Excellent experience overall. My wife needed an iron infusion on a Saturday at 7 am…read more Plenty of parking at this location. Very clean, specious and welcoming lobby, check in staff were kind and friendly. Luz was the nurse that was taking care of my wife, she was amazing. Very polite, attentive, caring, and kind.

I did my first 8 rounds of chemo here last summer. They streamlined the process by having my labs…read moredrawn, and then my oncologist rounded on her patients while we got infusions. I really appreciated not having to come back for separate appointments. Well done, Hoag!

The Best Doctor You Could Ever Ask For !!! Dr. Milanchi is…read moreone of the most caring, knowledgeable, and compassionate physicians you will find in this field. He performed a highly successful surgery on my mother despite the significant risks and potential complications caused by a serious intestinal infection. He truly listens. He genuinely cares. And most importantly, his diagnostic skills are exceptional. He identifies the problem accurately and then recommends the most effective treatment plan with confidence and clarity. God bless you, Dr. Milanchi. I wish you continued health and success. You are not only a great doctor but also a true gentleman. Any patient under your care will receive outstanding treatment, compassionate support, and genuine peace of mind.

Best colorectal surgeon around! I had a severe anal fissure that lasted over 6 months and Dr…read more Milanchi performed an LIS surgery and Fissurectomy together and after a few weeks of healing, I am happy to say that I am completely relieved of all of my previous symptoms. The staff in the office are always friendly and patient in my experience, whether on the phone or in person, and Dr. Milanchi explains everything very thoroughly so you understand exactly what is going to happen and possible side effects of the procedure. Couldn't recommend him and this office enough!

I didn't visit this hospital often, but I made sure to stop by at least once a year. However, at…read moresome point, as the number of elderly patients increased and the hospital became busier, the attitude of one receptionist in particular, Sunny, changed drastically. She became extremely irritable and, despite my request for a brief call with Dr. Kim, she absolutely refused to connect me. Her behavior was like she was acting like the boss lady, ignoring me with rude language. I really like Dr. Kim. But I can never forget this Sunny's actions. I made up my mind not to go to this hospital anymore. Because of this rude staff member, I lost a great doctor.

The woman works at front desk area who sets appointments with doctor is not a decent…read more Few weeks ago, I had severe back pain and needed to see the doctor ASAP. So I called office to see the doctor (around 9am). 1. My phone call went answering machine, I left a short message with my phone #. No response for all day. 2. Next morning, my back pain got worsen, called again and went answering machine again. Left another message to see the doctor. No response for all day. 3. Next morning, searched different doctor and treated for my pain following days. 4. At my routine checkup day, asked lady doctor (not Dr.Kim, he was out) why my messages are ignored, she had no clues. 5. Asked same question to the front desk women, her response was hilarious... "Our answering machine cannot translate Korean to English properly. You need to leave a message with English only". 6. I am a Dr. Kim's patient since year 2005 and I know all other patients are Korean. Also all people in the office and all other doctors and nurses are Korean. What answering machine translates the language and why? 7. According to web page, Dr. Kim won't take new patients any more, I guess he is about to retire soon. 8. Dr. Kim is a decent doctor however, not all people at the office.

Pretty sure all the 5 star reviews were bribed or something because every single time I come to…read morethis place I feel dismissed about my needs by the rudest doctor ever. This isn't a race thing either because I'm Korean and she still treats me like crap. There was this one time my mom told her I was harming myself and instead of addressing both of our concerns about that, she just said "well yeah she's stressed so that's where she'll turn to- she's a teenager so it makes sense." I can write a whole essay about this place with similar stories. Coming here fills me with dread and fear of getting dismissed about my pain again. I have to come here again and again because she's my primary care physician I guess?? But every time I do, it chips away a bit of my sanity literally please retire at this point doc because you're incompetent with 0 bed side manner. Really sweet nurses though

The office was dirty, they put me in a child room when I'm an adult, and then they refused to…read morerefill a cold sore prescription even though that I had an emergency with a cold sore and she had previously given me colds for medication. Cold sores are something that never change or go away and there would be no reason to have to revisit a doctor. I didn't even have a cold when she prescribed it. Very disappointed with my recent conversation with the office management team. When I asked them to refill it and I asked why they would not. They just said it's because of their policy, when I asked why that is the policy they refused to give an actual reason as to why that policy exists.

