Please do not rent here. Noise is unbearable 8-5, construction zones all over complex. Leasing office did not notify us in October 2025 with the upcoming construction that will last 12-18 months and did not give us a tour around any construction areas so we were misled!!!! And will not compensate any rates!!! read more

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Updated Review 03/15/2025 - 4 stars: I previously left a negative review due to the challenges I faced with noise disturbances in my unit and the initial difficulty in breaking my lease/transferring units. At the time, I felt helpless and unsure of how to resolve the situation. However, I am pleased to say that management has since gone above and beyond to address my concerns. They accommodated my request to transfer units and waived the associated fees, ensuring a smooth and stress-free process. Throughout this experience, the entire leasing and management team has been incredibly supportive and kind. A special thank you to Vanessa, whose empathy and compassion truly made a difference--she made us feel heard and welcomed every step of the way. We sincerely appreciate the efforts of the entire team and are grateful for their commitment to resident satisfaction. Thank you for turning our experience around! Previous Review 02/18/2025 - 0 stars: I want to start by saying I have never written a bad review in my life. But I have no choice as there are no other solutions for me. I am currently living at this apartment complex, and I urge anyone considering moving here to think twice. I want to note the ladies working in the leasing office have all been wonderful and I understand there's nothing they can personally do about these issues. The biggest issue is the supposed "pipe leak" that has been an ongoing problem for over a month, with no solution in sight. Every single night, without fail, we are woken up by loud, disruptive banging noises from 2 AM to 5AM sometimes to 6 AM, which has severely impacted my ability to sleep and affected my overall health and well-being. The banging noises are so INCREDIBLY LOUD AND TERRIFYING. Despite numerous complaints to management, nothing has been done to fix this issue, leaving tenants to suffer in silence. When I attempted to call the security services the complex supposedly offers, I was told they can't do anything because management claims the upstairs neighbor is either asleep or not home during those hours -- a blatant disregard for the reality of the situation. To make matters worse, management refuses to offer any kind of rent decrease or compensation for this ongoing disturbance. They continue to charge full rent while providing no real remedy for the problem that makes it nearly impossible to live here. When I inquired about transferring to a different unit to escape the noise btw WHICH THEY OFFERED, I was shocked to find out that it would cost me over $1,000 to move, despite the issue being internal to the building! This is outrageous, and it shows just how little management cares about their tenants' quality of life. read more

Just wanted to share my experience with the pavona apartments. We were in the area and decided to take a tour. We were warmly welcomed right away by Emily, our leasing specialist. She got to ask us about our needs, budget, and expected move in date. Super friendly and made us feel welcomed. Enjoyed our experience so far but did not sign. We are still shopping around for an apartment. read more

My partner, dog and I love living at Pavona! We are going on our fourth year living in this community and nothing compares to being here. Starting from the team of ladies at the leasing office - Stephanie, Yohanna and Vanessa they are all professional, kind, patient and willing help with any silly requests with smiles on their faces. The maintenance team is on top of requests - they respond quickly to emergency calls (which we've had a few minor ones) and to non urgent calls within a few days. Plus, we appreciate that they not only know our names, but also our dogs! We feel safe in the community, which is very important to us since we take our dog out to use the restroom before bed. We've had packages delivered to our door when our delivery lockers have been full and we haven't experienced any theft. The complex is gated and garages are operated with FOB remotes. The community is super dog friendly - there is plenty of grass within the complex to take our dog out to handle his business any time of the day or night. We've toured other apartments in the past and haven't found many with this much grass within the complex. There's even a nice park right next to us where we take him out on his morning walks and to play on the weekends. We highly recommend Pavona for anyone looking read more

I have lived at pavona for years and I can say this community is the friendliest and cleanest I have ever lived in.

