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    Paws Animal Shelter

    3.0 (2 reviews)
    Closed 10:00 am - 4:00 pm
    Updated 1 month ago

    Services - Paws Animal Shelter

    Animal shelters

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    3 months ago

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    10 months ago

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    Petco

    Petco

    (6 reviews)

    What a horrible place. Incompetence all over the store. Don't try to buy fish there!…read more I wanted to set up a glo-fish tank and for 3 months the fish were under quarantine. In the meantime no one could help me get my water balanced in anticipation of being able to buy them. Fish tank for sale

    We are frequent customers of this location. It hasn't ever been a "bad" experience, they've always…read morebathed and groomed the dogs and that was that. The last time we picked up our German Shepherd she was still wet and the employee said "Jasmine didn't like the dryer today" I brushed it off and thought well Jasmine is a little wild I'll let it slide. I went in last week to get dog food and thought I'd book my pups grooming appointment in person. The worker said it would be a week before she could get to my dogs. She said that it was "only her" now and she's swamped. I didn't think twice about it, I understood it could be busy and or booked up. Today I dropped off my Yorkie and German Shepherd at 10:30am when their appointment was Scheduled. I picked them up 3:30pm, so they had them for 5+ hours. The employee did tell me she "knicked" my Yorkies ear but had put medicine on it to make it clot. I was little confused but the medicine she had applied to her ear was the same color as her skin so it kind of camouflaged the wound apparently. Once I get to the car after going to get the Yorkie first and then my German 2nd i then noticed that my Germans neck and entire back end was wet. Not damp but wet! Get home and look down at my Yorkie eating and notice she was cut on her stomach as well! She was bleeding on her Belly where they had knicked her as well. After that I was pissed! Once sitting on the couch I looked down and noticed my Yorkie's ear. The medicine had obviously rubbed off or warn off and you could see this so called "Knick" very clearly and I was appalled. This was not a Knick it was a serious cut, not to mention another cut on her belly! I paid and tipped a total of $91 for them to cut my Yorkie twice and for my German to come home wet! The German now looks like she needs a groom again because her hair on her back end dried all different ways because she wasn't dried properly. I will not be bringing back my dogs here ever again.

    Pawtopia

    Pawtopia

    (26 reviews)

    Excellent staff. Always helpful and knowledgeable. My Golden loves getting his bath there. Well…read morestock with everything needed. Staff checks several times to assure you have all you need. Highly recommend

    I was in the store yesterday in Norman. I try to spend some money there because they are locally…read moreowned and not Corporate, such as Petco, where I also shop. I selected some Honest Kitchen Air Dried food for my dog. At the register the young lady gave me a total price that seemed a bit high. I asked her how much the Honest Kitchen was and she gave me a price. I told her it was marked a different and lower price. Feel free to take a look. She walked over (it is a pretty small store). I moved that direction as well. She came back to the register, with an older lady now standing there which would appear to be the Manager. She acknowledged that I was correct it was marked a lower price. However, she said they had raised the price and the price it was marked on the shelf was not correct and she was charging me the higher arbitrary price they seemed to have increased to or made up. Now please understand the difference is between $3 and $4. The amount of money is NOT the issue. The total deceitfulness and dishonesty are the issue. This is wrong in any business. I own some small businesses. I would NEVER do this to someone. Do they decide to ring up an extra few dollars on every customer as they are checking out? This is totally wrong, deceitful, and totally dishonest! I feel these people need serious training in how to operate a business and deal with the public. If you made that mistake, you should own and tell the customer the price has actually been raised but we are certainly going to honor the price we had displayed on the shelf. I would have replied thank you and I appreciate that. As soon as I walked out the door you could have walked over and changed it. You must take responsibility for your errors and your mistakes in a business. I politely told them this was wrong and I do not do business in that manner and left. I will now never walk into that store again. I am in many rescue and animal welfare groups. When their name comes up and I will not have positive feelings nor positive things to say. Trying to upcharge at the register and sneak it through has now cost them hundreds of $ and possibly thousands. Do not cheat customers and people! Pawtopia, I hope in the future you will operate with a MUCH higher level of integrity. Please work to improve and be better

    Paws Animal Shelter - animalshelters - Updated May 2026

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