It's okay. I should not have to rinse off my car at home after their rinse. That's ridiculous.read more

At first I was impressed by how clean the place was. That quickly changed after seeing how many…read morequarters I had to keep putting in to keep it going & what a horrible job it was doing. The wash didn't even come close to getting clean. The spot free was a joke. My vehicle & windows were covered with spots!!! After spending $$$....never again!!!

In from Florida visiting relatives. Stopped in the get the bugs and road grime off the car. We…read morecome here every summer and until now, haven't been the least bit happy with any of the car washes. I used the manual side first, so I could get all the bugs off, then went through their touchless. I have never seen a touchless with so much pressure! Probably could have skipped the manual wash and still gotten all the bugs off. Additionally, they had a young man as the attendant and he was very polite and helpful. A first class operation!

went into self wash bay. advertised 5.00 on machine. used credit card. They charged by account…read more10.00 for a wash. They are rip offs. I will never go back.

Just paid for full service but was surprised to see that ALL vacuums were gone. I asked the staff…read moreand they said there was a fire and there has been any vacuums in days. I told them it's misleading to customers who are expecting they are paying for vacuums too. They said their manager just ignored customer complaints. They should have atleast put up a sign. BAD WAY TO OPERATE A BUSINESS!

Awful customer service by Keith, was surprised by 69.98 charge, wanted to remove a car that i no…read morelonger have, he forced me to cancel my membership, no refund. I've cancelled all together 3 memberships today for a loss of $112 that I will dispute. Additionally their website did not allow me to remove my credit card information. Terrible experience.

4/14/25 careful if you plan on using your card to pay at the bay. It's 10 dollars for 4 minutes…read more.. there's no sign indicating of pricing and apart from that the high pressure wash struggles to remove soap. I'm not from the area so I was unaware but I recommend pretty much any other car wash

Conveniently located at Troy-Scott and Rt50...great service. You can spray self clean and vacuum or…read moreuse the automatic wash. I have been using the automatic washing and select the mid-as the most cost effective and efficient. You can pay as you go or get unlimited washing paid directly with your credit card. The billing is continuous each month. The quality of the washing is excellent. I have been a customer for years. The guys will also pretreat your car which helps with bugs or mud. We recently had mud rains on a trip to Iowa and the car sparkled when they were finished.

we took both our Volkswagon Atlas and Camry there to be washed, waxed, and vacuumed and they did a…read morewonderful job for a very reasonable price-$62.00 a piece. I will definitely go back there again!

Surprised to see so many negative reviews, which mostly seem to be old, considering the number of…read morecustomers here getting their vehicles washed. There were four customers ahead of me, and three more behind me--a steady stream of customers the entire time, plus more vehicles in the Detail Area. I have been to Sparkling Clean Car Wash (across from Walmart) twice. The layout is: the attendant takes your vehicle and vacuums it, then loads it on the track of the automated car wash, then they hand-dry your vehicle--all while you wait in the waiting area. This is not a self-service location. The staff and manager are always friendly. The car wash price plus tip is a tad bit higher than what I would like to pay, but considering all they do, I have no complaints. Consider how much time it takes to wash a car, dry a car, clean all the windows inside and out, vacuum, clean the tires--that's a lot of work. Car Wash Packages are separate from Detail Packages. Don't expect every nook-and-cranny of your vehicle to be clean when you only purchase a car wash. If you want "detailed" then purchase a Detail Package. Both times I purchased the Full Service Wash for $16.95 which includes; carpets and seats vacuumed, soft touch all cloth wash, windows hand washed, tires cleaned, and towel dried by hand. 1) Carpets and Seats Vacuumed: I have two dogs and two cats, and my vehicle has a black interior. Sparkling Clean did a very good job vacuuming my car. Both times, the employees found an item under my seats and placed it in my center console. I was highly satisfied with the vacuuming and their honesty of not stealing/discarding my items. 2) Soft Touch All Cloth Wash: I have no complaints--seems to do a good job. 3) Windows Hand Washed: Super impressed because the windows are super clean inside and out. They cleaned off the doggie nose snot; the annoying amount of dead bugs on the windshield (a hazard of country life); and cleaned off that film from using the defroster and air conditioner. 4) Tires Cleaned: They do a good job on cleaning the rims, and the tire-shine lasts for a couple weeks. 5) Towel Dried By Hand: They dried it thoroughly, without spots or streaks. The day after I had my car cleaned, we had a few small thunder storms. Not sure what Sparkling Clean puts on the car, but my car stayed sparkling clean even after the rain. Too bad it can't stay that way for long considering all the dirt/dust that blows around here in the countryside, lol.