I give Pavona 2.5 stars but am rounding up because I'm in a generous mood, and well, 0.5 should be rounded up, right? Pros: Maintenance, small community, adequate customer service, and package lockers Cons: Horrible move-in experience, parking, staffing on weekends, the park just North of the property, and security (see below for details) Move-in experience: Because I was moving from across the country, I wasn't able to see the apartment that I selected to rent out. Upon move in, the apartment was infested with fleas with mold growing in the kitchen and bathrooms. They offered to flea bomb the unit, but I would have preferred them to clean the apartment and replace the carpet (which the place I currently live in did so before I moved in without question) or give me a different unit. Breaking the lease was not an option, so because they refused to replace the carpet, I took a different unit--but the only one they had available was a smaller one for almost the same price of the first unit. The experience was so stressful and had I not been starting a new job right away, I would have put up more of a fight or find a way to break the lease. Rating: 1 star (Eek! Methinks not). Parking: Unfortunately, a garage parking spot is not included with the unit, and the resident parking lot is often filled with non-resident cars. Although there is street parking, there are other apartments and townhomes around the corner that you have to compete with. Rating: 3 stars (A-OK; it was manageable). Staffing: The leasing agents are nice enough, but you have to speak to a manager to get anything accomplished. The most annoying thing is how understaffed the office is on weekends. When I lived there, there was only one staff scheduled on weekends, which is when most people look for apartments; as a result, resident needs are not addressed on weekends. If you're a working professional that works 9-5, plan your time accordingly. Rating: 3 stars (A-OK; it was manageable). Park: In theory, it's nice to have a park in the vicinity for exercise and leisure, but because of the area, there are often homeless people inhabiting the space and yelling in the middle of the night as well as people doing inappropriate (sexual and drug-related) things. I guess I would suggest a unit that is not on the north side of the property. This is not Pavona's fault, so I don't take this account in the rating. With that said, management should improve their security (see next section). Security: The gates were often broken or left open. Most of the time, I felt safe, but management rarely did anything to mitigate the issue. Rating: 2 stars (Meh. I've experienced better. This may depend on your tolerance for this sort of thing.). Hopefully, this review will help you, as a potential resident decide on your new home, or Pavona management improve their services. *Edit* I just remembered the annoying experience of being charged twice by PG&E from the apartment transfer, which I actually blame on Pavona management because they said that they would help with all the transfers but didn't. read more

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2.5 years later and we still LOVE living here. Staff - 1000/10: Stephanie, Vanessa, and Yohanna are wonderful and the best "perk" about this apartment complex. The Pavona staff actually truly care about their residents and the property. We know we can trust them with our concerns (and packages lol). I appreciate how much pride they take into their work. Shout out to the maintenance team too for being thoughtful and helpful Apartment - 10/10: comfy, cozy, and worth the cost. It's hard to find an apartment that gives you bang for your buck in the Bay! Our dog also loves living here he rates it 10 paws out of 10 read more

Living experience was ok. Until you lose hot water and they don't take action for 4 days. Then wait until you move out and they try rip your pocket for every little thing they can scam you. Avoid at all cost for the sake of your peace. read more

My partner and I are new to Pavona, since 1/1/2022. Unfortunately, we have had a few maintenance issues that needed relatively quick responses and the Maintenance Team has not disappointed! I'm horrible with names, so I'm afraid I cannot list all three of the wonderful team members we have encountered. But, I do want to give a special shout-out to Manuel. He was safe (masked), polite, and went above and beyond, filling me in on the process and making adjustments that will make our space the most efficient. We are extremely happy to be here! Also, I have to mention Logan, who has provided remarkable service and communication. read more

A good community, spacious apartment. Our move out experience was horrible. Didn't get our deposit back. We left the apartment spotless and clean. We were charged for Painting, cleaning and carpet cleaning for no reason. Charged for 3 months of rent for move-out. Charged extra for not returning the parking token etc read more

