I have had Ron out to my house on 2 occasions. A year ago for my 2 years new dishwasher and this…read moreweek for my 3 years new washing machine. Both times he was quick to find the problem, explain and make the repair. With the dishwasher he was honest right up front and said repairs would be very costly and was talked thru what was the best solution. He didn't try and convince me to make repairs and waste money. Very honest and good at what he does. Will call them every time! I hope not to talk to them any time soon though!

After two weeks the ordered part was finally installed to fix our dryer. The fix worked; however,…read morewhen I questioned the final itemized accounting of the bill, I was ignored. There was a total of $107.58 unaccounted for on the bill. If this was the service fee, then it should be noted. I have waited for a response from Cardinal Appliance Service, but have not received one. I will not use this company in the future.

My fridge door straight up fell off and Aaron's could come the fastest. Doug was super friendly but…read morehe had to call me twice because he couldn't find my house. Maybe I dreamed that Google Maps was a thing. He came up to my door without a mask but put on the one I offered (with his nose uncovered - I should have said something but I didn't). He seemed to be breathing pretty heavily and his hands were shaking. He was not able to fix the door on his own. I had to help him. It sounds like a door falling off is not a common refrigerator problem but still. He did not have and did not think he could the screw needed to fix my door. So he told me to take a wire coat hanger to twist into the hole to hold the door in place. Luckily I had one. He twisted the wire and cut it off and told me if it needed tightening further I could do it myself. He left the bottom cover off and a pile of dirt on my kitchen floor. It never came up the 3 or 4 times I spoke with Doug on the phone, but he only takes cash or check so I had to go out to the ATM to pay the $55 service fee. I paid and tipped him $5 for coming out so quick. Like I said he came out quick and that's primarily what you need when your fridge door falls off. But I probably wouldn't call again if I didn't absolutely need to.

From the owner: Aaron's Appliance Repair provides Major Household Appliance Repair, Washer & Dryer Repair,…read moreRefrigerator Repair Service and Stove/Oven Repair Service to the Grand Rapids, MI area.

Our dryer was leaking gas which set off our carbon monoxide detector in the middle of the night. It…read morewas a very scary situation to say the least! West End managed to fit us in the next day, and the tech they sent out was probably the friendliest worker we've ever had in our house. He was extremely punctual, knowledgeable, efficient, and happened to be a great conversationalist as well! The price was right for the speed and quality of his work, and was very straightforward in how it was broken down (basically a flat $99 service call fee + parts/labor) with no hidden fees or adjustments made after-the-fact. We'll definitely be calling West End for any appliance issues in the future!

Called and recording said they were booked out 2 weeks. Emailed them and asked for an appointment,…read moregot a call back and was told they just had a cancellation and could be at my home in about an hour. Scott came, took care of the problem at a very fair price. I'm so impressed with this company. Scott and Joe are great.

I had a problem with my refrigerator, and I contacted Allen's Appliance Repair to see if they could…read moredo anything to help. They responded so quickly to my request and gave me sound advice. Unfortunately they were too far away to service my fridge, but they told me what most likely was the issue, and they answered my questions on the phone promptly. I appreciate companies that don't try to nickel and dime you for a service call when they know it can't be fixed before they even get there. Thanks for being an honest company.

Amazing service, he came when he said he would, great communication throughout the day, he was…read moreahead of schedule and asked if he could come a little bit early. Fully explained the repair he did, and the price was very fair.

This company does not stand by their work, had an ice machine repaired it worked for about 2 hours…read moreand I had to have a new company in and fix it the right way. Now they're expecting a payment of $573.19!

From the owner: Specializing in: - Major Appliance Refinishing & Repair…read more- Mechanical Contractors - Restaurant Equipment-Repair & Service - Refrigerators & Freezers-Repair & Service - Heating Equipment & Systems-Repairing - Refrigeration Equipment-Commercial & Industrial - Air Conditioning Contractors & Systems - Heating Contractors & Specialties

Alex is very efficient and knows exact what needs to be done, installed my washing machine…read morebeautifully!

My dryer stopped working and was 18 years old so was on fence about repairing or replacing. Dryer…read moreworked when I held the start button in so was hoping was a minor fix. I called Dadd's and told him age of the dryer and he strongly encouraged a repair. He said it could be as low as $130 for a minor repair or $200 at most. He said it was $90 for diagnostic and no charge for travel. He came out 2 days later and was 3 hours into his arrival window. After no more than 5 minutes he said I had a busted belt and I was happy thinking I'd be on the low end of his service charge. He didn't say anything further and took dryer apart to replace it. After a couple of belts he did find one that fit and installed it and then announced my bill was $200. I was a little surprised cuz the work he did couldn't have taken more than 15 minutes and he'd told me on the phone he billed for labor by the quarter hour and didn't know why this small job wouldn't qualify for the $130 price he quoted me on the phone for something that took about 15 minutes! I let him know I wasn't thrilled and he started quoting other places that were allegedly much higher for just a service call instead of explaining his pricing. He never even offered me an itemized bill either showing exactly how he justified that price either! In retrospect I should have demanded one. I thought all professionals would do that for repairs! He didn't even offer a receipt either although I did pay with a check. I thought he was a little unscrupulous quoting me $70 cheaper on the phone than what he charged when the work was done--especially when I would have been hesitant to put $200 dollars more into that old of a dryer--and he was aware of the age of my dryer! I also looked up the serial # of my belt and it was only $10 on Amazon--so if was $90 for diagnostic and $10 for belt he charged me $100 for 15 minutes of work! I would not recommend this company.

This service took about 10 minutes and the total premium was $280. You do the math also a piece of…read morethe front had popped off and they said if they find it to be my fault they're gonna have to charge me a service call to put it back on. Overpriced.

If I could give 0 stars I would. Horrible communication not only with me but also within their…read morebuisness. Took twice as long to fix than I was promised. Got it back to my house after they "fixed" it and checked all the seals, 2nd cycle the machine leaked and it filled my kitchen with water. They charged me AGAIN to come out and look at the machine they just serviced, and found "nothing wrong". All around a HORRIBLE EXPERIENCE! DO NOT USE THIS BUISNESS!