My mistake was going there on a weekend. Poorly staffed. No help. I waited fifteen minutes for a…read moretropical fish purchase and then left.

This pet smart is good I was able to find everything I needed and the staff went above and beyondread more

Ugh sooo I gave it a 2nd chance and nope done over petsmart for the price I pay for my dogs package…read morefor grooming I should NOT have to remind them to brush her teeth

They're okay but we got a completely blurry picture with Santa which sucks and when we were outside…read moregetting our puppy to pee before heading in my girlfriend completely sliced the back of her neck on an insanely sharp cut off tree branch. I managed to file it down with my keys so no one else got hurt but whoever cut it should pay more attention(before someone files a lawsuit). I should have taken pictures with my phone instead. My puppy was sitting still for a long enough period of time but "Santa" was getting all the pictures for her phone instead. Pretty bummed about it tbh, this is the better petsmart in the area.

Like this place. They have bones with meat on them He…read moreloves 'em. And they also carry the catering size of most treats.

Dog has been groomed here over 20 times with no problems and all of a sudden because he is a…read morepitbull they won't groom him. Wasted time driving here.

I tried out this grooming salon after being new to this area. Making a schedule was fairly easy, I…read morejust called and they were able to book me a few weeks out. Totally understandable because of COVID-19. When my fiancé dropped off, the staff was friendly & attentive. The prices were reasonable and my two boys came out looking very spiffy. Only thing I wasn't a huge fan of was how they trimmed my corgis butt, but that is mainly a personal preference. Their nails were trimmed nicely and evenly. They even got little ties to finish off their looks! I'll definitely be going again!

Scalped my dog stating she was matted. My previous groomers of over a year have never said she's…read morematted. When I went to pick up the dog, they had misplaced her collar and couldn't find it until the next day. Not impressed.

We were a bit apprehensive at first because of the e-collar and the cost, but we're glad we got…read moreover it because Sit Means Sit really made a difference in our Hercules. He was a rescue from a hoarding situation and apparently had never been trained to do anything, but when SMS sent the first video to my phone all we could say was, "Is that our dog!?" The trainer was absolutely excellent, going through everything step-by-step, and answering all of our questions. The facility itself is awesome with huge training rooms that are clean and odor free. We've gone through 3 training sessions and will have one of the trainers out to the house after we've spent a week or so doing home training.

Wonderful trainers who train you as well as your dogs. I would not be able to hike with my dogs…read morewithout this help and training. It is important to be open to training yourself and not just this dog

Had an 8am appointment, was there early and right at 8 only one employee showed up, said she can't…read morelet me in until a groomer arrives. Fine. 8:10 an employee arrives and lets me in, checks me in and proceeds to tell me my groomer called in for the day and there is no room in the schedule for her or other groomers to accommodate my 8:00 appointment. I scheduled a time a not a particular stylist. She asked me to reschedule, and I will just not this location. I'm required to give 48 hours notice for cancellation but it's ok for me to arrive on time and be told that there is no stylist to perform a service I scheduled them for. Anyways, 2 stars for a reason. Avoid this location.

Manager is a nut, says I cant return to store after I asked her to adjust price to what's on the…read moreshelf. Zero altercation, just a power trip for this nobody. Corporate hasn't returned my calls. I'm happy to take my business elsewhere.

I visit family in Central NY every year for summertime. I often have a need to board my dogs. I…read morehave always settled for other places until I was referred to Pawphoria just recently. This place is amazing! Gina the owner is there 24/7. She loved my girls, she stayed in touch with photos and texts and she made me feel from the moment I met her that my dogs would be loved and taken care of....and that they were. Also, the place is spotless. I can't say enough about what a good feeling it is to know that you don't have to worry or stress about your babies. It makes me happy that my dogs have a "home" while I'm away.. thank you Gina and Dillion for your wonderful and genuine care.

Great place. Very professional, highly ethical. Our dog goes twice a week to play. She comes…read morehome exhausted from playing with other dogs and toys provided by them. It is a super clean place and very safe. Two blocks away and our Kali starts getting super excited that she is going to see Gina and her son and her fur friends. HIGHLY recommend them.

We are very disappointed with our experience purchasing a kitten from this breeder and feel…read moreobligated to share it for the benefit of potential buyers. Shortly after bringing our kitten home, she was diagnosed with multiple health issues, including a UTI, upper respiratory infection, Giardia, anemia, and significant malnourishment. We incurred thousands of dollars in veterinary expenses almost immediately. At a premium price point, we did not expect to bring home a kitten with several active medical conditions. While illnesses can happen, the number and severity of issues so soon after adoption raise serious concerns about health screening and pre-sale care. Communication regarding accountability and reimbursement was also not handled in a professional manner. We love our kitten and are grateful she is finally improving, but based on our experience, we would encourage prospective buyers to carefully research and consider other options before moving forward.

I can't say enough good things about Lisa's Cattery! The home is always exceptionally clean, and…read moreshe is incredibly friendly and welcoming. What I appreciate most is that they always encourage visits to see the kittens, which really helps in making the right adoption decision. This is my third time adopting from New York Bengals , and each experience has been wonderful. I highly recommend them to anyone looking for a new furry family member! My first bengal is a snow mink - Cleo , brow bengal Venus , & newest member blue bengal Zeke

He needs to stay out of birds, and some of the furry animals. He needs to stick with reptiles. Was…read morecramped, smelled like dust ,bird toys had dust on them,,Makes you want to buy everything in this store.Also the kid working there, knows nothing about birds.Yet he gives the wrong info to customers .

If I could give this so called exotic pet store a zero star review because that is what it…read moredeserves. Living conditions for the poor animals are atrocious. Cages for birds are dirty, to small and no enrichment toys for them. Birds get stressed and do self harm. They need to be happy. Some of the birds are being boarded by customers. I would not let them take care of a maggot let alone one of my bird babies. The fresh water tanks with frogs in it had dead frogs. No humidity, water bowl or UVB on the chameleons. A couple struggling to shed due to lack of humidity. No UVB on the poor Bearded Dragons. They looked stressed and one had a sore on the top of its nose. Water bowls were way to small for them to soak and one looks very thin. Tortoise enclosure was dirty and small. Torts should not be housed in and see through enclosure. The large bunny's cage was disgusting and way to small for a small bunny let alone a bunny of that size. A lot of the animals are marked not for sale. Store pets!!! I hope they are not breeding them because the way these poor animals are kept would not produce healthy babies. The over all store was dirty, smelled awful and made me sad for the animals. People think they are saving animals from places like this when they buy them but they are making so they can keep the doors open and buy more animals to sell. Please do not purchase anything from this place. It's just awful!

It's in North Syracuse. Excellent self serve shop. Diane…read more(owner) is knowledgable, helpful & very nice. Selection of high or low bays. For a very reasonable cost you can wash your own dog, they supply everything (except the dog) no time limit & they clean up the mess. Diane will also trim nails for a small additional fee. If you don't want to wash your pup yourself, make an appt and they will groom your dog for you. Love this place...and so does my dog. Every pup gets a treat on the way out too.

Excellent customer service. Employees truly care about their clients . Wonderful accommodations and…read morewash amenities.