Scheduled a test ride with a 2025 Street Glide base chrome vivid black. Dealer was asking over $29k for it before tax, title and license. This motorcycle MSRP is $27,749, WTF? This dealership offered $14k for my clean custom paint with GPS and ABS 2019 Street Glide with a HD Stage II and around 3,900 miles which retails for around $15-20k. Will continue shopping elsewhere. read more

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Had a wonderful expense, Beardy and Chopper Dave were supper helpful and kind. Help my Husband with what he was trying to do. Just wonderful and great sales men. read more

Stopped by the other day to pickup shirt for a friend. Waited and waited for someone to check out. Finally saw the counter help but said she was busy and for me to walk over to parts counter. Totally ignored again. Laid my stuff down and walked out. Bottom line never going back again. read more

I like this shop. The staff is very helpful especially BIG PAUL . They have a large selection of everything you may need. They are involved in supporting many local causes and are easy to work with. I will be buying my next bike here. read more

Beautiful place. Great selection of bikes. Service department fit me in quickly to put a part on my bike while traveling through read more

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Wow what a amazing Harley dealership very inviting when you walk in friendly atmosphere and. staff are very helpful. Pam is amazing . Lots of different merchandise to choose from . read more

Harley-Davidson of Waco - Part of show floor - Motorcycle Dealers Near Me - Waco, Texas

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Excellent dealership. Clean, friendly and a large selection of bikes and swag. Autumn was very helpful and the selection of shirts is mind boggling. Worth the stop, right of I35, easy off and easy on. read more

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Looking at a 2021 used Harley and was told I could not use my credit union to finance the bike. I was told I could only use the Harley finance at 12 percent. They said I could could refinance later. Needless to say I will be going somewhere else. read more

Parts people are idiots that don't know anything unless it's on a picture, and sales people don't listen and will only try to push what the boss says. If you're in a club, stay away. read more

Friendly staff in every department. Stopped by to get a poker chip for a family member's collection and got a tour of the place and a free bottle of water. They have free events there for everyone to enjoy. Recommend you check it out. read more

Deceitful and dishonest. Had a done deal on a trike said we'd be there before noon today to pick it up... as we were in route we got a call that someone else came in and put a deposit on it... we were never asked for a deposit on the phone. Was told we had a deal and agreed to pick it up before noon. Will never do business here again. read more

I didn't have any solid plans to purchase a Harley when I went to visit their store. But after talking with one of the salesmen he showed me a bike that was hard to pass up. They gave me a great deal for my trade in. With the assistance of the GM we got a amazing deal for a 2017 Road King and an unheard of finance rate. I couldn't be more happy! They really do make sure you are taking care of. If your in the market for a Harley, this is the place to go! They have a great selection of bikes compared to were I live. read more

Rude, invasive staff who need to seriously learn some manners and respect. Go anywhere else instead of this place where you'll be treated like less than a human. They run with assumptions and are full of themselves. read more

Purchased my Road Glide Ultra back in 2016. Sold me the Service Package agreement which I think is invaluable if you get out to ride your bike across the country. Took my bike in for all scheduled services and everything seem to go well. When my service agreement ended I tried to take the oil filter off and found that it was over-tightened a lot! I was pissed. So I took my bike to a local professional mechanic that pointed out many things wrong with my bike such as loose bolts on various parts of the bike, loose exhaust mounting bolts, unsecured wiring in the fairing, and the list goes on...you get the point...I thought my bike was getting a professional mechanic at Waco Harley Davidson, but I guess I was wrong. If you are going to do everything you can to save a buck by cutting corners under a service agreement, that just shows your customer support how much you really care about your customers. I WILL NEVER SET FOOT IN ADAM SMITH WACO HARLEY DAVIDSON AGAIN. read more

Today I purchased my 2nd Harley from HD of Waco and I received exceptional service from Victoria in financing , Eddie in sales, and Jason in parts and service both times. They greeted me as soon as I arrived and were very helpful in helping me find what I was looking for. They were extremely knowledgeable and went above and beyond to help me get the best trade in and deal. I would highly highly recommend our local dealership and friendly staff and there's no need to travel out of town to try and find a better deal because they work with other dealerships to find exactly what I wanted and get the best deal possible. They have my business for life! read more

Bought two bikes here in the past two years... Excellent sales and service. Thanks Joe, Matt Morgan and Luke! read more

I took the motorcycle driving school as well as brought my first bike, 2016 HD FLS-103 soft tail Slim about a month ago. The staff makes you family. They inaugurate you tantalizing into the Harley Davidson experience! read more

Harley-Davidson of Waco - Motorcycle Dealers Near Me - Waco, Texas

I am still in awe over the customer service received from A.K. and Luke. A.K. did everything in his power to make me a new and more than satisfied customer. I felt the entire transaction was honest and he delivered on everything he said. My husband's birthday was on October 5th, and I wanted to surprise him with a 2017 HD Road Glide Special. We made the more-than-fair deal on the 5th, and A.K. made sure it was delivered to San Angelo, Texas the very same day so that it would be the perfect gift! & It was!! Luke delivered it and he was awesome too! They were consistently kind and more than helpful. A.K. and Luke went above and beyond from the moment I spoke to them and even after the deal was signed. HD Waco has one heck of a team! I cannot thank you all enough!! I will never do business with anyone else. Yall will be worth the drive! (: Side note- I see some rated this place low because they had credit issues... It's not the dealer's fault, if a finance company won't approve you because YOU have a poor credit history, their hands are tied. read more

