Sooooo bummed she's retiring, losing our best doc eva. She's a true gem. Will be very difficult to…read morereplace. Sadly, beginning to figure out who our next doc will be. Dr Carrington, her partner, seems competent but I like a little more manner with my bedside. Really like the staff.

One of Half Moon Bay's treasures! Dr. Penrose is "old school" she takes time to talk to her…read morepatients and gets the entire picture. She is funny, wise, experienced and a straight shooter. She gives the best "shot" on the peninsula. I wish there were more like her as she makes a real difference in her patients' lives. Good for all ages. My husband looks forward to his appts(can you believe that?) my teen daughter won't see anyone else even when she is away at college.

This doctor's office is amazingly awesome. A staple of medical care for the coastsideread more

My kid needed a simple TB test for their job. We're new to HMB and don't have an established doc…read moreyet. Went to Purisima to see if they could help us. We told the receptionist our situation and she asked us to wait until she could ask the doc. We waited for about 20 minutes and then she came and told us that since we weren't "established patients" we would have to pay out of pocket. We said ok. She told us she needed to talk to the doc again. We waited again and then she came back and told us to try CVS or RiteAid.

This "doctor" misdiagnosed my pregnancy as bi-polar disorder (which he is not qualified to do). I…read moretold him I was gaining weight quickly, emotional, that my menses had stopped a month and a half ago, and that I was having trouble sleeping at night. He didn't even think to perform a pregnancy test, or to ask me if it were possible that I could be pregnant. He was very aggressive and short with me, and then LITERALLY yelled at me when I tried to politely excuse myself from the office. If I could give him no stars, I would. What a quack.

Excellent bedside manner and very knowledgeable. Kind, confident, and has a great sense of humor…read more I was misdiagnosed by 3 different emergency room Drs before Dr. McMillan correctly diagnosed me and had me immediately sent to a specialist.I can not recommend him more. Great staff that are very helpful, friendly, and courteous.

overall horrible experience would not recommend her to…read moreanyone the doctor was more worried if i was a us citizen and whether i came from mexico i am white but i casually went along with her questions. she was very disrespectful anytime i would talk she would mumble words under her breath hinting that she did not want me in that room or finding any help for my injury felt like an interrogation rather than a doctors visit letting me know that my injury cant be helped and before i could suggest something she would try to tell me nothings wrong when clearly i came to her for a check on an injury that obviously not in order. It came to the point were i walked out and she released a chuckle would not recommend this doctor to anyone im not sure how she got to were she is with her attitude very ghetto and unprofessional.

I decided to get myself a local doctor for family practice/general stuff since I don't really have…read moreone....my insurance doesn't require a PCP and I hate going to the doctor, but every now and then something stupid like strep throat comes around and you need one. I came in over the summer actually because I had had a persistent sore throat and wanted to make sure it wasn't strep. My appointment was with Dr. McKell, a new practitioner who has been added to the office. She is absolutely amazing, I might add. She's got a wonderful bedside manner, is incredibly friendly, and will actually listen to you and make you feel like your input is valued. Nowadays, that's rare in a doctor. I've been in once more since then and had the same great experience. Dr. McKell is patient, knowledgeable, and helpful. I can't recommend her highly enough. Their new office is located a little ways down Main St (across from Cetrella). The little parking lot off to the side usually has plenty of spaces. The staff is polite and professional, and the waiting room is clean & bright. Reminds me of the down-home doctor offices of my youth.

Great bed side manner, informative - highly recommended.read more

Very intelligent, thoughtful physician who takes his time to explain complex issues. He also…read morespends time in third world countries training other physicians how to perform a variety of medical procedures. Highly recommend.

Smart, Dr McKell knows her stuff and explains in understandable English. The range of medical care…read moreand advice is impressive. Accommodating, kind and professional.

Dr McKell is a solo practitioner and I've been going to her for many years She's caring and…read moreexplains everything she does or suggests as I'm an adult; I've never felt talked down to. She knows her stuff and has referrals if needed. She's a down to earth doctor who doesn't put on airs and she understands what it's like to be a patient. She has helped me through issues with chronic pain when others couldn't or wouldn't and has been very patient with all the side effects I've experienced because of it. I'm very grateful to her.

HIPPA violations…read more Receptionists don't know how to answer phone calls properly or greet people when they walk in Receptionists not routing messages properly to medical staff when patient has had a stroke fault of doctor Sandra falling asleep during patient visit check ups saying everything is fine and not speaking to patients or seeing why they maybe having certain symptoms. And second doctor he saw didn't do a full work on patient that was having stroke symptoms and patient had to go to the er to find out he had a stroke and due neglect of doctor not running test even showing red flags of patient being in out of the er past month. Missing patient documents such as they are violating hippa and patient privacy and not checking who they are calling before disclosing patient information or knowing where they place forms and at the end lying about having consent forms in the chart that Irma was able to find but according to other staff or nurses can't find unbelievable people are getting paid to give patients the run around. This what the county clinic provides setting patients for failure. Nurse Celina using improper vocabulary words to patients. Telling people to not come in hot what type of way to start an introduction to patients and instead asking who am I speaking to and how are you not who are you and do you have consent. Prior to calling patients they must review patients chart and know who they are calling. When you had been waiting on a phone call for a week for patients medication from a patient having a very recent stroke and now have to wait longer for another Dr to approve it because the Dr is on vacation. What kind of excuses and negligence does the nurse and front staff have. Maybe they all need to be trained and know what's urgent and not. And if your a certified medical staff the receptionist should be giving their two sense about a request they have no legal authority to give medical advice or say well message the Dr and end up not sending a message to the providers. They need a real audit and retrain staff properly and not give patients excuses about it's a new system no excuses to be putting patients safety first

Looks like I'll be the first to write a review about this place. I don't know about all of you, but…read moreI'm very alert, concerned, and iffy when it comes to places I've never been to. Even perhaps when no know has ever written a review about the place at all. First thing, it was difficult finding this place! It's hidden in the back of some sort of old- fashion shopping area. I literally had to do some searching even after the navigation took me to the destination. It's right next to the gas station if you're looking for it. Second, it looked empty when I got inside. There were so many chairs. Perhaps I came in on a less busy day. The employees there were very nice. I was definitely not expecting someone rude, mean, or with attitude. That's definitely a PLUS. My doctors saw me and gave me a full scope on everything! She took care of every detail in terms of my health concerns and anything that I needed (vaccinations for school). I seriously thought that I would be having to see the doctor on multiple visits, but she took care of EVERYTHING today. It's such a far out breach to come out here, but they definitely made my trip worth it!!!

Dr. Lu, and all that work in the office, go above and beyond to provide excellent pediatric care…read more They accommodate to my child's needs, often scheduling appointments so I have same-day, or next-day care when needed. All in the office are kind, compassionate, and patient. You can tell they see your child as a person, not just a patient. They help new parents feel secure and grounded, and encourage you to call if you have any concerns (which a lot of new parents, like myself, have). If you're looking for the best pediatrician, I strongly recommend Dr. Lu!

Dr. Lu truly loves his "kids" in his care. He is a compassionate physician who gives a 110%.read more

Excellent care! Compassionate, knowledgeable, friendly, no wait, clean, highly recommend!…read more I was on vacation and cut myself. Went here and couldn't have been treated better. Awesome place!

Felt unheard and as if they wanted to rush through the visit…read more Will still need to see another doctor and am still sick days later.