Dr. Mills is extremely thorough. Takes his time with pets and is so down to earth. The staff are…read moregreat. From the minute I walked into the office, I felt at home. My only regret is not switching to this clinic earlier. Highly recommend!!

Dr Mills was my vet in Florida when he moved to Dawsonville many years ago we found it difficult to…read morefind another "replacement " in Florida ..we had moved to N Georgia ourselves some 20 years later and again tried to find a local vet , we missed the compassion and empathy Dr Mills possessed , well finally rememberd Dr Mills moved to Dawsonville and the hour and half drive is WORTH it now I too will regret when the day comes he retires

Fabulous service. Our cat Thomas was in an awful…read moremotor-vehicle accident. He was ran over by a DODGE RAM. With a broken pelvis and torn belly muscles he needed surgery and a lot of TLC. Dr. Funk and Dr. Potter kept me updated throughout the whole ordeal. They even let me come by and visit him while he was there. I noticed he was being spoiled by all the staff. Thanks to them we have Thomas back home recovering, eating and starting to feel his sassy little self again. LOVE THEM.

- I will start by saying with my first visit last week Mrs. Weaver ( hope I'm spelling correctly )…read moreis an amazing vet. We brought 1 of my 3 fur babies in last wk & informed her that all of them are experiencing extreme itching, patches, & dry scaly spots. She tested for flea ticks & mites, came back clear & she also performed a skin scrap. Prescribed her steroids & something for the infected skin. Amazing lady. I called the following wk to bring my other fur baby & called prior to my visit & asked to have the same vet we just had ( Mrs. Weaver ) I'm big on 1st faces & comfort. I was told that it will be her again. Get there & it's 2 completely different vets, NOT Mrs. Weaver at all. This specific vet ( Dr. Nunnally ) damn near seemed scared to come towards Gelato. Stood by the door until I distracted him with treats. Basically, came in asked what day did we come in with other dog, said she was going to check the paperwork & came back with medication that was given to my other dog. Literally in & out. Honestly thinking notes are kept & communication is tight, didn't think anything of it ( my babies do have allergies ) until I got home to give him meds & notice he only had steroid NOT the medication for infected skin. So I called back to ask about it, 24hrs later I'm told the vet ( Dr. Nunnally )didn't see the need to because no skin rash was present ( I'll post picture of his skin irritation that she claim he never had because she was too scared to look ) she clearly missed it because it's been going on with them for 3wks, I even had to send pictures & was told I'd have to pay for another visit when it should have been done RIGHT when we brought him & informed them that day. Hell, even the receptionist tried it saying " no she didn't miss it, in her notes she doesn't have skin irritation" like YOU WEREN'T THERE ! It truly doesn't matter atp what she did note because it was CLEARLY false. Gelato was 100x calmer than Queen was & Mrs. Weaver manage to get it done right. It doesn't matter if the revisit was $200 $50 $10 or $2 it's the fact that it wasn't done when he came in so WHY should we have to pay for her ( Dr. Nunnally ) mistake ? Everyone makes mistakes it okay, it's truly just the principal. Mrs. Weaver, however, is Heaven Sent. She gave this place a star in MY opinion. Establishment is beautiful but I'll definitely pay my money towards a vet that gives af.

We have gone here for over a year. Using their grooming and vet services. Everything has been ok…read moreuntil 3 weeks ago. We took our dog to get groomed. She went in perfectly fine & came out with 1 eye completely shut. The next few days her right eye could barely open & when she could open it, her eye ball was droopy. Through multiple vet visits with them, they would never give us an answer about what happened. They ordered us a steroid and pain medication. Mistakes happen, but usually people try to make up for those mistakes. No word about what happened to our dog. "We don't want to speculate", yet they took pictures after whatever incident happened. Obviously something went wrong while our dog was here. We finally decided to get away from this place, went to a new vet. Gave our got an anti-inflammatory and her eye is close to being back to normal. Stay very far away from the grooming service. Dr.Gladden was nice, but I wish she would have decided to give us an anti-inflammatory to speed this process up. All in all we spend over $700 and still have no clue what happened to our dog after multiple questions. We will never go back.

I have been using this vet for 14 years and was satisfied with their services. This year at my…read morecat's annual exam was quite different. A new vet too the cat, in his carrier, to the back. 5 minutes later the vet came back and said my cat was not being "co-operative" and they could not see him that day. The vet told me to give the cat gabapentin before bringing him back. Of course she sold me the gabapentin for $21! I was very disappointed in this service and found another vet right away. If they can't handle a cat, what good are they?​

If I could leave 0 stars I would. Convinced this vet is only worried about making money. Had my pet…read morehorribly mistreated by them. In a cast for over 3 months and once removed, had a horrible infection. I will never be returning! Do yourself a favor and do not use them!

If I could give zero stars, I would it seems they only treat the kindest of labs if you have a cat…read morethis is not the place to go. To turn away an animal that has an emergency condition and you call yourself a vet doesn't seem right. It's called wearing gloves that's what all the other vets do, look it up.

