The service was excellent. Our pool had been looking like a swamp. It's now pristine.read more

Great management and great crew…read more Had a pool pump stop working, and my normal pool guy immediately blamed a failed motor in the pump, despite it only being 2 years old and gave me a large quote to replace. I called Pelican for a second opinion and rather than just push new hardware, they did their due diligence to pinpoint the problem.They figured out that not enough power was being supplied to the pool panel and it ended being a bad breaker that was supplying too little voltage for the pump to operate. One new breaker later and I am back up and running. Thanks Pelican for being good people and not just pushing products.

I had Aqua Harmony Drain and Acid Wash my pool today (April 10, 2026). We have a PebbleTec finish…read morewith blue and green pebbles. After a few years, the pebble colors tend to fade out due to hard water deposits. After the Acid Wash I could see the pebbles looking colorful and shiny again. Aqua Harmony was great from the initial call to schedule, and workmen were right on time (for draining yesterday) and the acid cleaning today. The technician that did the cleaning today was Zack. He is a very polite individual and consciences about his work. He made sure I was happy with everything before he packed up his equipment. Then I called Joe in the office to inquire about how I am supposed to pay. Joe was very helpful during the initial call to get the work scheduled. And he was very helpful today, and asked me more than a couple of times if I was happy with all of the work. They truly want to do a good job and want to make sure the customers are happy. The next time I need to acid wash, or need any equipment repairs, I won't hesitate to call them for help. I am very happy with their work and with the quality of their employees. And I would gladly recommend them to any family and friends that need any work done on their pool.

We switched to Aqua Harmony Pools a few months ago, and we are so happy with them! They are polite…read moreand punctual, and our pool has truly never looked better!

Fantastic service! Prompt responses, very fast and efficient. Highly recommended!…read more Needed to have my salt cell cleaned, and they did a great job.

A SAFE POOL ( pool fencing company) punctured a hole in one of our pool pipes when doing the…read moreinstall and of course took zero accountability even though we caught it on camera, That's where Only One Pool came into play! Only one pools Communication and price were great! The man who came out to fix our leaking pool pipe was on time, polite, helpful, and overall pleasant to interact with which is RARE. I would highly recommend this company.

Sophisticated and technically competent…read more Normally you don't call your pool guy Charlie sophisticated unless you're a fluffer, but I'm not fluffing, nor am I lying. Sophisticated pool service Let's bullet point my PhD thesis so that an ADD sorority girl at ASU galleria in a summer NAU internship can fathom 5 layers of pool service sophistication -1- detail minded I need the ppm free chlorine I need to swim STD free Thur/ Fri / Sat I need my dirty ass hot tub germ free by Monday Water chemistry is a science and clean sparkling H2O takes detail mindedness Haoly Poolzzzzz -2- easy to forecast Like all PV residents from Chicago, my backup plan has a backup plan. My plan is to use Haoly Poolzzz Why Reliable -3- sophisticated in detailed service reports While I won't mention octogenarian up a requirement to FedEx me water quality reports, I do read the detailed service reports I can confirm that my chemical engineering UIUC makes me judge Hot Tub Water like a az Diamondbacks GM who used to be a cross Checker Instead of cross checking Tim Tawa's Light Tower Power, I judge hot tub water or and pool water detailed service reports -4- No you cannot eat Carls Junior in my hot tub -5- Ladies Bathing suit and a soap shower with hot soapy water are a requirement It's not a strip and skinny dip situation I have a once per week pool service not a 5x per day And ladies, no glass beer bottles. Shotgun the beer Sophisticated

How do you spell "Amazing"? H-A-O-L-Y Pools!…read more From the jump, Haoly Pools blew me away. Let's talk communication: splendid. Everything was explained, and the plan was laid out with zero confusion. I knew exactly what to expect and when. Then came the price--hands down, the best quote I received anywhere. But here's the real kicker: when you deal with Haoly Pools, you're treated like family right out of the gate. The response time? Lightning fast. And all of this happened before they even touched my pool. These guys go above and beyond to give you the best pool service experience ever. My pool is now crystal clean, the maintenance is cost-efficient, and the service is worth every penny. I have a blow-up above-ground pool and spa, but they treated me, my pool, and my time like I had an Olympic pool and a luxury master spa. If you're looking to keep your above-ground pool and hot tub in top shape for years to come, get with Kole and Charles at Haoly Pools! PS: This company reminded me what real, good customer service looks like, and I feel proud to be part of the Haoly family

I've been coming to B&B Pools for years and its the only place I'll buy pool supplies…read more The staff here are very knowledgeable and I trust their advice and the products. You can get your water tested here, and the service pool cleaner machines -- and only charge for parts, not labor! Its also a locally owned small business, so shopping here keeps more money in our community. Pro tip -- park behind the store!

**SCOTT TALLEY - BEWARE** I was recently given a…read morerecommendation from B&B Pools for our pool deck repair / surface. They provided Scott Talley. Scott came out to our house and reviewed the job and took all the measurements. We agreed to move forward and have him do the job. He showed up and began painting one of our pool boulders which wasn't even close to being what we originally had (he was using blood red). Shortly after he started doing that, he called me and informed me he was walking off the job, with no legitimate reason for doing so. Not sure how a contractor does something like this but now we are stuck with and incomplete job and a half-painted pool boulder. With that said, beware of Scott Talley and do business with him at your own risk. I have also alerted the B&B staff regarding referring this guy moving forward.

They are currently my pool cleaners and have been unable to complete a pump filter repair in the…read morelast 5 weeks. I reached out multiple times and was promised it would be repaired in the next few days but I am still without a pool to use. It also doesn't help that a pool cleaner has been coming out weekly just for chemicals (pump doesn't work) and they are still charging me. Please note that after the first repair, the pool was worse as the oring was left out. Since that time it has been nothing but trouble. Plenty of other pool services out there to go to and I would recommend you use them.

Horrible customer service. Non responsive. Chose to fire us as a client after damaging our pool…read more(5k+ damage to coping and tile) instead of working to remediate. Offered ~$100 in incentive to make good on thousands in damage. DO NOT HIRE

Did not honor appointment scheduled. Continued to push schedule with unsubstantiated excusesread more

My pool was ruined by Westmoreland pools. I paid $300 for acid washing and at least $300 to refill…read moreit and we were left with black streaks all over the sides and shallow end. It looked worse than before the acid wash. I was told it would need to be emptied and scrubbed. The owner of Ocean Wave spent hours scrubbing my pool and it all came out without draining it! He cleaned it up like it never happened. On top of that, my pool has never ever looked better or more blue since we've owned our home! He even figured out how to run our waterfall every day! My pool has never looked better! We could not be happier! In a world where no one takes pride in their work, this company is a real gem! Hire them! Thank you!