Throughout the entire process of repair I was kept informed about status and progress. Easy drop…read moreoff and pickup. The staff was helpful for all my needs. Dropped my wife's vehicle off as I picked my vehicle up. Couldn't ask for anything more. Will continue to use as my service provider. Have used Mundys for various projects.

I was involved in an incident on October 26, 2024…read more After a few attempts to use a preferred partner shop of Auto Owners, I was forced to select a shop of my own. I chose Mundy's Collision in Lawrenceville, GA. The initial "parking lot estimate" was done by their employee, Pam. This estimate was for replacement of the driver's quarter panel for $7,200. At this point, I submitted my vehicle for repairs under the premise that they would work with Auto Owners to indemnify me to my pre-accident condition. Shortly afterwards I received a call that repair of the quarter panel was possible instead of replacement and that a supplement payment of $3600 would be sent, in addition to the initial $1400 photo estimate from Auto Owners. I thought the supplement was excessive, but they already had my car and I had no other option but to proceed with this shop. I began to receive updates from the shop about the progress on my vehicle throughout the following weeks. It was there for a little over three weeks. I was given a call on 2/28 that the vehicle was ready at a total of $5018 that was due by me. I took an uber to the shop to pick it up because their employee, Dylan, assured me it had been calibrated and tested and was ready to go. I immediately noticed that it was obvious the vehicle had been in an accident and been repaired. You can see the paint doesn't match correctly and there is more metallic sparkle in the quarter and certainly not worthy of the $5,000 price tag. Michael came outside to deal with my feedback and became defensive when I expressed that I did not see the 55 hours put into the repair. I decided to move on from the situation and pay the balance due. Inside the office, Michael says "I don't why you are upset, it's not like this is out of your pocket". I was outraged and was expecting quality and accurate hours spent on the repair, regardless of who paid for it. As soon as I attempted to drive off, suddenly 2 brake lamp warning lights went off. This was after I was charged for over $650 for vehicle inspection. Dylan arranged an Uber for me to go back home for work, which I appreciated it. Coincidentally, the Uber driver said she had a similar experience of Mundy's inflating invoices. I returned to the shop before closing with my counterpart for support because I felt I was being bullied. Ivis (original service writer) came out to deal with me and admitted to manipulating the invoice so the car wouldn't be "totaled." At this point, a man came out and told us to come inside, who later said his name was Dustin (assuming manager). Ivis and Dustin stated they had "moved funds around" to get the insurance company to pay for the necessary work. Then they tried to justify their fraudulent activities by saying they saved my car from being totaled. In actuality all they did was fluff the invoice and did not even fix the car properly. Dustin was condescending towards me and repeatedly asked if I am in the body shop business. Finally he asked what he can do to make it right. I replied that I want a corrected line by line invoice of the work that was actually done, including the actual labor. There is no way this repair took 55 hours. I asked if the labor cost would be refunded and He said absolutely not. In the lobby, Dustin became more aggressive and was very close to my body, telling me take my keys and leave after asking me if I had "checked out." Mundy's Collison never provided me with an itemized list or had me sign off on their additional repairs for the supplement. The final invoice has so much work that was not necessary or even done. I can pinpoint each item. A search of Google reviews shows that this is a common practice with this shop. Countless tales of unnecessary repairs being written up and work not being done properly are there out there. On the following Monday, I was give a refund check of $318. Upon checking another revised, edited invoice, the service writer added details of the shop "discounting" their rates and adding the repaired brake lamp to make it look like they had lower their costs to fit the final bill of $5108.

I was hit from behind and did know who to go to. Insurance company sent to them. The staff were…read moreextra friendly. They kelp me posted with updates through text. They did a wonderful job. I am so pleased.

The front desk staff here isn't just unprofessional--he is actively hostile over the phone…read more From the moment my wife placed the call, he spoke to her with an aggressive, condescending tone that was completely out of line. He treated her with zero respect, talking down to her like she was an idiot for asking basic questions and making zero effort to hide his disdain. It was the kind of blatant disrespect that leaves you stunned--as if he's never been taught how to speak to another human being, let alone a woman. If you harbour that much contempt for women, you have no business answering the phones in a customer service role. When I took the phone to call out his disgraceful behaviour, his ego immediately took over. Instead of de-escalating or offering a shred of accountability, he threw a power trip, snapped, and hung up--refusing to do business with us altogether. Consider this a fair warning to anyone thinking of calling this shop: expect to be demeaned, talked down to, and ultimately hung up on the moment you stand up for yourself. Save your time and money, and take your business somewhere that actually values basic human respect.

They quote a price and then claim the work (parts and more labor cost more than thought originally)…read moremoved up final price 25%. Paint colors did not match because they used cheap generic spray in a can. They say they will return to finish and correct mistakes. Never showed. My very worst experience in many years with lots of cars from Boston to Northern California to Florida. After visiting dealer where car was purchased, service said they could not certify the car for resale because the work was so shoddy and the paint would need to be sanded and redone. For your own good, strongly recommend avoiding. The upfront teaser price winds up being very costly.

From the owner: I specialize in mobile auto body, all work done at your convenience, I also work with insurance…read moreclaims. Paint-less dent removal. Full paint jobs. Bumper scratches. Major collision and much more can all be done on the spot, I offer free estimates and I come to you! over 10 years of experience in a family owned business

The folks at Lee's Collision Center are great folks to work with. Its tough enuff to have to get…read morework done on a vehicle once its damaged but they make it as painless as possible. From the onset of working with the insurance company, to scheduling to communications they set a high bar for customer satisfaction. As a surprise bonus they even cleared up some scuff marks on parts of our vehicle that was not even part of the work order. This was extra impressive and worthy of being a 5-star company to work with.

I've have had two vehicles repairs by Lees. Their customer service is top notch but I expect…read morenothing less from a USAA approved repair shop. I have even sent my son to them for repairs. Can't get much better than this other than to not have a wreck in the first place.

What terrible treatment and lack of respect! I took my car to this shop, and this is how they…read moretreated me. I had to go pick up my car at 1:00 a.m. because the mechanic refused to work on it anymore--simply because I asked him if my car was secure. The service was abysmal; I do not recommend this place at all.

Bryon was excellent to work with. made my car look brand new…read more!

They have good reviews but they are also booked out. I called to see if they could fix a few small…read moreitems. I was going to get a price on a full paint job while it was their for the small repairs but they are booked out for at least 2-week. Business is good but if you don't mind waiting weeks to get the job looked at then they seem to go good work by the look of the review.

Harbin's is now Wren's Collision Snellville but most of the original people are still there. Anyway…read moreour car was keyed and it was offensive so we needed it repaired as soon as possible. They normally schedule 6 weeks out but we really needed the car fixed sooner. After some discussion they we able to work it in and they did excellent work in just a few days. I highly recommend them.

Due to Covid it was hard to get parts. I waited for Rocky to get them in because I knew he would do…read moreall of the work to perfection. I just got my car back, it looks amazing. I am so glad I waited! I would highly recommend Allens Custom Paint and Collision.

Got into an accident almost a year ago. I work for an insurance agency and we recommend Allen's if…read morea client asks for a local place for repairs. I went there and one other place for quotes and Allen's was half. He did great work and had it done on time. I noticed today that the fender he replaced looks slightly out of line so I called him up and he told me to come by after I got off work and he would wait for me to look at it. Great service!