Starting off good, everyone was friendly. We were given the space to go see the apartments for ourselves. Nice apartments, nice area. Customer service gradually got worse as we began closing in on a unit. The pictures shown to us for the apartments online were completely different from what we were shown in person. Elitist and privileged attitudes became more apparent from everyone. Really seemed like they were in it to get every dollar they could get out of you and focused on people willing to pay it. One particular issue: I have two (actual) ESA dogs. I have all necessary documents to provide proof. Unfortunately, once I provided everything, they began asking for more info which became intrusive and illegal. They began requesting specific details of the condition that requires me to have my dogs. They began bringing up breed restrictions (which don't apply for ESA's or service animals). I refused to give provide them this, and I let them know that it's illegal. I received no acknowledgment of that and they continued attempting to add pet fees to my deposits and rent. They became less responsive, when we had a deposit down on an apartment already. The person that was mainly helping us (Logan) completely disappeared and some other dude took over. Seemed as if they were really discouraging us to live there if we were going to have my dogs. We ultimately decided on another apartment near by, mainly because we knew we'd have to continue working with these people in the future with things like rent, repairs, etc. There's better options and better people out there. For us, this place wasn't it. Hope they do better some day. read more

I will try to be as in depth as possible: Apartment:Pro: I love the design for a 2 bed 2 bath - especially if you have roommates. The walls are pretty thick too, I never had a noise complaint. The apartments are in a great area very close to freeways and shopping centers. Con: Our apartment kept growing mold. I shared that with the maintenance person and she legit just checked it with a device and said it was "ok"... See pic* Also, we had a leak in our bathroom ceiling and took them a few weeks to fix.. they gave me a dehumidifier for a few weeks I guess to help even after i told them i was asthmatic they just said they were working on getting this resolved as soon as possible. Covid Guidelines: They tried their best to follow the guidelines however one of my biggest complaints is if you reserve the jacuzzi/spa you are NOT allowed to use the lounges chairs they have available which makes no sense because they have some in that area just stored there. Parking: eehhh.. if you get there early you will find parking .. side note: roommate did get their motorcycle stolen from the parking lot. Grass Area: Seems like they had maintenance on Mondays/ once a week .. they could benefit from twice a week especially during the fall leaves everywhere. Lockers: Terrible service. They won't notify the direct owner, they will randomly text whoever lives in that household. Also, sometimes when the lockers are full your items are in the front office but who knows when you will be notified about that.. Staffing: Poor, Logan ran my credit report cuz my roommate told her it was ok to do soo .. she did not even bother to cross-reference it or ask for my consent. Roaches:For sure an issue, only after our first week of moving in we had one in our apartment and we are not talking about no little thing either, those things are HUGE! Rat: I spotted a rat in the back near the parking lot running around! So so gross!! Trash: It is almost always overfull. Also, if you plan on dumping big furniture the don't provide a service for that, they will charge you.. I recommend just calling the city (they do it for free) Move out experience: Like many others we are getting charged a service fee for the carpet. Honesly I would ask for documentation on when that carpet was last replaced because if you are the person who gets it on the fifth year chances are they will charge you for the replacement. Most of the carpets get a deep clean but after being there for a period of time most of the dirt resurfaces back up, stains you did not create but will still get charged for them.. (just a heads up) read more

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Becareful when you move out!! Guys becareful when you move out from this place Will charge you everything!! I am not joking, I have never received this much bill when I moved out from Apt except the one I stayed for 2 years which is they charged for the carpet cleaning that make sense. But I lived here for six month and I left it really clean Nothing on the wall or paint issue. They charged something that I never had issue with or looked dirty. Such as Patio Blind. Never used it, never seen it. Never ever had issue with it. Yet you charged for it. Cleaning pee 160. I left it super clean there was nothing behind and clean. Ohohoh I am glad they didn't charge me their cockroach problem tho so so so glad. Anyway That was over 500 bill. Left it clean yet charged more than ever. And I lived here for six month! Go pavona! Rip people off! Thank you! No wonder this place have horrible managers! read more

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I've been at Pavona for 5 months already and this mold has been an issue since day 1 called maintenance already and they told me to just wipe it with Clorox, I don't think that's how mold works there's also a leak coming from the same light and I haven't had any luck. I'm stressing about this as I feel the mold is making my baby sick more often. We're paying rent for an apartment we keep having issues with is not it. read more

