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    Paw Spa Mobile Grooming

    4.7 (34 reviews)
    Closed 9:00 am - 4:00 pm

    Get pricing & availability

    Response time

    5 hours

    Response rate

    70%

    Services - Paw Spa Mobile Grooming

    Bath and groom only

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    Reviews With Photos

    Pixie M.

    Mary was extremely good at the beginning of our association but, has recently been inconsistent, edgy, and often "forgetful" about keeping scheduled appointments, etc. Understandably, she like everyone else worldwide has been caught off guard with a host of personal issues during this crazy pandemic. I DO understand these challenges, especially being a working Mom/Grandma and business owner myself. Like so many others. I have been VERY patient with missed appointments, late arrivals and scheduling changes. However, I was completely stunned today when she made the knee-jerk decision to release my 14-year old Maltese from bi-weekly service, without notice or warning merely because I contacted her to inquire/confirm our upcoming appointment. I don't believe this is the correct way to treat an extremely loyal customer. Without even the courtesy of a phone call.... Bailey was actually released by text message.

    Overgrown! We had to "keep him still and stress-free" for a long rest period - as he recovered from pancreatitis and a torn ACL.
    Karen B.

    Mary's Paw Spa mobile grooming is top notch and we are so thrilled to have our boy Boomer in her care. Mary is a very talented, conscientious and caring professional who always puts your pet's needs first. She is a great communicator as well and a nice person on top of that! Our family is thrilled to have our senior boy in her care!

    Clean face, clean paws, looking good- thanks Mary!
    Britt C.

    Absolutely loved Mary! She was so nice and easy to make an appointment with. I was a brand new customer and she fit me right in. She kept in great contact too, when there was cancellations she notified me asking if I wanted to come in sooner (since I had been asking for soonest available appointment) it was great, and she was very professional. My dog is a one year old maltipoo (GG) who I am very picky with her hair and Mary did an EXCELLENT job! She came out so pretty, she is clean, very white, smelling nice, and her nails were filed so there's no scratching me after her clip. GG had a great time with Mary, she was comfortable and just as happy as I was with the results! Will be using this service on a regular basis. Thanks again Mary! So happy we met you :)

    Betty after her Spa Day!  She looks & smells great and was NOT AT ALL Stressed out!  THANK YOU MARY!
    Janelle L.

    We recently contacted Mary to have our dog groomed. She responded quickly and was very sweet and professional on the phone, so we set up an appointment. Mary showed up on a Sunday (which is amazing to me) and right on time. She took the time to meet our family and learn about "Betty's" needs an behavior. She pampered our dog and treated her like her own family pet. This means the world to us due to our dog being a little older and not great with other dogs! THANK YOU Mary for all you do! Betty loved her pampering and looks great! We will ONLY be using Mary from now on!!!

    Herb
    A 8.

    Mary is great. Our newly adopted dog Herb the 10 year old chihuahua with 3 teeth needed a good wash. Mary arrived on time with her awesome van and did a great job. Convenient, easy and Herb liked her too. Thanks Mary!

    Millie had a great time with Mary! She's so clean and pretty

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    1 year ago

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    Mary W.

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    1 year ago

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    Paw G.

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    2 years ago

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    Paw G.

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    6 years ago

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    Paw G.

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    4 years ago

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    5 years ago

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    Paw G.

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    2 years ago

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    3 years ago

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    5 years ago

    I am so impressed with Mary's work. She took great care of my Maltese mix adult dog and gave her a fantastic haircut. Thank you, Mary!

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    Paw G.

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    11 years ago

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    7 years ago

    Finding a good groomer is tough business. Mary is on time, great with my dog and does a beautiful job. She is a true gem!

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    9 years ago

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    7 years ago

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    11 years ago

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    6 years ago

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    Paw G.

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    8 years ago

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    8 years ago

    Best groomer EVER!! Super friendly, knowledgeable and so kind. I recommend Mary to everyone I know and will only trust her with my dogs.

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    11 years ago

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    9 years ago

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    11 years ago

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    8 years ago

    Why post if you're not taking any new clients? This is what the answer machine had shared. Thank you

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    10 years ago

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    7 years ago

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    8 years ago

    Called the number listed "I'm not accepting new clients" then take your contact and services information down from the internet?

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    Paw G.

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    8 years ago

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    11 years ago

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    Ask the Community - Paw Spa Mobile Grooming

    Do you groom cats?

    No, she doesn't.

    Do you groom cats,she is a Persian? Thank you

    Sorry, she does not

    View All 3 Questions

    Review Highlights - Paw Spa Mobile Grooming

    Mary is awesome and was able to execute my vision better than I could have imagined with my bad description.