Dr. Tran is a very cool doctor!! I first saw him in December of 2023 for out of control glucose…read morereadings! My blood sugar was out of control. I was impressed how knowledgeable and friendly he was! He explained everything well and took a long time with me. He made up a new medication list plan for me. After, about three months my blood sugar was back to normal!! I'm still continuing to see Dr.Tran every three months for follow up visits. I enjoy seeing him! The staff is friendly too! Thank you, Dr. Tran for wonderful care!!

I was seen by nurse Michael Bui ,all I can say is that this has been life changing for me. Michael…read moreBui has the greatest bedside manner ,more than even any physician I have ever been to ... he shows genuine care and concern and listens without interruption. The care I have received has truly changed my life . I feel confident that my health care is in great hands . I have also seen Dr Tran who is hard to get in to see... so if you have the same experience, please feel comfortable and confident seeing nurse Michael Bui He is awesome. Mimi Morales

You can all be jealous because I have the best doctor in…read morethe world. Her name is Janet Goodfellow, and she is like family to my family. I started seeing her back in the 90's and have been going ever since. Not only is she one of the smartest people I have ever met, she is pure gold. She cares. She tells you the truth. She will explain everything and give you advice on how to live and eat well. She is a very special doctor, and others know about how special she is. Sometimes the front office staff can be a little "rushed" and "short" with you, but that never is the case with my doctor. I can tell her anything, and know she is there to give medical and worldly advice on all areas on life. We are so blessed to have Dr. Goodfellow.

Once upon a time, Dr. Long made me and my husband so welcomed, truly listened to our concerns,…read moreordered needed tests and meds (srsly, I was so sick with asthma and pneumonia....) and got that I was super depressed because of long-term pain. She understood that, and prescribed me a low-level antidepressant. The world changed for me. Now that she has deservedly retired, I can't get those antidepressants renewed, despite office visits and multiple requests. I'm guessing neither of the remaining doctors are concerned about what may happen when a seriously depressed person, who is in therapy, cannot get her antidepressant prescription refilled?!?

I had a very disappointing and upsetting experience with Dr. Sheidaei…read more During a very difficult time, when my father had just been discharged from the hospital in poor condition and I did not yet have a family doctor, I was referred to Dr. Sheidaei's office and was given an appointment. While on the way, I called to inform them I would be about 5 minutes late, but I was told I had no appointment and that the doctor was not accepting new patients, despite the fact that I had already been scheduled and selected under my insurance. I want to mention that the office itself was clean, quiet, and well organized. There were two receptionists present, and both of them were respectful, kind, and did their best to assist us professionally. After insisting, I was told to come in. My father was in a wheelchair, weak and confused, and needed care. Unfortunately, Dr. Sheidaei's behavior was very unprofessional. He appeared impatient, dismissive, and spoke to us in a disrespectful manner. He also stated that he does not accept Medi-Cal patients, which was confusing given the prior confirmation. What was most upsetting was the tone and attitude we received during such a vulnerable moment. Instead of compassion, we felt judged and unwelcome. When I asked if he could also see my mother in the future, he responded in a very inappropriate and humiliating way, saying in a threatening tone that I should "not push things" or he might refuse to see my father as well. This was extremely distressing and unacceptable, especially given my father's condition. I understand that medical offices are busy, but basic respect and professionalism should always be present, especially when dealing with patients in critical conditions. I am sharing this so others are aware of my experience and he could have treated this situation more professional instead of taking advantage of me being alone and weak

Dr. Sheidayi and his staff are very concerned about their patients they are all very caring and…read moreprofessional I've been seeing Dr. Shaidayi for several years and I have been very happy with him.

Dr Hakim and staff are the best! He listens to your concerns and implements a plan. He is…read moreknowledgeable and kind. His staff is great as well. Cannot recommend him enough.

Dr. Hakim is hands down the best, most reliable primary care physician in Irvine; dare I say in…read moreOrange County! My family has been going to him as far as I can remember and it's always been a pleasant time visiting his staff and office. I always recommend him to everyone and hope to take my own children there one day! Thank you Dr. Hakim and the staff for being the best around!