Pavona Apartments - Mold in my bathroom - Apartments Near Me - San Jose, California

The staff here is great! If there are ever any issues, the staff is quick to respond. The apartments are very clean and spacious. The staff is always friendly and willing to help in anyway possible. read more

The staff here is so friendly especially Stephanie and Vanessa. They're always quick and responsive to answer my questions and are very patient. They have made us feel welcomed since we moved in November 2020. read more

I have been living here for almost a year now and I love it. The maintenance team are always so quick to action when we submit a report. Less than 24 hours we will submit a request and they come right away. We had the pleasure of having Lito today come in and out. He's so friendly and fast! We appreciated that he wore shoe covers during his work. 10/10 read more

We have been at Pavona 3 months. The ladies in the office are super helpful. Vanessa, Yohanna and Stephanie are always courteous aalways willing to assist! read more

I love the staff and team here they're really responsive and friendly especially Vanessa always helpful and proactive when answering questions, they make living the downtown experience so much easier read more

Our move in process as well as application was great and easy and the home itself had everything we wanted, the staff is amazing and so generous and polite. Love our new home!!! Thank you Vanessa, Melissa, Manuel and there was another maintenance man that was so helpful as well. THANK YOU read more

Horrible management lived there for 2 years. Sthefani, Ana and company they do not help in anything. Everything will be your fault and they will always charge everything they can. Me and my husband took really good care of the apartment cleaner every week and carpet cleaning every 3 months . Perfect condition and when we moved out they kept our deposit $500 and charged us $640 they said the professional move out cleaning was not good for them and carpet needs to be replaced. One week later people were living there ??? Wow fast to install new carpet in 3 rooms and do a move out cleaning and repairs since they do not work in apartments on weekends.... DO NOT RENT THIS PLACE !!!!! Oh almost forgot they increase the price every year almost $200 if you want to renew it ..... read more

Do not choose this apartment!!! I have been lived there for 2 years. My car was parking at the garage and my car back door windows were broken by a fish rod. I requested for reviewing the video and I was told the camera is not really workable. Finally I paid $100 from my pocket under my car insurance. There are a lot of ants in the room especially hot weather. Maintenance is slow. I was slept on the floor for 2 days in a hot August. Can you imagine? After I moved out, the cleaning fee is $260, that's fine. But they charged me another carpet cleaning fee $120, the total cleaning fee is above $300+. They didn't replace the carpet in the bedroom. Why I know this? Because I received the bill from the cleaning company, only my room charged the carpet cleaning fee while the other moving out rooms are only charged $260 cleaning fee no extra carpet cleaning fee. Of course I am not going to pay for the extra fee. One weekend day, it was electric outrage, the garage door can't open, I called maintenance phone. NOT WORKABLE at all! They replied me in 5 hours till I recalled them. I had to call Uber to go to work. No apology, nothing happened to them. SO, please do not move in! It was a very bad experience to live there. read more

Great looking apartments and very friendly staff. Logan explained all my available options and answered my questions. Love how dog friendly the building is! read more

I've lived here for just over a year and I love Pavona! The Leasing office staff is always friendly and gives great customer service, and whenever we have questions they are always helpful. Pavona also does fun things/activities for the residents you wouldn't find at other communities. All in all great experience living here! read more

Pavona Apartments - View from the gym.. - Apartments Near Me - San Jose, California

My roommate and I are looking for an apartment to move into within the next couple of weeks but wasn't 100% sure of my move-in date. We both go to school and work in the area and need to move before fall. We walked in, didn't have an appointment but Corina was very friendly and welcoming. We couldn't decide between a 1 bedroom or a 2, but we were taken to see a 800 sqft 1 bedroom. They didn't have any 2 bedrooms to show at the time. The apartments are very new and modern, LOVE the storage space out on the patio and the units come with new Whirlpool washer and dryers! We ended up not leasing an apartment because we were able to secure a house closer to campus, but we will keep Pavona in mind for the future! *great looking apartments! *very friendly office staff members *heated swimming pool and 24/7 gym!! read more