If you're looking for a Veterinarian who gives your animals love along with great customer service…read morethen Lance Animal Hospital is the perfect choice! They have helped us through many major concerns between issue from our 2 beloved dogs! My husband & I have a 13 year old miniature dachshund & this past Spring of 2024, sadly our beloved 10 year old Doxie poo (Roxy) passed away. A few days later, we received a special sympathy card in the mail from Lance's. I was very impressed that they had taken time out of their busy schedule to personally contact us after our dog died, and what really made a big impression on my heart was the kindness we received from each member of their staff. Each person personally sent a sympathetic message along with their signature on that sweet sympathy card. In the 13 years since we've had our dogs, we've used 2 other veterinarian's in Hall Co, but neither of them treated not only our animals, but our family with such excellent customer service & kindness as Lance Animal Hospital has treated us! Blessings to Lance's staff from Shane & Paula Karrigan

They are very kind... we have recently lost our two senior dogs... but the care they received over…read morethe years was wonderful. I would highly recommend them.

Ms. C, I have been going to this office over 6 years and had…read moreto set an appointment for one of my 3 dogs. The appointment was for 8:30 am and 6 minutes before the visit I received a phone call because she needs bloodwork, to be told she needed to be seen by a doctor also! Apparently, whoever did the appointment didn't do their job. The doctor wouldn't be available and can I bring her back at 4:00, and was told it was law that she had to be seen by a Doctor! My dog was fasted and didn't get her morning med, and you tell me I HAVE TO? The receptionist was rude and telling me I HAVE TO. What was the appointment was for! After talking with the office manager Matt it seemed that our business wasn't appreciated. I called another Vet and moved along. I do not recommend this office if you treat a customer that way.

Lucy looking beautiful after her Bath Special at Chestnut Animal Hospital today. She has very bad…read moreanxiety and the are always wonder with her. Call them know & ask about their Bath Special.

If you've been away for a while, take a chance and come back. Let's be honest, if you came to…read moreBrowns Bridge Animal Hospital (BBAH) during the days of Dr. Vitali & Dr. Watson, and continued to come to BBAH after they left, you probably have a bitter taste in your mouth. The rotating staff, management and vets that came in after Vitali, et al, left were abysmal. Many/most of the old clients left after terrible experiences, some truly heartbreaking. We, too, left & took our dog to a vet across town, with whom we had no problems. The new vet was nice, competent, we liked him well enough, but it was inconvenient. A friendly letter to old clients announcing a new owner/vet encouraged me to @ least give BBAH one more try. I went to see Dr. Hall w/my 11 y.o lab mix and really liked him. I liked him enough to let him do a knee surgery that she needed. He recommended a less expensive, more conservative surgery due to her age, which I appreciated. He did a great job, was nice, friendly and responded well to questions. But hey, it's still an expensive surgery, so I thought maybe it was just good business for him to be nice pre/post-op and follow-up. Recently, however, my old girl developed a rapidly growing lump on her belly. I took her in, expecting the worst. Initially, he recommeded, not surprisingly, surgical removal. We talked a bit and I expressed concern about repeated anesthesia at her age. We talked about the risk/benefit and we mutually decided to take a step back and go for a "wait and see" approach. He made sure that I was comfortable monitering the growth, even though removal might be the "ideal option". If it grows, we'll remove it, if it doesn't, and its not bothering her, then we'll continue to moniter it. I now feel comfortable he's not just being nice to me (& my dog) because he's looking to do a money making surgery. He recommended the "text book" right answer (surgical removal b/c it grew rapidly), but listened to and considered my concerns and together we came up with a plan of care with which we all feel comfortable. Dr. Vitali left some huge shoes to fill, but I think I have found a vet I am really beginning to trust. I can attest to Dr. Hall's surgical skill thanks to my dog's successful knee surgery. More importantly, perhaps, I am beginning to trust him as a good, honest, thoughtful vet that genuinely cares about my dog. That, as most pet owners know, is a trait that is priceless! If you left BBAH for the same reasons most of us did, consider going back :-) I'm a new fan.

Stay far away! My…read moredog had a laceration that needed medical attention. Google shows that they are open until 1, but we called and were told that they were open until 3 today. We arrived at 12:10. The place was deserted and the employees were on their cell phones. I was told that they couldn't see my pup because they don't take patients after noon on Saturdays. We were only 10 minutes past the cutoff. Staff was on site and not busy, but still couldn't tend to my injured pup. What does that tell you about how they treat animals? If that's what they do in front of a customer, imagine what goes on behind closed doors! Run, don't walk, away from this vet clinic who clearly does not care for the well-being and health of animals.

My cat had an emergency on a holiday weekend. I called 3 different emergency veterinary clinics…read more Out of them, Taylor was the kindest and most patient with me over the phone. She displayed care and concern and that is the main reason I chose to go there. Taylor, the techs and the vet were all very wonderful and helpful. Later that night I even had to return with my cat for help administers his medication. They helped at no additional cost. They gave me much relief in a scary situation. I am grateful for them and would recommend them if your pet needs emergency care!

The best er vet I've ever been to. You can tell that they really care about the pets that come in…read more Everyone here is so sweet, it made my hard night much better knowing they treated my girl like their own. The vet worked so hard to figure out what was wrong with my dog and thankfully she figured it out, she was on oxygen all night, they let us in the back to see her and its such a comfy/cozy place for the animals to be at. 10/10 recommend this place, they're absolutely amazing!