Poor communication. Does not return calls or texts unless I continue calling numerous times. They…read moretold me to deal with the insurance company for the part that Kevin thought was needed. His office lady said I could get it faster if I ordered it. My complaints were numerous but Kevin could not fix my range. My insurance company gave me another appliance repair company. I only had to call them once. They knew immediately what was wrong, ordered the Part themselves and fixed my range. For the first time... my new range is quiet. Kevin called me upset that my warranty had run out. He knew I had the extended insurance. I'm very unhappy with Kevin's appliance repair. I cannot recommend this repair company.

Fantastic service and very fair pricing I used Kevin's…read moreAppliance Service when my washer wouldn't drain. It was 9 months past the warranty. Kevin's showed up quickly and diagnosed a bad board. When they installed the new board, it turned out that both boards were bad. They did the complete repair and stuck to their original quote. I was SO grateful and impressed. They were referred to me by Decker & Sons and I couldn't be more pleased.

Had a problem with my dishwasher. He was the only.one that figured it out. The quality of workers…read moreamazing! So much experience very worth the money!

I would recommend you DON'T use Lakeshore Appliance repair. I called them to do a repair on my…read moreelectric range , which he diagnosed correctly what was wrong. He ordered a part which came in incorrect and ordered another and when they were incorrect he said I give up and left. He had already collected $135 for the job which I never got back. Called Bekins and they came in fixed it, with the right part right away.

Used Bo several times for all our appliances. Very friendly and knows his stuff. Worked on our…read morestove, refrigerator, microwave and dishwasher. We have recommended him several times to friends and they were all pleased with Big Lakes service. Will continue to have them be our go to appliance repair service. Manufacturers make these appliances to only last a short time so having a trusted service company is a need today with the rising cost of ALL appliances.

Bo misdiagnosed our dishwasher which resulted in a flooding in our kitchen. We have called/emailed…read moreand he will not respond. Another technician that he sent confirmed that Bo made a mistake. Not a trushworthy business, they do not stand behind their work. I would strongly recommend using someone else - if something goes wrong, I wouldn't not expect them to cooperate.

WOW! where do I start. First of all their service call was only around a $100 as opposed to $180…read moreof other places. Tom came out and fixed my fridge that was not getting cold and fixed (2) door handles and one handle on my stove. Tom was Fast, extremely friendly and very efficient. It was only $217 out the door. I am one very happy customer With a very cold refrigerator!

This service took about 10 minutes and the total premium was $280. You do the math also a piece of…read morethe front had popped off and they said if they find it to be my fault they're gonna have to charge me a service call to put it back on. Overpriced.

- Extremely Disappointed…read more I rarely write reviews, but this experience deserves one. I was told my appliance would be repaired within a specific timeline, but a week passed with no update. I had to call them myself, only to be met with rudeness from the owner. Completely unprofessional and disrespectful. If you value your time, money, and sanity--go elsewhere.

I've used them multiple times for service calls to rental properties. The tech has always been…read morefriendly and they're good about communicating when they're on the way. They seem to have a "fix if possible" mindset and can get you used parts cheaper if you ask!

Very stand-up customer service. Dependable and quite great with their work. They were super neat…read moreand detailed with explaining what needed to be done to my washiing machine. Will definitely call back on my next service.

I called this company a few years ago when I needed a replacement belt for my maytag washing…read moremachine that was about 25 years old. The guy came out, looked at the machine and told me that I needed to get a new one. He then proceeded to charge me 80 bucks for a house call, which I put on my card so as to have a record. I then called a different company who replaced the belt for 30 dollars. This happened several years back and I still have the machine which works great now that the belt was replaced. I keep this company's magnetic business card on my fridge underneath a big red circle with a line through it so my family knows to never call this place again.

I had the most amazing experience today with Scott from AJ's Appliance Repair! He was on time, very…read moreinformative, knowledgeable, and gave me key insight on the new refrigerator that I purchased a year ago. He gave me recommendations of what I needed to do to fix the problem and showed me what filter I need to order! He reminded me of the repairmen from the 60's and 70's who really care for their customers and value the field their in.

Not quite the experience I expected. I try to support local businesses, but my call to AJS for a…read moredryer repair estimate was disappointing. After a quick 20 minute look, the technician concluded, "Yeah, you need a new motor..." As an engineer, I found the assessment incomplete; there was no access to the motor, no terminal isolation, no resistance checks on the windings, and no inspection of the blower wheel. I mentioned I was getting the E65 error code, which manufacturer documentation links to a high limit thermostat trip, yet there was no check for restricted airflow, clogged venting, a faulty heating element, or a blown thermal fuse. Just a blanket statement that the motor needed replacement. Providing additional information to the techs is just irrelevant, I guess. I hired a professional because I don't have time to do the diagnostics myself. After paying $110 for the visit, I was quoted nearly $1,000 to replace the motor--and contrary to what their website states, the $110 was not applied toward a possible repair. Very disappointing.

I've had Midwest do work for me for years on many different pieces of equipment and couldn't be…read moremore satisfied. After reading Mike J. review I had to put in my own. They have always been straight forward, honest, and charged a fair price. Their ability to fix items that seem to be unfixable is amazing. I think there must be another side to the Mike J story.

After charging me 1000 dollars to rebuild a hobart mixer less than a year and a half ago my speed…read moreone stopped working. they sent a service tech out that took a look at the machine which ran in speed two and three just fine and fully operational. The tech said he couldn't fix it so he took it back to the shop where the "PRO" could look at it. I was told it would be 2300 to fix the machine. I told them to just return my machine and the equipment they took with it (that they shouldn't have taken) and I would just use the machine for other things and use my back up machine for our bread dough. The service tech then said it will cost a lot more money to get it back to working order like it was because they took it apart and went on to say it needed a bunch of work to get it back to that level of operation (even though it went in to the shop in that condition?) Well a month later and I still don't have the machine or the equipment they took with it back and never a phone call or any contact explaining why. seems because I decided not to use their service and they can't fix it they think I will just go away. Not gonna happen Midwest. I want my mixer back in the condition I gave it to you in with my equipment you took. I paid you 307 dollars to take my machine and give me an estimate.. well I turned it down as another company I have been in contact with said they would rebuild the whole thing for 1400 dollars (well under your bid) This company is a sham and will screw you too. I have also spoken to a couple other business owners that will never use their service again because of some similar type situations. Bad service Midwest and your days will be numbered if you keep up this type of practice. Good thing Grand Rapids is a big city and lots of people to screw. Word will get out soon though