BEWARE! DO NOT USE THIS CAR WASH! We took our vehicle to Eclipse Car Wash in Edwardsville, IL. Upon…read moreentering the wash, they had a difficult time with the conveyor belt and mentioned it wasn't working properly and had to shut down the process to "fix" it. Once in the wash, the machine cracked our windshield - there was zero damage prior. Upon exiting, we stopped and showed the employees the damage. They had us submit a claim form and said they'd get back to us. Fast forward, they sent an email stating they weren't liable and went into a diatribe about how this is how "tempered glass works" (Windshields aren't made of tempered glass, they are laminated glass). When I pushed back and told them I expected them to fix it or pay our deductible they refused.I contacted my insurance company and they said that the deductible is $250 and it could potentially raise our insurance rates if I file a claim. They refuse to take responsibility. I have contacted the Attorney General, the Better Business Bureau, and will make sure to tell everyone to NEVER EVER TAKE THEIR VEHICLE TO ECLIPSE CAR WASH OR ANY OTHER CAR WASH THEY OWN (they own many). Buyer beware - this is NOT how you do business.

When my old car wash closed down, the search for a new one ended here. Even grimy wheels come out…read more99% clean, just a bit of manual touch up required. Towels and spray-bottle cleaner supplied. Vacuums that work. Mat washers. Wow! Thanks, ECW, for helping me keep my vehicles neat and tidy.

Did a good job cleaning the truck which was a hot mess! Muddy and just plain filthy. A few spots…read morethat they quickly came out and fixed. $32 with wax protectant with military discount. Very friendly and professional.

Under previous management/ownership, they used to do a great job. Since taken over by Jack Schmitt,…read morethey fired the old detail crew. Well, I don't know if they were fired, but none of the old crew is there anymore. That's unfortunate, because they used to do an outstanding finishing job! My truck was always turned over to me in spotless condition, inside and out. The new crew is more interested in getting your vehicle done so they can pick up their tip. Quality service has become a thing of the past here. Makes sense, because it was taken over by a GM dealership owner! See, pretty much everything the Government Motor Company (GMC) touches, turns to crap! So upon close inspection of my "brand new" Toyota 4-Runner, the truck came out of the detail shop with scratches, that weren't there when it went in. Of course the manager takes no responsibility for this! Won't be back!

I have to say the woman that was helping everyone get through the car wash was very pleasant and…read morenice to deal with. The car wash itself does not have anyone manning it instead there are signs that tell you to pull forward and when to put your car in neutral. This is the first time I've been to a car wash that does not have someone navigating you in it so I was a little nervous but I had no issues at all. The vacuum that I had must've just been so full or maybe had something stuck in it after the car wash because I did not have a very good suction. The only thing I would encourage the location to add are rags with spray on carts like I've seen at other car washes so people can wipe down the insides of their car without having to buy some thing from the vending machine. I think this is a nice bonus to add.

Cleaning of the inside of the vehicles, it's offered with the membership I have and they always do…read moremediocre work and you have to ask for them to do the service that's already paid for. More training should be spent on cleaning the inside of the vehicles properly.

I went there again today. The washing of the car was fine. Their vacuum cleaners are worthless…read more They are big and silver, they are better off storing grain for the farmers.

This car wash just doesn't get the car clean. The bug prep cleaner is a great work out but doesn't…read moreget the bugs off. Maybe they've changed the product from last year or dilute it too much? The running boards and back window of my SUV don't even look like they've been through a car wash when I'm done. They had no detail bottles or rags available and ask that you limit your vacuuming time to 10 minutes. Complete waste of money. The kids who work there are friendly and nice.

Today I decided to give Rainstorm my final try of service after using this car wash for over 10+…read moreyears. I asked the gentlemen at the pay booth if the interior clean for $28 does a good job. I also inquired asking if it included washing the seats, cup holders, trim and floors? His response, "Um kinda, they do an okay job inside and wash for only 5 minutes...." I still proceeded with the $28 wash and was once again left with a dirty vehicle. Dust, crums, trim uncleaned, dashboard disgusting, door handles not washed, and the cup holders still dirty. I still tipped the teenager and didn't put up a fuss. However, I'll never come back here again. Look at the photos and tell me if this is worth $28?

If you're a Rainstorm monthly "Fast Pass" customer and wish to cancel, make sure you do it at least…read moreseven days before your next billing date. While this is stated in the nearly 5,000 words of Terms and Conditions on their web site, it is not mentioned when signing up. I neglected to read the fine print online, went to cancel two days before my month was up, and found that my credit card had already been charged. Local and district management flat-out refused my request to reverse the charge.