We have had RNR pool pros taking care of our pool for some time... they have dealt with about every…read moreissue! They catch the problem and communicate the solution and have it handled efficiently and professionally! Great pool company we have ever had! Our pool has never looked better!

We needed to drain our pool and wanted to take the opportunity to change our pool from a…read moretraditional chlorine pool to a salt water pool. Robert, George and team were excellent in providing us superior service, exceptional knowledge about pool services and made this transition easy and seamless. The also installed a new pool display that hooks up to our wifi and let's us control the levels, etc. They came out a few times to make sure we were set up and hooked up. Could not recommend RNR Service Solutions enough for any of your pool needs.

Happy customer here. After some research and identifying my…read moreissue. I reached out to a few companies for a quote to replace the shaft seal on my pool pump. James replied in a timely manner and gave me a price that seemed fair for the work and was still very competitive compared to others that wanted to rob me for a 30-45 min job and some minor parts. Jason the technician gave me a heads up he was coming and did a great job with the replacement seals. Nice to see there are honest people out there doing great work at a reasonable price.

Really quick replies and really affordable prices. Joe is fast and friendly and knowledgeable.read more

If you need pool work or ongoing service, I can't recommend these guys enough!! We initially had…read moreelite come out and resurface our pool (and new tile) and they did a great job. I was very pleased with their work; it was quick, priced fairly, and the worksite was kept super clean. We had never had a "pool guy" for maintenance/service, but I was so happy with their re-surface that I thought I would give them a try. I can't tell you how happy I am with that choice. The pool is always sparkling and I don't have to spend hours a month (and $$$) at the pool store buying chemicals. Sure does make the pool more enjoyable when it's ready for swimming at any moment! Writing this review has made me want to take a dip, so imma peace out for now. Damien and his team are super cool, very helpful, and honest. What more can you ask?

Damien has been amazing to work with. It's rare to find people who care about others. Damien not…read moreonly communicates in a timely manner but also has knowledge and a strong work ethic. Thank you for all your help.

Was going to have him help get my pool back from being green and have him service it regularly but…read moreforget it!! I called and made appointment to have him look at the pool and give me a rough estimate. He said he can come by Monday 8-9 maybe possibly earlier which is great! My wife was at home waiting.... She tells me no one has showed up it was 9 by then. So I called to see what time he'll be by and if he was running a little late... He said he went by at 7:30 no one answered the door. So I asked when will he be able to go back. He said not today and he'll have to check his schedule (rudely). I said thanks and hung up I asked my wife if she heard the door bell and she said yes she has to put the dog up and went to the door and no one was there..... He could've did a courtesy call when no one answered to see if someone was there! I'll go somewhere else thanks!

Excellent service! Shane has serviced my pool for about 6 mos. now. I have no complaints and my…read morepool is always *sparkly clean*. This is my first pool and Shane has been very patient with my many questions, and always able to answer/help. I recently texted Shane later in the evening for what I thought was an urgent issue. Problem solved in the almost immediate response. Simple, quick fix. The late evening response highlights the level of customer service Shane provides. I highly recommend using pH Balanced Pool Service. 5 stars well deserved!

Great service. Sean is very knowledgeable…read more great prices! Never misses a day. My pool looks amazing, thank you

Called Shawn in late October to see if his company can replace a pentair board. When he answered…read more"yeah" annoyingly, I asked if this was the pool company. His response was yeah. Okay great start. I then explained my issue and he then said, text me your number, I'm busy, I'll call you back. I did and nothing. I waited two weeks, (we are now in Nov) and called again. After the same intro, I let him know it's the guy with the pentair board. He then said, I told you I would call you back. I thought two weeks was a good enough time for him to call me. I guess not. My bad for not waiting longer. He then said to call him at a specific time-3 days later. I did and he confirmed a date in December-weeks away. I called him the day before the appointment and he said he has Covid and can't come out. (Sorry to hear but glad I called since he wasn't coming and he had no intentions of telling me). He then told me on the call, he gave my number to someone else, and I should call this new person who can help me. I called, left a message, nothing. I waited a week, called and nothing. We are now in Feb. I've called twice and still nothing. I don't understand this guy or his company. My advice is unless you have something crazy specific that I need, skip and go find someone that is friendly, responsive, and appreciates business. What I have learned is these types of companies were doing so well during Covid and they had more customers than they can handle. Now that things are drying up, these companies will be the ones leaving business cards on doors or calling clients they haven't seen in years. Be careful buying anything or using this company as a contractor. If the owner is reading this, it's mark. I'll be leaving reviews on every site I am able to. If one person reads this and goes to next company, I helped! Response to management's response: You never said you are done with it. You said my friend can help you while you are out, He will be giving you a call. Just own you didn't handle this well instead of only quickly responding after a review is done. You have been leading me on for months, didn't come through for the first 2 months, only to forget to let me know you weren't coming as planned and then pawned me off on someone that has worse customer service than you. You clearly responded re the latter part of my review. Assuming everything is accurate as there is no counter to your poor service for the first 2 months.

