Last week my thermostat had an X through it and heat was not working. Searched YELP and saw reviews…read moreand called them. The tech was here within two hours. It wasn't the thermostat but the furnace which was over 30 years old. Their salesman came out and we decided to do the furnace and central air system. They had it installed within 24 hours The only issue we had was the rep talked to us about adding an air scrubber but neglected to add to sales order. But after speaking with him they sent another tech to install it and all is good

Got a quote to replace 1 outdoor faucet and replace wax seal for bathroom toilet! Just under 1400…read moreand I had to pay the 50 dollars for something they didn't have to evaluate! My bad! I will never use them.

My bathroom sink was clogged and I couldn't locate the issue. They came right out the day after I…read morecontacted them and fixed not only the clog but a couple of other plumbing issues I had. Very professional, quick, and neat, and the pricing was reasonable. Would use again!

Water started pouring out from under our kitchen sink, and I needed a plumber immediately! I have a…read moregreat plumber that I'd hired years ago for a big renovation, but that person was not available on an emergency basis. I chose Mike based on the Yelp reviews, thanks Yelpers! Mike answered the phone on the first ring and was fantastic with communication. He gave me his cell phone number so I could text him pictures of the plumbing set up at my home. Mike's employee, Julian, showed up right at the scheduled time of 8 am and was wearing a mask, which I appreciate. Julian was friendly, polite, organized, and efficient. I felt comfortable having him work at my house. The price was reasonable and they gave us a 10% discount for paying in cash. I like it when businesses do that. Julian did a nice job. Have a look at my photos of before and after! We decided to upgrade our bathroom faucet, as well. We are thinking of having a couple more plumbing projects done and we would certainly use these plumbers!

Bob is the best! My toilet flooded the bathroom several times before we called Bob and the whole…read morething seemed disintegrating. After Bob's visit I have seen a drop on the floor! Plus, as a bonus Bob offered his advice on how to keep the plumbing system healthy in the house. That was priceless and free! Thanks, Bob!

Our water heater finally busted…read more Called Bob Pizzolato on a Saturday and had a new water heater installed and working by midday Monday. Very accommodating and knowledgeable while being a small outfit and very reasonably priced. Licensed Master Plumber. Definitely a good guy to look up if you have plumbing needs.

The quote to fix a single connection on a 3/4" copper water line was so incredibly high (over $500)…read morethat I sent the plumber away with my $99 check for the diagnosis (he found the leak). This was price gauging at its best.......I then hired a handyman to seal the leak at a very reasonable cost.

I've had Igor come to my home for so my plumbing needs (kitchen faucet and toilet and shower). Igor…read moreis very professional, knowledgeable and kind. It's good to support self owned businesses. I highly recommend Five Star Plumbing

TRUST ME - STAY AWAY!! As other customers here wrote, I too wish I had read all the negative…read morereviews about this business, but I was unaware that Tom, the previous owner of Copperhead sold to new owners who are a *NIGHTMARE TO DEAL WITH!!* I typically never right a bad review, on the contrary, I'm the one who writes the best and most positive reviews, because I believe people and businesses deserve great recognition and great reviews when warranted. However unfortunately this is NOT the case with the new owner(s) who took over Copperhead Plumbing. I spoke with a Dan, and then realized what everyone else was saying, how the new owner(s) completely destroyed the great reputation Tom built before he retired. I had called a Dan to discuss the repair needed for our boiler. We have 3 zones at home, and the upstairs heat zone to the bedrooms was not working, and my husband tried to change the valve, but had trouble rewiring it although he's an electrical engineer, he felt it better to call the plumber because he needed them to rewire it correctly. Note: The two zones downstairs were working great! Two very young techs came at 8:30 am and 3 hours later were still by the boiler trying to as they said "trying to figure it out". We asked them to not touch the valves or wires for the two other zones as they worked perfectly. I was at work and husband home occasionally checking for any updates from these two young men, and eventually became very worried and concerned with no answers on what was going on. I called the office trying to get an answer on why they were still there 3 hours later, "trying to figure it out" for repairing the ONE ZONE in order to get heat to the 2nd floor bedrooms. I spoke to Dan about our concerns and he rudely and abruptly was raising his voice, and told me "your husband broke the boiler" and it will cost you close to $3,000 for repairs and parts. Plus $300 for the service call today. Needless to say I thought to myself "What kind of company and employees have taken over Copperhead? I don't need to be talked down to this way" This is appalling, unprofessional, and unacceptable to be spoken to and falsely accusing a customer this way, just to *cover his young inexperienced or not well trained technicians*, who apparently seem they were the ones who BROKE OUR BOILER while poking around there for 3 full hours, and now expecting us to pay $3,000 to fix the damage that occurred while they were there!! I once again reminded Dan, that we had HEAT DOWNSTAIRS before the techs arrived, and before they left charged us $300, and after they left, later in the evening we discovered *WE HAD NO HEAT, AND OUR FAMILY PRACTICALLY FROZE* from the cold. Dan and techs was aware I had an elderly mom with Alzheimer's and young grandchildren, (one a baby) in our home - unforgivable!! I gave Dan an opportunity to redeem himself and the business, asking him to send us a more experienced technician the next day (Sat.) and he said he was going to charge us an *Emergency Visit*, in addition to the $200 we paid him the previous day! This was his opportunity to make good, and take care of the damage and frustration our family all went through by leaving us with no heat even downstairs where we had heat before the techs came to our home, and then NO HEAT we discovered after they left. The two zones downstairs which were working when those young techs walked in, was no longer working when they walked out. Not difficult to see whose at fault and why we suddenly had no heat after techs were "trying to figure it out!"

From my understanding, the amazing guys who owned and worked at Copperhead Plumbing were bought…read moreout. The quality of service is now atrocious. Water stains on the 1st floor ceiling from a toilet that was removed and replaced (you don't even want to know why they did this). The replaced bathroom ceiling fan was not set right, so there is an ugly gap next to it. For the minimal work they did, they charged me over $1,000, then they tried to charge me another $600 for replacing the flapper and flusher in the toilet (I kid you not - $20 of parts, 5 minutes of work = $600). What a great company this used to be.

Quick to respond and come out Clean and efficient…read more Rebuilt an older toilet for a very fair price Would recommend Todd and definitely use them again

Todd was great! We needed a plumber to come within the week to take out a toilet in preparation for…read moreour floors getting redone. He also fix another toilet issue in our other bathroom. Nice guy and very responsive!! Will definitely use him again.

Smart, competent technicians quickly came when we called with a broken hot water heater. Later that…read moreday, the job was done and we were back in business with minimal down time. The techs were pleasant and knowledgeable, happy to explain anything we asked about. Every part of dealing with them, from the call to their office to when they left our home was easy and well done.

They arrived and found the problem immediately and fixed it. No more leaky plumbing in my sink…read morearea. Thanks Izzy Plumbing

They came to fix my HVAC system. Less than two weeks later it malfunctioned again. I reached out…read moreto them twice over the past 3 weeks and they still have not returned my call. They have blacklist my phone number that I no longer get a ring. Do not use them