    Mentioned in 28 reviews

    Read more highlights

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    Who let the dogs out?…read more Who, who, who, who, who? No! Not the song from the year 2,000... Literally, there are some dogs running all through the parking outside of 3 tails Dog Salon... Haha True story? Maybe A Hook just to grab your attention?? Probably Will you ever know the truth??? Absolutely Not ;) But hey, you made it this far, so let's just keep on going. Approximately a year or so ago... I was shopping at my local Trader Joe's and in the parking lot (NO, there were no dogs on the loose), but there was a table set up with 2 girls advertising a new Dog Salon that was opening right next to T.J.'s. As we were on the hunt for a new dog groomer (our last one turned out to be a nightmare), we were excited to know that one was coming soon and it was literally right down the street from our house. So I took a business card and asked how comfortable they were with working with Pugs (which are not big fans of getting their nails clipped) to which they replied "they could absolutely do it." Within a week from my initial interaction with the 3 Tails staff in the parking lot, I made an appointment with the gal behind the counter named X.O. Little did I know then, but X.O. would soon be the one who would always ensure our sweet pug named Teddy was in good hands every time we would bring him here for a nail trim. X.O., you truly are the BEST!!! Since Teddy's first nail clipping here, we have been back pretty much every 2 to 3 weeks and over time, Teddy has seemed to get less and less anxious when it came time to go in for a nail trimming. In the beginning, I'll admit that I too would be a little anxious and would nervously wait for him right outside while he was in the back getting his nails done. Nowadays, I just drop him off with no cares in the world and go shopping at T.J's. Within 20 minutes or so, my Teddy boy is ready for pick up and he seems to be unfazed. I truly believe that it's the 3 Tails Team that works their magic and their genuine love for dogs brings a calmness not only to the dogs themselves, but also to their nervous-nelly pet owners (aka me). Other than nail trimmings, 3 Tails Dog salon offers the following: Baths, Grooming, Teeth Brushing, Ear Cleaning, Anal Glands Service and Day Care is also available. So if you are a Thousand Oaks, Conejo Valley local and you're looking for an AWESOME Dog grooming salon, I highly encourage you to give this place your business and support.

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    The Grateful Groomers

    The Grateful Groomers

    4.4
    (27 reviews)

    I was looking for a groomer who could be extra gentle and be able to deal with my very fearful dog…read more, Honey, who bit the first groomer we tried. We thought she would have to be muzzled or sedated to get groomed. This turned out not to be the case with Maimai at the Grateful Groomers. This groomer and her helper have a gentle, friendly manner that made Honey feel comfortable. They did a wonderful job with Honey.

    First off I want to start by say I'm big on customer service and how people text and or talk to me…read moregoes a long way. What you are not about to do is talk to me side ways on text. Okay so I was initially scheduled an appt for my dog for May 13, let's not forgot I was never given a time to begin with. I text the business since this is how they like to communicate asking if there was an available spot today or tomorrow because I may have a scheduling conflict. I received a response stating I'm sorry, we don't have anything available until next week, so I'm thinking to myself cool I can perhaps reschedule for next week. So I asked what days she had available. Response back was It would take a lot of shuffling of the schedule to accommodate a different appointment for your dog as We service your area very infrequently. If you can, please keep what you have. Okay so I'm thinking to myself why tell me you have available spots and now telling me as a customer to keep what I have?! Strange so I tell her I have a scheduling conflict and may need to change the appt to a different day. Response back was I will get back to you. I'm not sure we will be able to continue providing services for you as your schedule is constantly changing and as I explained, we service your are very infrequently. I'm thinking to myself my schedule isn't set in stone and most definitely not mine things change and things come up. My response was you said you had availability next week and can she let me know the days as I may have a scheduling conflict as I mentioned before. A delay in response but she text back stating I will get back to you. I understand, but if we can't accommodate the changes it might be best to find someone that is in your area more often andhas a more flexible schedule. By this time I'm a little irritated with all this back and forth, just let me know what you have available and I'll decide the rest. Next text response is Our office opens at 9AM You will hear from me after that. Again I'm thinking to myself why are you responding to me before your business opens now all of a sudden you want to communicate at 9 ugh ok. Some Of the things she is telling me is uncalled for so I tell her that. I asked whom I was talking to and she said Heather I'm the scheduling and operations manager. I gave her some advice on being more professional and having a business mindset. No way to talk to customers, well text since this is all she does, someone is giving you business and you want to get snarky? Received another text after I told her about being professional, the text stated I am canceling your appointment on Saturday and will not be rescheduling your dog. No further services will be provided. Have a nice day. I couldn't do nothing but laugh. Truth and fact of the matter is have some business etiquette even if you are texting and accept the feedback I gave you not cancel my appt and being mad shows your unprofessionalism. Less is better over text and all that extra you was telling me wasn't necessary. I'll gladly take my business elsewhere. Have a blessed day and work on having a business mindset.

    Paw Spa Mobile Grooming - groomer - Updated August 2026

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