I began going to professional auto in 2010. They serviced my 2005 XC90. Lance was the best manager…read moreand John the best mechanic. I only experienced a few mechanical issues which they took care of and I never went back for the same problem. They also took care of all recommend services. After my wife and I got new jobs in 2016 we found it difficult to make it to the shop and I started doing my own maintenance. This year we bought a 2019 XC90 and the AC went out. I decided to take it to Lance. In and out in around 2 hours. I tried to bait Lance into saying that the mechanic who did my oil change had let all of the Freon out because all the system needed was to be recharged, but he wouldn't. He stayed professional. Today I got in the car and the AC is still working. Almost 10 years later and he remembered me when I walked thru the door and he gave me the same service he gave me them! Highly recommend Professional Auto on Monroe!

Very slow, very rude, and they will damage your car deny they did it, also they over charge you for…read moreeverything without actually fixing the problem just make it worse

DO NOT! I repeat- DO NOT take your vehicle here. I brought…read moremy Jeep in here with an oil leak. To say this experience was terrible is an understatement! they kept the vehicle for over a week to fix the oil leak and the check engine light issue. I got the Jeep back and as soon as I drove it the engine light came back on. took it back to the shop- it was just a piece of dirt making the light come one. The next week the Jeep is leaking clean oil. I take it back to this shop and they again- keep the Jeep for over a week to tell me that's it's just left over oil. I can see that this Jeep is leaking oil but - OK. Well got the Jeep out for a good drive, park it in the garage and the next morning there is a puddle of oil on the garage floor. DON'T take your vehicle here! A wasted $1800 spent.

This review goes back months. I offer it now. My Infiniti I35 transmission was acting up. Gary and…read morehis crew fixed in one day. It turns out the trans was low on fluid 1.5 Quarts. Have no idea how. No leaks, no floor stain. Roswell Transmission could have screwed me around. They didn't. For this reason, they have my recommendation. Fair and honest...

I've had tint done on all of my vehicles over the years but nothing compares to the quality, price…read moreand professionalism I received from Zunair. High quality product and installation at a very competitive price. If you're in the greater Atlanta area and looking to tint your vehicles glass, I would highly recommend Spartint.

It was important to us to have tinted windows for our new baby to protect her from getting blasted…read morewith the Georgia sunshine, and Spartint did just that! Great customer service, and an excellent product. We are super happy with the way our windows turned out! I'd definitely recommend them to my family and friends.

My antenna was accidentally removed from my car and Mr. Wayne and his crew fixed it back to…read moreperfection. Also my oil sensor pressure switch went out. They were able to order the part and replace it. We had a little mishap that mistakenly happened on their end and they were able to repair that as well with fairness. The most important part of my experience of being a client of A Plus Auto Repair is the integrity, professionalism, and kindness that Mr. Wayne displayed. I would recommend anyone to visit A Plus for their car repair.

Been dealing with a lot of mechanics on getting simple things done with me my car. Through this…read moreexperience I learned alot of mechanics lack integrity and when they see a woman they'll say anything they need to run up the chargers. This has caused more and more problems too occur with my car. I visited A+ auto today and this is where I'll be going from now on. They took everything I had to say into consideration, listened to me asked the proper questions needed and provided all the services I needed for the price we had already discussed. I want to say thank you to the establishment for having integrity and being honest with me. They also explained to me what was really wrong with my car, witch I'll be back in the near future to handle. Since I left my car has been running smoother, actually feels like normal again!

great company that will work with you they made my car look like a deer Never hit it so thankful…read moreAnd lovely price

Got into an accident and someone referred me here to have my car repaired.Had it towed overnight to…read morethe facility.They handled everything for me after that and i got my car fixed and looked brand new again.I would be going back in the future.Great customer service.

Red (the owner) is an awesome guy! He looked at my husband's truck with his diagnostic reader and…read moretold him exactly what was wrong....the first one in 8 years to hit the nail on the head! Full of knowledge. We appreciate your knowledge Red and wish you all the best!