Pros: Nice roommate style apartments, quick maintenance, package lockers. Cons: Management, way too PRICY, parking, security, the TRAIN, package lockers! Management: Previous management was horrible. Now that its changed, it a little better but it took forever to talk to the manager! Pricing: Considering that we had lived here for a while, they have no incentives to make you want to stay. The rent hike at the end of the year is insane! There's no rent control and they refuse to negotiate. Parking: The open parking space is not gated and its first come first serve - always full after 730pm. Very very UNSAFE to park outside and walk in late at night. My car was broken into in the open parking outside. Lot of homeless people in the park opposite the apartment and they walk around the parking lot at night. Paid parking is extremely pricy. They almost doubled it from last year's price!! You're not even guaranteed to get a spot. They have a small garage underground and have to wait months to get a spot! Train: The apartment is right next to a train track. Recently the train has been running at 11pm at night and 6am in the morning - wakes you up every single time. Dog poop: Since its a dog friendly community, some people don't clean up at all! There has been dog poop next to my parking spot for months! Roaches: The walk path inside the gated complex has so many roaches!! Package lockers: These were great for a year and a half. The last 6 months, the packages never made it to the lockers! They say they were all "FULL". For 6 months? read more

This apartment is great other than the fact that the front office staff never open the mail room for package delivery services, I've had 5+ packages delivered then sent back because they can't get into the mail room, they've even locked the mail room on holidays so that no one can retrieve gifts until after the holidays. Please fix your mail room policies! VERY frustrating. read more

Love these apartments! Getting ready to renew our lease again for the 4th year. Staff is super friendly and reliable. Very dog friendly as well. read more

Great place to live! Love the management. They're super kind and helpful. Lived here almost for a year and Ive had no problems at all!! Maintenance is timely as well. :) read more

We moved in from Texas and Stephanie went above and beyond to help us select the apartment and also with all the paperwork. We didn't see the apartment in person before moving but Stephanie arranged for some Skype calls and explained all the details. We lived there for 5 years and we had a eventful stay. My daughter was born there and this place had seen her grow from an infant to toddler. The apartment complex is kid friendly with lots of open space. There were some minor maintenance issues but most of them were addressed within a day. Logan personally helped me with the gym reservations and made sure everyone followed the covid guidelines. We cannot thank Stephanie and Logan enough for making our stay wonderful . We highly recommend Pavona to anyone looking for apartment . Last but not the least we would also like to thank the wonderful maintenance team who accommodated all our requests. Keep up the good work. read more

I started my apartment searching process in January and moved in in March. From the very beginning I was helped by Stacey Gonzaga. She made sure that I had all the information I needed to make an informed choice. Prior to moving in, I received constant updates on my apartment and things that I needed to do to ensure my move in was smooth. I even had quite a few packages (including a mattress) delivered to my apartment before moving in. Stacey ensured me that she received all the packages and placed them in my apartment for me! The location of the apartment could not be better, plenty of parking in and around the complex. Located in Japantown with many little shops and businesses. Since I've moved in, Stacey has been in constant touch with me to ensure that everything is going well and answered any questions (no matter how odd) I had. If I could give Pavona (specifically, Stacey) more than 5 stars, then I definitely would. They sure deserve this one! read more

Thankful to have found Pavona apartments! Not only is the staff responsive and eager to help, the apartments themselves are beautifully renovated and conveniently located in downtown where you're walking distance to everything! read more

