This is a very long overdue review. About 25 years ago, Dr. Orr saved my soul-dog's life. I was…read moreabout 11 years old, and me and my recently widowed mom had waited almost 2 weeks to be able to adopt this extremely sick yellow lab from the pound. My poor boy was kept on a chain wrapped around his neck for so long that his neck eventually grew around it. He also had extremely advanced heartworm. Dr. Orr was honest with us and didn't have high hopes of a positive outcome. Nonetheless, he stayed with my boy all night long, monitoring him and giving him meds. He called us at about 5:00 the next morning to tell us he was going to live. We named him Sam, and he lived a beautiful life with me until I was 25 years old and he was 17 He was my heart and soul and I can never thank you enough, Dr. Orr. You are appreciated and you are loved.

I have used Dr.Orr for 40+years. I have always pleased with the staff and the vets. They have cared…read morefor my pets that epilepsy seizures, cancer, ear infections and accidents. They also do their yearly exams. I also use their boarding service next door to them.

I have used Walk This Way Pet Service for over one year now. I can confidently say that my service…read moreis still as exceptional as ever. I travel for work, so I am out of town often. Lori is the sitter I use and she is outstanding. Recently I was away on business and received a call from Lori. Normally she sends pictures and videos of my precious Boomer. When I received a telephone call I was surprised. This time Lori seemed worried. She told me that she noticed a little blood around Boomer's paw. I really did not think much of it; I know he loves to play a lot and that he loves to scratch his post. However, Lori was adamant that something wasn't right. I thought maybe she may have been overreacting when she insisted that he be seen by a vet. Lori was already booked for the day, but managed to change her schedule to take Boomer to his vet - thank God she is so vigilant! Had we waited much longer, Boomer may have acquired an abscess. His nail had grown into his paw (shame on me for not trimming his nails) and was beginning to become infected. The situation was so serious that my vet did a minor surgery to make certain my baby was healthy again. Lori not only dropped him off at the vet, but also, made her next appointment on time, then returned to bring Boomer (cone on his head and all) back home. I flew home to be with him immediately. This business is exceptional, the level of care, outstanding. I cannot thank Lori enough for going over and above for my Boomer. I am forever grateful to her and I refuse to use anyone else!!!

I've used numerous cat sitters over the years and Lori is by far the BEST. She schedules…read moreappointments, instead of just giving a round about time she'll arrive, and is highly communicative. Each visit Lori sends texts, videos and/or photos, which is reassuring when I'm missing my fur babies. Best of all, my cats like her. They typically take time to warm up to new people, but not with Lori. I can't recommend her services enough.

Our Great Pyrenees, Gracie, is sweet as pie. However, she is a MASSIVE challenge to groom…read more Unfortunately, she was quite naughty; she escaped and went exploring in a swamp just before our scheduled groom appointment. Lucky for us, we booked Iris. Iris is truly is a Super Hero Groomer‼Despite Gracie being the most dirty she's ever gotten, Iris got her back to her glorious pre swamp condition. She was SO CLEAN it seemed like magic, but I KNOW it took a TREMENDOUS amount of hard work and dedication to get Gracie clean, floofy and cuddle ready again. We are so grateful to Iris, and we cannot wait to live closer to PetSuites Cumming, so we can book Iris more frequently (minus the swamp‼), so Gracie always looks this MAGNIFICENT.

I work as a therapist in the Atlanta area, which means I've developed a pretty solid sense for…read moretruth versus spin -- and this situation did not require much of a BS detector. I've also developed quite a bit of compassion for the human condition. Over time, I've come to believe that true compassion isn't just about extending empathy -- it also means speaking up and holding people accountable when harm is done. So, in light of that, here is my first negative review: We brought our maltipoo, Maximus, to Petsuites in Cumming for daycare since his regular place was closed. When my husband picked him up, he noticed Maximus's ears looked smaller and were wet, so he brushed it off. But once they dried, it was obvious: someone had badly and unevenly cut the hair off both ears. I called Petsuites right away. The managers had already left, but I spoke to two employees -- one of whom had been with Maximus outside -- who claimed that "a piece of matted hair the size of two fingers on his left ear fell off," and insisted "100% no one cut your dog's hair." I explained this didn't make sense (as the before-and-after photos clearly show), but they kept denying it. The next day, the manager, Kayla, called me. She said she reviewed video footage and saw another dog chewing on Maximus's ear, gnawing off some of the hair, supposedly explaining the missing hair. When I asked about the clearly trimmed and uneven appearance on both ears, she offered no explanation but maintained, "I am confident no one cut the hair off his ears." Pet parents deserve transparency. If they had called me from the beginning to report what happened and offered to fix it, that would have shown accountability. But instead, they tried to cover it up with a bad haircut, waited until we discovered the problem, and then denied it. That's extremely concerning. If they can hide something so obvious, it makes me wonder what else might be happening behind closed doors. Prior to posting this, I gave Petsuites Cumming a chance to fully own up to what happened, but that was days ago, and here we are. So, I'm leaving this review to warn others. Pet parents -- unless you want a bad haircut you never asked for (and questionable honesty on top of it), please consider taking your pets elsewhere. Petsuites, Cumming -- do better.

I have used Petwatch as my petsitter for almost 2 years. They are reliable, trustworthy and…read moreconvenient. I can trust that my fur babies are being well taken care of. :)

From the owner: Professional Pet Sitting Services include: Pet Sitting…read moreDog Walking Pet Care of All Pets Large Animal Care Housesitting Pet Waste Removal

Happy Tails pet sitting is wonderful! They are very conscientious - do an interview with your dog…read moreand send texts and pictures while you are gone so you know everything is fine. Vixen, our 7 year old Doberman had never stayed at home while we've been away, we've always had her stay in someone's home so we weren't sure how she would do with only visits. Holly and Alana visited 4 times a day for meals, walks and even snuggle time when a thunderstorm rolled through and Vixen was scared. I would highly recommend Happy Tails!