Dropped in while in town to get a challenge coin. Ended up talking with Brett and he showed us a number of bikes. While I didn't buy a bike today, I appreciated him taking the time to answer questions and showing me a few bikes that would be a good fit. Great customer service!! read more

My husband took his Ultra Classic to get a turn signal fixed. He started talking to the service rep about getting a new cam. Long story short, they couldn't get the cam after a month, but in the shop tore the bike down in the meantime. He told them he was not waiting any longer and to give him the bike back. He was told he'd have to pay them $1600 for tearing it down and putting it back together! Also, they "found" things that needed to be replaced. We will never set foot in this business again. They are shameful. Terrible store. read more

I have never had such a bad treatment at a Harley shop as the one I had at the Waco Dealership . They are not people that can be trusted say one thing and don't do much but charge you up the yingyang for a service they never did. It was one excuse after another never called and keep you the customer in the loop all they want is your money. I will never go back , I live in Waco and will go to Dallas or other shop but never go there again . In my opinion they are ass------,and worse than a cheap Car salesperson. read more

This Harley Dealership is now owned by Adam Smith. Just bought a used 2013 Street Glide and could not be happier. The purchase was a breeze and they were not pushy. I definitely recommend this dealership to anyone looking to purchase a new or used Harley. Thanks to Ben, Luke, James, Brandy, and TJ in service. read more

Great store! Caz went out of his way to show us around and to visit with us! Great place to hang out and get your t-shirts!

ADAM SMITH'S HARLEY DAVIDSON OF WACO GOES ABOVE AND BEYOND! My husband and I are from New Smyrna Beach Florida traveling on our 7000 mile ride. We were on our way home traveling through Texas when our motorcycle broke down in Lampasas Texas. We called every local towing company including our Progressive Insurance attempting to get a tow truck or any kind of assistance. We called the local Harley Dealer Harker Heights Harley Davidson for help. After advising we were stranded for 3 hours now and were not from the area they just advised they would not be able to help nor would their other owned dealership be able to help due to having no trailers to tow our vehicle. Both Dealerships? Both not having tow vehicles available for emergency assistance? Really! They told us to call our insurance company. What ever happened to the Harley brotherhood? Thanks for nothing Harker Heights Harley!! Looking on the map 1 and 1/2 hours away was Waco Texas. We called Adam Smith's Harley-Davidson of Waco Texas and asked for the service department. After explaining our dilemma the service department quickly said hold on. Within minutes they reassured us help was on the way. They did not even hesitate they had a tow vehicle on the way to our rescue! Sure enough 1 !/2 hours later Waco Harley met us on the side of the road hooked up our motorcycle and headed back to the dealership with both of us another 1 1/2 hours. We arrived in Waco they offered to take us to grab a bite gave us water and referred us to a local hotel. Prayers answered! The very next morning they had our cycle on a lift and spoke with us explaining and showing us what needed to be repaired. They immediately ordered the parts so we would have a limited waiting period. Top it all we were offered a loaner motorcycle to get us through the wait while the repair was in progress. They called us with every update and even referred us to some of the local sights. Thank you Adam Smith's Harley Davidson of Waco Texas for going above and beyond your scope of duty. We can not thank you enough for the positive and professional help from your staff at Adam Smith's Harley-Davidson of Waco Texas!! Thanks to management, Mike in service, Garrett, JT our mechanic and all who made our experience a positive one. read more

My wife and I just traded in our 2010 Ultra Limited for a 2018 Ultra Limited. We just moved from Oregon to Texas and was not familiar with the local H.D. I was having some mechanical problem diagnosis done on my older bike and took a test ride on a new 2019...Well you know where that goes. Long story short, it was hard to let my old bike go and through the process I was interested in determining the ethics, honesty, and professionalism of Waco H.D. before buying there. After all once I bought I would be dealing with them for years. Any business does not survive without making a profit. Sales of course worked that as I did on my side. Through this process I was impressed with Ryan and Mike Green. Mike was particularly refreshing to work with. On the service side, Joe, the manager , was knowledgeable, friendly and patient. TJ was efficient and friendly, both very professional attitude. Bryte (forgive me if I got this name wrong) was a joy to work with in the document closing. In the end I got a good deal, and H.D. got rid of one the the remaining 2018 and made some profit. Special kudos to Mike Green for his patience and honesty. Joe, thanks for explaining and diagnosing the problem. From sales, to parts, to service; all were very friendly I highly recommend Waco H.D. to anyone. read more

Bought my first motorcycle from Gary at Harley Davidson of Waco and I can not think of a way it could of gone better. They were fair and answered all of the questions I have had. I bought a used bike and my oil light came on about two weeks after I left and they apologized and fixed it right away. I did not have to wait and from the beginning never intended on making me pay a dime for it. If you want a Harley this is the place to go. read more