Stayed at Pavona for an year. Pros: - Proximity to San Jose downtown, SJSU, Airport - Stacy and Logan from leasing office are considerate and helping - Maintenance team do their best to resolve issues. Shout out to Marino. - Never lost a package, either left at the package facility or Leasing office. Yay! - Move out experience was decent and they charged nominal cleaning fee($200) Cons: - Move in experience was bad, many pending issues. Maintenance did whatever they could to resolve after i moved in but it fell short of leasing office promise. - Security is the main concern at Pavona, primarily because of it's location. Suffered from a theft incident. Homeless and shady people are in the area all the time. Pro tip - Don't use bike storage facility and don't leave anything valuable in the car. - Maintenance team do their best, but i believe they have limited resources to resolve issues esp from budgeting side. - Hated the loud air conditioner, which also started to drip at one point. - Garbage location overflows often and welcomes flys for spring and summer which will enter into apartments. Yucky! Complained to leasing office, they effectively said it can't be controlled. Note: They charge Pest control fee monthly. - Railway track behind is noisy, luckily i was located away from the track so, it wasn't as bad. Incident of theft (if you're interested) Security - My Bike was stolen from Bike storage(access only via key) inside gated parking facility. Two levels of security :) or as i thought it was! - Worst part, gate to the parking was left open overnight due some technical issue and thieves took their chance cut through bike storage facility and bike lock and they had my bike. No cameras footage was shared claiming they were not working. Basically, nothing was done by the management. - Essentially, if there was sense of urgency to resolve technical issue or provide security during down time, i would still have my bike. :( - Logan was considerate of the situation and said they had a security person outside during the entire time when gate was broken which was obviously not true. Or this security person was involved in the theft :) - Logan at one point said crime has no zipcode :) This is true in general but it's also known that some zipcode's are considered safer as compared to other. Police records and insurance policy price(car insurance goes up here) are best to way to assess this. read more

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Honestly, management's response to repair orders and security issues is spotty. Most recently my bicycle wheels were stolen during a period of lengthy upgrades by the complex. A few different painters and miscellaneous vendors would leave the gates and garage door open allowing the neighborhood meth heads and crack ho's access to the "secure" areas. When confronted about the situation management does not take ownership for it's contractors actions. read more

Pavona Apartments - This is what happens to bike when it's in the garage. Theft is a problem that management doesn't acknowledge. - Apartments Near Me - San Jose, California

Summary: A great place to live and only left because of a recent home purchase. We would recommend this place to people wanting to live in a convenient location in downtown San Jose. Who we are: Two working professionals in our 40's; no kids Where we were: 3rd floor, corner apartment When we lived there: 05/2017 - 02/2020 Why we left: We bought a home Highlights Pros: * Great management * Package lockers * Garage parking * Community events w/ free food! * Clean gym * Comfy apartment * Great neighborhood * Checkout Cons: * The TRAIN* * Price (fair, market rate though)* * Lack of visible security company * No elevator * Spiders Summary - Pros Management: While we lived at this location, Stephanie and Stacey always welcomed us with a smile. They always did their best to address our concerns, which were numerous at times. My wife and I have lived in over seven different complexes and this is one of the only teams we will really miss. To address some reviews that state that some workers didn't care, we noticed that temp workers were hired when staffing was low. Package Lockers: My wife and I would order 4-5 packages a month on average. When our packages were left in the office, we never had an issue finding them, even during the peak holiday season when the office was FLOODED with packages. TIP: Watch for the warning sign on the monitor, in case the locker door is near your face. The doors pop open like this: https://images.app.goo.gl/UHMF62KpZRfxZfvc6 Garage Parking: We always rented a spot. The garage was clean, gates always worked, and never had any issues with my parking neighbors. $25/mth. If you're going to complain about that price, try San Francisco (my hometown) https://www.spacer.com/storage/parking-space-for-rent-san-francisco Community events with free food: How can you say no to free food?! We never got sick, left with our stomachs full. Clean gym: Sanitizing wipes were always full when I went there. The equipment almost always worked. They have a Pelaton, but the only issue with it was that the internet connection wasn't strong enough for it to stream the workouts (I haven't checked that machine in past six months). Comfy, apartment: We were in a quiet, clean, corner apartment. This place was our sanctuary away from the work. We loved this place. Great neighborhood: Restaurants, grocery store, dessert, and a couple of bars all within walking distance. Don't forget the Gordon Biersch Food truck events in the summer! You can crawl home safely and conveniently! I'll miss that... Checkout: We received most of our deposit back along with an itemized list of deductions. They were more than fair and we had no complaints about this process. Summary - Cons The TRAIN - This is no fault of Pavona and you will not be able to escape this monster if you live in downtown SJ. This gif is dedicated to the midnight train: https://tenor.com/view/danny-de-vito-cursing-imprecate-anger-gif-8035241 Price - Fair market rates, but we entered our lease during the Summer. If you plan to stay here long-term, I'd recommend looking at the website during the Winter/Spring seasons. It can be worth the penalty to switch apartments to get a cheaper seasonal rent rate. We would've done this if we weren't planning to buy a house. Lack of visible security - Downtown San Jose has always been sketchy. While we never had any issues with break-ins or crime, it'd would've been nice to have that deterrent. No elevator - We lived on the 3rd floor. Costco runs were no picnic. At least we built some calves and glutes... Spiders - There were a lot of trees near our building. My wife hates spiders and I hate killing spiders. Don't be shocked to find some unwanted house guests! At least Pavona provides professional pest control. Just remember to ask them for a re-touch when needed! Conclusion If my wife and I had to be renters again, this place would be the first place we'd check out as long as Stephanie and Stacey were there. Give it a shot! read more

