...responded quickly to my request…read moreand was able to make it to me the same day for my Microwave repair. Further grateful he had the part (magnetron) with him to be able to replace the part on the spot. Professional, capable and worked with care. Thank you!

Responded quickly. Let us know about his arrival time. Very professional and efficient. Great…read morepricing.

We have an ice maker that is a true pain in the neck. We don't use enough ice on a daily basis so…read morethe machine runs and runs. Albert came to clean and service it and suggested a way that I can quit fighting with this ice maker. He was super efficient, very personable and very easy to work with. He is a great representative for Uptown Appliance. thanks

BUYER BEWARE Complete and total rip off almost criminal!!…read moreWe gave them an opportunity to repair our Frigidaire refrigerator Without removing any panels or inspecting any internal components, they quoted a repair of $2300.00 we declined We requested a quotation from a different repair company and received a complete diagnosis that included , removing panels and inspection and subsequent repair for $840. Same diagnosis, 1/3 of the price BUYER BEWARE

I called CJ appliance for some advice on an issue I had with my icemaker, and Jim was extremely…read morehelpful. He was funny on the phone, honest, really didn't seem like he was trying to up sell me, and even though I eventually found out they don't even service my area (outside of the loop), he was as friendly as calling a friend for advice, which is so rare in the service industry. I highly recommend C& J to anyone needing appliance repairs, and would definitely use them if you live in the loop!

I've been using C&J Services for years, since 2008 at least They are very knowledgeable, friendly…read moreand patient! I have learned so much through the years working with Jim. If i ever have a question, or need a new appliance he will give me advice as to which to purchase. He sees a lot of broken down appliances and is very well versed in all manufacturers. He also lets you know where parts have to come from, are the parts local, or will I have to wait for parts to be shipped. He has repaired my refrigerator, oven, and washing machine! I would never call anyone else. He is The Best!

He'll schedule times to come out and will ALWAYS have an issue and need to reschedule. We've heard…read moreof his "car break ins", "multiple emergencies", "new phones", "working late at previous jobs", "sudden illness", "being unexpectedly out of town"... This has happened several times. Even after telling us to unplug the machine the night before... and then nothing. No call, no show. I hesitated for months about writing this review because #1 I'm not trying to ruin anyone's business and #2 I didn't want to anger him and deter from continuing the service we already paid for. However at this point I don't feel that he is interested in our business either way. Kevin is a cool guy, personality wise. But business wise- Terrible. First encounter was March 2024 and the no ice / no cooling in either the freezer OR refrigerator issue is STILL not resolved as of now, September 2024. The last invoice paid was $350+ in May and supposedly came with a warranty but it does absolutely no good if he has zero contact. He has not answered or returned any calls or texts to either of the two telephone numbers since June. Again- cool dude- But if you want someone who will stand by their professional word and work... this one I WOULD NOT RECOMMEND. (If by some miracle this gets resolved I will delete or edit this review. But for now, this has been our experience.)

We made a mistake in 2019 of buying an LG refrigerator at Best Buy. I have since found out it was…read morenot a good buy and I've been told more than once don't buy an LG refrigerator again and I won't. Our icemaker stopped working on multiple occasions, and this was the latest of those occasions. I tried to do some troubleshooting and it has worked a couple times but this last time nothing and that it was producing no ice whatsoever so I go online and try to find a couple places. The previous Yelp find, the guy came out and basically looked at it and said everything was fine. He did show me how to run diagnostic on it. I didn't know I could do that. It was a Bluetooth Device That is on the fridge that I was not aware of. But when I ran the test, it came back as everything on the fridge is working fine, but clearly it was not as it was not producing any ice. After another couple weeks of just buying bags of ice and manually putting them in the icemaker, so I can at least use my door ice machine I decided to call someone else and I called Kevin. He came out and took a look at it move the arm back-and-forth so I'll get you a quote and he called me back the next day and quoted me around $400. That that sounded not too bad of a price considering it was mostly the price of the parts however $400 on a $1500 refrigerator. that we are not gonna keep a long time didn't sound like the right investment to make so we did not go forward with the repairs. However, when Kevin was here and he was moving back the arm back-and-forth, all I can say is he has what I would call the repair man's Midas touch. That moving the arm back-and-forth doing a very basic diagnosis and tell them you don't buy LG fridge again, and now my icemaker is producing ice as it should be, also it should be noted Kevin did not charge me any fee. When I did a Yelp search it did say $60 diagnosis fee but I could not get a hold of him again to pay him the $60, so Kevin if you're out there and you see this holler back at me. I would absolutely call Kevin again, he had a quick response, and there was absolutely zero pressure to do anything that we did not want to do. He told me he works in the Houston area so if you're close to Houston. you should consider giving him a call for your repair needs.