We've recently went on vacation and our dog is very picking about boarding. We decided to give…read moreHappy Tails a chance. Sophie came to our home 3 times a day to walk our dog. She dis an amazing job treating our fur baby like her own pet. I would recommend using them for dog walking or pet sitting. Sophie would post a note in the system after every walk with a picture or 2.

They are so good with our pups-whom we hate boarding. But when we do, we've always used Happy Dogs!…read moreBristol and Josie get to stay together and always have a great time. The one time Josie wouldn't eat because she was missing her family, they were patient and gave her lots of special attention and love. Highly recommend Happy Dogs!

Our pup Gatsby has the very best time staying here when we visit family (we live in Tampa but have…read morefamily in Cumming). He has stayed the past cpl Thanksgivings and we just had a 4 night stay (July). We also got the wash & dry added and he smelled and looked great at pick up. We are so thankful to have a trusted, safe and fun place for him to go. The staff is top notch as well, especially Ansley!!!

I had an extremely upsetting experience with It's A Dog's Life, in Johns Creek, regarding the care…read moreof my dog, Scarlet Grace. After her stay, she came home visibly distressed and became increasingly lethargic. I rushed her to an emergency vet, where she required immediate care. The owner, Kristen, acknowledged this in writing and offered a $500 reimbursement to help with the vet expenses. Thatincident was over two months ago. I've followed up multiple times, professionally and respectfully, but I've received no response and no payment. While accidents can happen, how a business handles them afterward says everything. Their silence--after admitting responsibility--has forced me to share this publicly. I hope no other pet parent has to go through what we did.

It's a Dog Life -- but nothing about what we saw resembled a life any dog should ever be forced to…read morelive. This was our 6th time using daycare for our Australian Shepherd, Zeus, and what we experienced was beyond unacceptable. We trusted this place. We expected outdoor play, clean and sanitary conditions, real supervision, and staff who genuinely care about dogs. Instead, we walked into neglect. From the moment we arrived, the staff was rude, dismissive, and clearly annoyed by basic questions. When we dropped Zeus off and asked for a tour, we were bluntly told no manager was available and no tour could be given. No explanation. No reassurance. Just attitude. When we came back for pickup and asked again, we were told to wait so staff could "check on some things." That alone should have told us something was very wrong. What we saw after that made us angry, sick to our stomachs, and heartbroken. Multiple dogs were locked in kennels with no staff supervising at all. We personally witnessed kennel staff and groomers being unattentive, rude, and disengaged, including employees standing around or sitting on their phones instead of watching the dogs. Kennels were covered in dried urine and feces, and dogs were left sitting in it--no cleaning, no breaks, no compassion. Then we saw Zeus -- locked in a crate in the corner, shaking, crying, and terrified. Seeing our dog like that broke us. It was devastating. He looked scared, confused, and completely abandoned. Watching him tremble and cry in that crate made us feel sick, angry, and deeply depressed. No dog deserves to be treated that way--especially not in a place that claims to provide care. This was not a bad day. This was systemic neglect. We left furious, heartbroken, and ashamed that we trusted this place. We cancelled everything immediately and will never return. This was not daycare. This was dogs being warehoused, ignored, and emotionally broken. They call it It's a Dog Life -- but what we witnessed was cruelty, neglect, and suffering.

When I saw the owners of Pet Vacay I didn't think they would do a good job, however It surprised me…read morethat when I went to pick up my dog he learned a new trick. He also didn't want to leave his new friend Memphis. I'm a VIP member (Its only 4.99/month and 25% off every visit). When I went to drop my sweet dog they told me about the holiday deals: New years day = 21% off 2 visits Valentines day = 14% off 1 boarding visit St. Patricks day = 17% off 1 pet sitting visit Easter = 40% off for 1 pet sitting or boarding visit Mothers day = 10% off for a Girl pet Fathers day = 10% off for a Boy dog 4 of July = 40% off for any type of visit 9/11 = 20% off for 1 pet sitting visit Halloween = 31% off 1 Pet boarding visit Christmas = 25% off for every visit starting on 12/23-12/25 I know that because of a brochure they gave me.

From the owner: me and my best friend love animals and we both have 3 pets and love them so much. we will let your…read morepet run around and if it is good of leash it will have a huge place for them to run.

I can't say enough great things about Luiz and pet grooming center! He groomed my 4 large…read morelabradoodles at my house and they looked perfect! He was so gentle caring, and loving toward them. He even cleaned the areas he used after and it was cleaner than when he arrived.. I highly recommend Luiz.. call him now and book him because he is going to be booked soon!

I have used Suzanne to watch my horses, dogs, and now cat for over 10 years. She has always treated…read moremy fury family members as she would her own. She is conscientious and noticed when my dog was running a fever and got her to the Vet while I was away. I trust her completely and highly recommend her to take care of your fury family members.

From the owner: Specialty is pet sitting for all breeds of pets both great and small, and house and garden sitting…read more My accumulative life experiences with caring for various breeds of animals that include horses, ponies, sheep, goats, several breeds of poultry, birds, cats and many breeds of dog from teacup poodle to Great Pyrennes has spanned over 50 years. These experiences enable me to be the best candidate to care and safeguard your beloved pets.