Great place to live! Walking distance to Japantown with great places to eat, small local businesses, coffee shops and so much more. The office staff are GREAT!! Everybody is super helpful and is very responsive with any questions or concerns I have. Paying rent has also never been so easy with just a click of a button with an app that is available for residents and can also submit maintenance requests. Huge shout out to the maintenance staff as well! They take care of all my issues in my apartment within 48 hours and I'm so happy to know I live in a place that not only cares about their apartments, but also their residents. I completely disagree with other reviews I've read. Pavona staff does not get enough credit with how hard they work through this pandemic! Thank you for everything you all have done for me and my family. It's with great pleasure to call this place home! read more

I have lived at Pavona for 2.5 years, and here are the pros and cons of the property.  Trash: The bins do fill up, but this is because other people are not breaking down their boxes. I see one of the workers constantly breaking down boxes and organizing trash. This is not because of lack of communication since they send out a reminder every week, people are not paying attention.  I live on a 1st floor apartment that doesn't get much sunlight, if I do not open my windows this can cause a lot of condensation, and if I do not clean the condensation then it can lead to mildew. This is science, not anything out of the ordinary for a darker apartment. People need to clean their homes more often; I submitted a work order when this first came up and the maintenance staff was helpful in giving me the correct information and why. Ever since then, I've put it upon myself to just regularly clean, and now no mildew. I also turn on my fan and open my windows to help circulate. This is the same if someone does not clean their tub, then there will be build up. People clean your homes!  The property is well kept, and there is someone out every day circulating to make sure it is presentable and clean. This is a quiet and people really just keep to themselves.  Staff is responsive, helpful, and explains very clearly if issues come up. I enjoy living here and plan to live here for as long until I can purchase a home. read more

Got assisted by Stacey Marquis through email prior to visiting the site. When I got there she didn't recall our email set appointment. She gave me attitude and made me feel like I had wasted my time there. Not a place that I want to call home. read more

My review is was overdue for this complex but here it goes , I came here for a tour post lockdown . I was going to rent a unit here I wanted to live here but the "leasing agent" was rude to us . When we did the tour she walked ahead us to the point that me and my roommate had to speed walk after her to not lose her out of sight .she was awful and rushed us thru .when we asked her questions about the unit , utilities , amenities etc she talked so fast and acted bothered by our questions . I don't recall her name but I'm she told us she lived at Pavona . Anyways just thought I'll share my experience.we ended up making a better choice and went across the street . read more

Car got broke in twice parking in the paid garage and office is not helpful at all. Dumpster place is very poorly managed and staffs were rude if English is not your native language :( read more