Called and no one answered, phone disconnected so I assume they are outta business…read more I tried to call and ask about some used parts. Maybe I'll drive by , but you'd think if you're running a "business" you'd have some of those issues fixed. IMO.

I had the opportunity to meet the owners and have to say they are the most informed, honest, and…read morefriendly dealer in town! They are transparent about pricing, and will shoot you straight when it comes to getting you what you want. Make sure you go in person before making a rushed decision elsewhere.

took my bike there yesterda. it's a 2019 Yamaha R6 to get the 12K service and they had the bike…read morefor only 3 hours but char me for 4 hours of labor at $120 an hour. to say everything is good but stripped my gas tank bolt, didn't check any fluids at all my coolant was bone dry, brake fuild was bled but not refilled. there was a nail in my tire when it left their shop. I would not take anything there for them to touch.

I needed some chrome parts refinished and Eric pointed me in the right direction. Henry was very…read morehelpful with getting hardware for my highway pegs. I have had service on several machines done and always leave feeling confident of the work and feel like I get a nice price. These folks are honest and know their business.

Jim's is fantastic. Great selection of schtuff and they are super helpful and friendly! Definitely…read more5 stars from me! - Seth Sutton, Waco, TX

Quality bikes at unbeatable prices! Milton is a great guy who will work with you 1 on 1 unlike…read morethose big stores who are only worried about the sale. New inventory arrives just about every week and he has a great selection of bikes priced for just about everyone's budget.

The worst customer service and lack of professionalism. My equipment was there for 50 days and they…read morehad not even looked at it. I called four different times to get an update and they kept telling it hasn't been looked at yet. Even though I was told it would be ready in two weeks. If I could give them zero stats I definitely would. Stay away from this spot.

I gave them a chance, 60+ days to respond -- NOTHING, so now:…read more March 8, 2024 Brian Schroeder, President Waco Motorsports Dear Brian, First, I want to thank you for your helping me with a new Avon front tire for my Yamaha FJR 1300. I appreciated that. I also was grateful for you telling me (when I asked) that it would be about $70 to install the tire and that I would come back in a couple of days to do that. Well, I came back just a few days ago and made an appointment with Austin. I mentioned what you had said about the install price. He said they would let me know when it was done. It was finished in about 55 minutes. I killed some time in your firearms department and bought something. When he told me it was ready he presented the bill of about $210. Of course, I kinda flipped out. It was right at TRIPLE what you told me it would be. I told Austin this, and his response was that they billed on the "Book Rate" no matter how long it took. Book rate was 1.5 hours. So, I told him it was unethical to charge a customer for time you did not work on the bike. We haggled and he brought it down to about $175-178 if I remember correctly. Keep in mind NO other work was done on the bike. This was the charge ONLY for installing the tire. While I disagreed vehemently with him, and told him you said it was about $70, I went ahead and paid the bill. He also gave me a price on the rear tire: $384 for the Avon, and 2.2 hours for install, which at $120/hr. works out to $264, for a total, not including tax, of $648. The next day I had occasion to go to Axtel..., which was also a motorcycle shop. I got a quote there for an Avon tire in my size (185/50ZR17) installed and the TOTAL was $261.61 (installation was a flat $90). Well, as you can imagine, I took a DEEP breath and said, "OK, I'll be back to get that tire put on" (I did not have my bike at the time). So, at this place I can get the same tire installed for less than the labor to install at your store. And, in reality out the door for 38.5% of what your store would have charged me. That is astounding. I don't know if Austin is doing what he is told to do, but it seems as though it is different from what you told me by a far stretch. Not good business. I just wanted to share this with you. What you do is your choice. Again, it was a pleasure meeting you. Kindest regards, Dave Keyston

Guys we're very friendly, they did a good job on our new bike and we are happy with the service,…read morewe'll be bringing our bikes here from now on to get maintained, thank you guys for the good work

BEWARE they are overpriced and tell people they don't have room to get you a better deal. Here is a…read morelink to their invoice for the Kawasaki units... https://seedealercost.com/power-sports/browse/category/Side%20by%20SidesfslashUtilities Below is what they quoted us... that's a 7286.00 profit PLUS they get a manufacture rebate and when you finance they get points from that as well. so if your interest rate is 9% they may make 1 to 2 percent off that as well. Compare prices with this company and see what I am telling you!!!! https://www.uvcpowersports.com/

Haven't ridden a motorcycle in a long, long time. The folks at Mitchell's Trikes really got me…read morehooked up with a good bike. This is a family owned business. They treat you just like that, family! I could not be happier with my purchase. They have all sorts of bikes, trikes, atv's and even some auto's. Don't pass them up if your looking for a good ride. It's worth calling or stopping in to see what they have. They also have a business in Kyle, Tx. http://www.mitchellfamilymotorsports.com/trikes-for-sale-in-texas/