Barry is the best insurance agent on the land. He replied to questions on my policy on Christmas…read moreDay; how many agents would do that? He's very kind, consumer oriented and he'll explain to you all the terms of your policies along with further options to reduce your premiums if possible . I work with many professionals, CPA, investment advisor, nurse practitioner, Primary MD By far he's the friendliest and most knowledgeable. His assistant Nicole is also very helpful. When you're looking for an insurance agent, call Barry, and as one of my patients said: Now you can go back to work,

Barry Hasson's Allstate office has been there through the most difficult times for me, my family…read moreand my real estate clients. Barry is always available to take my call and his office delivers a level of service I could never have imagined! Barry has been my go to insurer for the past 20 years and I highly recoomend him!

Toni Caunter is an outstanding Allstate representative at this location in Ballard. Every time I…read morecorrespond with her it feels like I'm connecting with a friend. A real gem of a person who provides excellent service. It's because of her that I don't bother to shop around for other insurance providers simply in the hopes of maybe saving a bit of money. (Full disclosure: I already feel our policies are priced competitively.)

Was hoping for a local agent relationship... someone that looks out for me. A lack of proactive…read morecommunication and corporate rate hikes... more of the same stuff that I would get anywhere, or online. I called and expressed my feelings. Olson never returned my call, but he does send me a lot of junk mail. Go for a reputable company with the best rate... nothing special here. Just saved 10% by shopping my package.

I have been with Allstate for decades with agents in different cities and states. By far the Vogel…read moreteam, especially Joanna have provided exceptional customer service. I truly feel like I'm in good hands with them!

Very personalized and responsive. We've been with them for over two decades, and during this time…read morewe've sold and added cars, moved house and more. We've placed a few claims -- probably under the average amount, so we are good customers in some sense. Every single time we've reached out, we've found the service highly responsive, answering on the first couple of rings, ready when we needed it, and not intrusive or pushy when we didn't. Wish all service providers were like this -- very well done.

I've been with Mark and Allstate for many, many years and I couldn't be more satisfied. Being in…read morethe real estate industry, I'm very careful who I recommend for insurance. Time and time again, everyone I've recommended to Mark for their insurance needs have been very happy. He's a local business member who truly cares about his client's well-being as well as the local communities he serves.

I've worked with Mark for many years now, and have always valued his personable attitude and…read moreexpertise in finding the right coverage for me. If you would like an agent who is not here to oversell to you and provide the best recommendations, I recommend him!

Had an accident claim opened through our insurance. After some mixup with Allstate and the Service…read moreKing repair shop that they sent us to, Allstate never assigned "the order" to the location that we had the appointment with and that we're trying to drop off at. This was really frustrating as we don't have rental car insurance and we timed this months ahead so that it could be during a week when we were out of town on vacation. We were notified a couple days ago that the order wasn't assigned, by Service King, to which we emailed John to take care of and his office confirmed would be taken care of. We emailed last night to confirm and make sure that the order would get there since we had the appointment the next day and as of yesterday night, they say order will be there. I go to service King and they refuse to take my car because the order is still not there. I have been calling service King and John's office all morning trying to sort out the mixup. Neither side still has any clue what to do to correct the situation and get the order to the correct location. After securing childcare for the morning and dragging my sick self to the repair shop, I was forced to bring my damaged car back home. Super frustrating. Update: 10 days later from my initial post and haven't received a single update or call from the office. I called them this morning and told John was on another call and someone would need to call me back, but was told the office had been "working on the claim" last week and someone would get back to me before eod. They called me midday and said the repair shop had gotten the info so they should have called me. I call Service King Repair who tell me they just got the info they needed from Allstate and hour ago (!) and proceed to try and help me along. Obv the ball was dropped and they tried to scramble to fix the mess yet again. I do not recommend working with this office. Disorganized and dishonest. If you messed up, at least be up front and on top of making things right.