I definitely recommend using Tsunami. Great company! Brad is professional, responsive and very…read moreknowledgeable!

Excellent service! Brad responded immediately to my message and set something up for later that…read moreafternoon. He was prompt, super friendly and very knowledgeable! He knew exactly what was wrong with my pool pump, fixed it, and texted me some items to pick up from the pool store. My pool is running perfectly now! He gave great advice and answered all my questions. we won't hesitate to call Tsunami with all our pool needs!

I have been using Kurt for years once I discovered it's harder than it looks. I got sick of dealing…read morewith an occasional green pool so I gave Xtreme pool care a shot. That's probably one of the best moves I've made as I it relates to pool care. Kurt has even talked me through minor fixes in order to save me money. Fun fact: Kurt is very knowledgeable about all things housing, and is a great guy!

I hired Sean and Kurt back in 2016 and haven't looked back!…read more They first serviced our pool in San Tan Valley, and now continue to do so in our new home in Gold Canyon. Not only have they kept our pool looking it's best, they've also done repair work on lighting, pool cleaners, and have even done a complete replacement/upgrade on the pool equipment for very fair pricing. XPC is reliable (on-time/same time every week), knowledgeable and won't give you the run-around. They consistently provide us a great deal of reassurance that they know what they're doing, will be here as promised, and won't screw us over! Too many times have we had to fire our pool service in the past because of a lack of integrity and/or knowledge. So glad we won't have that hassle any longer. Go Xtreme! You'll be happy you did.

I have found Denton to offer the least amount of customer service that he can get away with,…read morealthough the prices he charges would indicate a "full service" kind of company. For example, I purchased an item of pool equipment from Twelve Pools at full price (although I could have purchased it elsewhere for less and done the work myself. When the unit started showing an error message, Denton couldn't be bother to come and take a look at the problem. Instead, I was advised contact the manufacturer myself and make a warranty claim. Why did I pay full price for no service? And, assuming the manufacturer honors the warranty, I still stuck doing all of the work myself. That means I would have better off doing it myself in the first place and saving $$$.

I can't describe the relief Denton at TWELVE POOL SERVICE has brought me. In August my Husband had…read morean eight cm PNET (Pancreatic) Cancer Tumor removed via Whipple Surgery. He is 71/11 years older than I and we were very active. Corvette club, Motorcycle trips, competition shooting. I love Archery and Swimming with my Mermaid Tail (monofin) helps my back fusion. We came home in September 2025 after six weeks in hospital to a green pool. I had to drain it (the client?) In October after pushing my pool contractor about mosquitos. I was also feeding medication daily into a PIC LINE to my husband's heart in my bed. Not the extra stress or expense I needed when filling it up as well. No one wants that water bill in Mesa. I was lucky if my pool people came out twice in one month from November to March, but I was still billed. I let them know my pool was looking cloudy/dirty again early March. Got crickets or excuses. My Husband always took apart and cleaned the panel filter. It would take 30 minutes. I didn't know how to do it. I was told my system was too old (it's a 30 y/o Paddock Pool and I can't even get the Scottsdale office to c/b!). My husband took a turn for the worst and went back in the hospital. I didn't see the pool guys come three weeks straight on my ring camera. I went home, pool was green. I was met with more excuses. Promises were made the boss would come out and not met. I was afraid it was green/black algae this time. Literally didn't matter. No pool guys and more excuses! I bought a sand filter, 150lbs of sand/bags, new filter panels for my pump, hoses, new shock, chlorine cakes ect. $500 (Amazon) of stuff. My Adult Son and I worked for 72 hours straight trying to kill the bloom. He is a Disabled Army Veteran, can't bend one leg. I was just done. For a client to have to do this before a contractor will (maybe) come put new clean filter panels in is absolutely wrong. I needed to be with my husband. I needed a clean, safe pool for therapy for my back. It's against City of Mesa Code to have a Green pool! I needed a Contractor who cared about the Client and who does their job. I called Denton. 9 1/2 hours after he CLEANED my filter panels (no replacing needed) my pool is a bit cloudy, but it is BLUE!! Denton was quick, understanding, not ready to blame it all on me, solid plan from the start, so reasonably priced I thought I was hearing things and he will be back in a couple of days to check out my pop ups (I have 3 sets). I am just ecstatic. Thank you so much Denton. I don't know what my future is going to look like, but at least I will have a peaceful place to spend it again. Alene Dee Nelson, Mesa