I really feel taken advantage of. They charge on the high end, but their work is shoddy. One week…read morelater, my car is back in the shop (a different shop of course). Apparently, they did not secure a hose well enough, and when it came loose, my engine's intake was filled with anti-freeze. I noticed that one of the workstations in the garage had an open Budweiser sitting out. Maybe that's why they couldn't clamp a hose down right? Adding insult to injury, the mechanic was rude to me in every interaction. It felt like he resented me before he ever even met me. I was paying with a credit card, so I had to go through this poorly lit and grungy room. While in there, the mechanic kept making statements that ended with, "You know how females are." So if you're a woman, you may want to go somewhere else. It seems like they'll peg you as a sucker.

Throughout the entire process of repair I was kept informed about status and progress. Easy drop…read moreoff and pickup. The staff was helpful for all my needs. Dropped my wife's vehicle off as I picked my vehicle up. Couldn't ask for anything more. Will continue to use as my service provider. Have used Mundys for various projects.

I was involved in an incident on October 26, 2024…read more After a few attempts to use a preferred partner shop of Auto Owners, I was forced to select a shop of my own. I chose Mundy's Collision in Lawrenceville, GA. The initial "parking lot estimate" was done by their employee, Pam. This estimate was for replacement of the driver's quarter panel for $7,200. At this point, I submitted my vehicle for repairs under the premise that they would work with Auto Owners to indemnify me to my pre-accident condition. Shortly afterwards I received a call that repair of the quarter panel was possible instead of replacement and that a supplement payment of $3600 would be sent, in addition to the initial $1400 photo estimate from Auto Owners. I thought the supplement was excessive, but they already had my car and I had no other option but to proceed with this shop. I began to receive updates from the shop about the progress on my vehicle throughout the following weeks. It was there for a little over three weeks. I was given a call on 2/28 that the vehicle was ready at a total of $5018 that was due by me. I took an uber to the shop to pick it up because their employee, Dylan, assured me it had been calibrated and tested and was ready to go. I immediately noticed that it was obvious the vehicle had been in an accident and been repaired. You can see the paint doesn't match correctly and there is more metallic sparkle in the quarter and certainly not worthy of the $5,000 price tag. Michael came outside to deal with my feedback and became defensive when I expressed that I did not see the 55 hours put into the repair. I decided to move on from the situation and pay the balance due. Inside the office, Michael says "I don't why you are upset, it's not like this is out of your pocket". I was outraged and was expecting quality and accurate hours spent on the repair, regardless of who paid for it. As soon as I attempted to drive off, suddenly 2 brake lamp warning lights went off. This was after I was charged for over $650 for vehicle inspection. Dylan arranged an Uber for me to go back home for work, which I appreciated it. Coincidentally, the Uber driver said she had a similar experience of Mundy's inflating invoices. I returned to the shop before closing with my counterpart for support because I felt I was being bullied. Ivis (original service writer) came out to deal with me and admitted to manipulating the invoice so the car wouldn't be "totaled." At this point, a man came out and told us to come inside, who later said his name was Dustin (assuming manager). Ivis and Dustin stated they had "moved funds around" to get the insurance company to pay for the necessary work. Then they tried to justify their fraudulent activities by saying they saved my car from being totaled. In actuality all they did was fluff the invoice and did not even fix the car properly. Dustin was condescending towards me and repeatedly asked if I am in the body shop business. Finally he asked what he can do to make it right. I replied that I want a corrected line by line invoice of the work that was actually done, including the actual labor. There is no way this repair took 55 hours. I asked if the labor cost would be refunded and He said absolutely not. In the lobby, Dustin became more aggressive and was very close to my body, telling me take my keys and leave after asking me if I had "checked out." Mundy's Collison never provided me with an itemized list or had me sign off on their additional repairs for the supplement. The final invoice has so much work that was not necessary or even done. I can pinpoint each item. A search of Google reviews shows that this is a common practice with this shop. Countless tales of unnecessary repairs being written up and work not being done properly are there out there. On the following Monday, I was give a refund check of $318. Upon checking another revised, edited invoice, the service writer added details of the shop "discounting" their rates and adding the repaired brake lamp to make it look like they had lower their costs to fit the final bill of $5108.

Dane and team were top notch in all respects! I bought a car from out of state and they were…read moreprompt, reasonable, and a pleasure to work with when using for a pre-purchase inspection. Dane is a veteran to boot and coordinated with dealership flawlessly. Highly recommend.

Great people, would recommend. Customer service as well as service on the vehicle was 5/5 stars.read more