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    Paws By The Lake

    3.4 (28 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Paws By The Lake

    Pet boarding

    Private dog training

    Paws By The Lake Photos

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    Had my dog's nails clipped and a $50 bath on the day of pick up, next day he was licking paws raw. 3 days later he had 2 front paws swollen and red. Eventhough they have a guarantee, it doesn't cover mediation so they get out of helping me fix our sore paws. How convenient; and after paying $700 for 5 days now I have to get another vet bill!

    Room view
    Eric D.

    As I was sitting on my couch. Contemplating what to write about this place. And how many stars. I decided to give them 3 stars. But the more I sat here and the more I thought. I felt they are deserving of 2 stars. So why would a pet resort need to deserve 2 stars. Ok. I'll explain. When we dropped of Georgia at 7 am all was going well. Until 2 mins into the drop off. They came to retrieve Georgia and were about to use a choker style leash. At this point we politely stopped her and stated we would like them to use OUR leash. And we requested them to not use the choker style leash. Wait till later to understand why we believe they used the choker leash. We went on to explain Georgia's food and water needs. At this point they explained to us that if Georgia had accidents that they would need to stop the water. I told them she needs water. And to keep it full. And that she most likely would not have an accident. Then the tv was discussed. Yes. We paid for the room with tv. We requested the tv to be left on all night long for Georgia for background noise. Because if she hears other dogs it makes her anxious. We also paid for a room with a camera for us to view her. The camera worked well and we didn't have issues with it. We also paid for the daycare. The daycare went well and we didn't have issues. We were able to view her on the camera in daycare as well. We paid for her to have a bath and nails done before we picked her up. All is well here. During check in we requested a photo album of her time here. There would be an extra charge for this and we agreed to it. During check in we stated that Georgia is not allowed to have water and food within 6 hours of pickup. Well. Just read on to understand our frustration. So it's pick-up day. This is where the frustration begins. Georgia was not injured in any way. And her time in the daycare with other dogs was awesome. So why frustrated? Well it started with the leash. Remember I said we requested OUR leash? Well when they brought the food bag out to us. The lady asked for our leash. We stated that they had it. And they were supposed to use it only. A few mins passes. And they said to us. That we should check at home. That it must be there. So at this point I'm upset and I tell them that I believe the used the choker style leash. They insisted they did not. I said to them that if you think I took it home. How is that possible. Either way they found it in a cubby hole. They said they know they used it often. Hard to believe if they could not find it. The photo album was not taken. We wanted it. And they forgot about taking the pictures. Very disappointing. And finally the food and water. We found out after we left that indeed they fed her. Not because this place told us. But because Georgia told us. See pictures. I had to tear half the car apart to clean it. We ended up calling them. And complained about the food and their answer was. Sorry. We overlooked it. So to end this long review. This place is nice. But they don't communicate internally to all the employees. If a guest requires certain things like their own leash or no food and water for a certain time. Then maybe they should communicate better. I'm undecided if I will be back. The manager offered $50 off after they found out I had to clean throw up. The bill is $431 for four days. Edit I decided to give 3 stars. I was just frustrated.

    Sweet Dreams

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    3 months ago

    My pups are always well taken care of & the staff is excellent. Would recommend them to anyone.

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    1 year ago

    The dog loves it !! Great care. Many options to make your pet's stay comfortable and enjoyable !!

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    1 year ago

    Excellent boarding facility!!! Dogs taken care of per instructions. Love this place

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    Review Highlights - Paws By The Lake

    The staff is incredibly responsive, I could watch my dog on a webcam (which I did all the time, hence the nervous dog owner part...).

    Mentioned in 2 reviews

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    Whiskers To Tails Professional Pet Sitting

    Whiskers To Tails Professional Pet Sitting

    (2 reviews)

    DO NOT USE THIS SERVICE IN THE WINTER! We had been using…read moreMarlene's pet sitting service for years, & were happy with the company .. Until we went on a highly anticipated 2 week cruise / land vacation to Hawaii to celebrate our 45th wedding anniversary during the winter of February 2025.. We had a PROFESSIONAL SNOW PLOW SERVICE scheduled to clear our driveway.. Marlene, the business owner called us while we were in port at one of the islands preparing to leave for dinner.. and informed us that our driveway was not clear enough & if the snow wasn't appropriately cleared, she would not have her workers stop by, & our dogs wouldn't be fed!!! I was frantically trying to call our professional snow plowing service in Ohio before our ship left port & we would lose cell service. My niece was staying at our house at night during our trip, & she took pics of our driveway, & the snow was adequately cleared. When we arrived home from our trip, the FRONT DOOR was NOT LOCKED, & there was 40 pieces of UNCOLLECTED MAIL IN OUR MAILBOX. There was also dog vomit on the pillows on our living room couch.. When I let Marlene know of the situation we came home to..she was very rude & unprofessional & accused my 30 year old niece of leaving the door unlocked, & not cleaning up the dog mess in the living room! Then she told me I was exaggerating about the mail. One of Marlene's duties was to collect the mail daily.. Our mail was nearly falling out of the mailbox into the ditch! As far as my niece leaving the dog vomit & the front door unlocked, (which she would never do), our niece left our house at 7:00 am in the morning, & Marlene's "helpers" were the last people at our home before we arrived home later that afternoon after a 20 hour flight home from Hawaii. Marlene caused what should have been a wonderful cruise & vacation to Hawaii to be stressful for my husband & I, as we were concerned our dogs would not be attended to properly.. She was rude & cold & uncaring towards me when I tried to converse with her about the condition our home was in when we returned from our trip. I am writing this review now, a year later, because I want to spare anyone else Marlene's unprofessional & rude treatment. If you plan to use Marlene's service during Spring, Summer, Fall.. it will be fine. DO NOT USE HER SERVICE DURING THE WINTER MONTHS, as she is unreliable in the event of snow..

    We have been using Whisker to Tails for about 1.5 years now, and have been very happy with them…read more Marlene and her folks are great people and truly go out of their way to be accommodating.

    Paws By The Lake - pet_training - Updated July 2026

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