I can't say enough good things about John and his crew…read more I started with car insurance years ago because they were the cheapest of a few quotes I called, but omg was I lucky. I've had car/boat/landloard/renter/house insurance with John. He has gone above and beyond time and again. Besides always getting back to me with any questions lighting quick, here are a few instances. - I was planning on driving my boat across the country and had some documents to send back, but when I was going to leave Allstate was closed. I was able to call John and ON HIS DAY OFF he still was able to get me on a policy before I left. - When I had a pipe burst and water damage in my house, John went over all the math with me - how much my premiums would go up, the deductibles, everything and made it a very easy choice on whether to file a claim. In the past I've had people obfuscate this type of information but John made is super clear - Whenever I have a question he gets back to me. "My boat stranded me and I had to tow it back? Is this covered?" "Yes, send us the receipt" - He's recommended that I buy less insurance for things that don't matter. He never upsells me. He talks to me about the coverage I'm buying and what it means. Am I passionate about insurance now? I never thought I would be but maybe! Honestly, having an insurance agent and agency I trust has been a game changer.

Was with this Allstate branch for 20 plus years when they raised my automobile insurance rates…read morewithout explanation. Multiple emails and voice mails ignored. After I canceled my policy I received a condescending email from Robin. Lousy customer service and communication, happily with a better insurance company now.

We have worked with Paul for over a decade. Paul and his team have provided excellent service each…read moreand every time. Their expertise has been invaluable for the financial securities of myself and my entire family. I would highly recommend this company for all of your insurance needs.

Had a good overall interaction here, until it came time to cancel my policy (got a lower rate…read moreelsewhere, nothing against Allstate). Kevin stopped replying when I inquired about my cancellation being processed. Finally, after 4 consecutive emails with no reply, Kevin gave a short response stating the policy was canceled and asked "what are you looking for?" Bad service, unfortunate.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Seattle. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs. I'm committed to helping Seattle residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Seattle today.

Highly recommend! I've never actually spoken with Wally Green himself, but customer service…read morerepresentative Roan A. is top-notch -- my goto contact for all things related to my insurance policy. He's extremely responsive, professional, and knowledgeable. Especially given how little I know about insurance, Roan was extremely helpful and patient. If you're looking for some renter's insurance, seriously consider the Green team; with Roan, you've got a professional you can rely on!

I have been an Allstate customer for almost 20 years and the majority of this time Wally Green has…read morebeen my agent. The level of customer service he and his office provide is stellar. Over the years, I have spoken with Wally many times to make changes to my existing policies. He is friendly, knowledgeable, responsive and very personable. I have also spoken with others in his office and have consistently received great customer service. If you are looking for an agent for your insurance needs, I highly recommend Wally Green.

Over 3 years, Trucordia/Secord has provided outstanding, reliable service - they truly work for…read moretheir clients, with helpful claims advice, and finding an outstanding alternative to the "big name" insurance companies that treated us very shabbily. You can trust them to work for you in finding the best insurance solutions for your particular requirements.

This is a very horrible insurance agency!!! Miranda Day does not return phone call or email. Once…read moreyou buy the insurance policy from her, she will not return your calls or emails. Unfortunately, she is the only person selling new policies in this company. Basically, she just wants your money, then ditch you afterwards. This company is really really bad. Worst customer service that I have ever experienced from any insurance agencies that I have ever dealt with.

I've been disappointed with this company. They are slow to respond to calls or email, but quick to…read morethreaten policy cancellation even BEFORE your payment is due. I literally got a threatening letter Every month, and I was late only one month. My new company corrected errors on our policy that Stenmoe agency never corrected and is helpful whenever I call. Bonus, they haven't sent even one threatening letter.

I was a customer for a year with the Stenmoe Agency, had automatic payments so always paid on time,…read moreand I've had no accidents or tickets since 2016. I have never not been without insurance on my vehicle. When they sent me a renewal of policy my rate was much higher than my previous policy. When I called to inquire about why I spoke with Brett Stenmoe who informed me I was not eligible for a preferred policy because I had not had insurance for a full 36 months. When I attempted to explain to him that my vehicle had never been uninsured he blew me off and told me to call Progressive. I was a little blown away. Obviously they don't want customers and good drivers. I would not recommend.