This place is amazing and they know there stuff showed them a pic of my snake and they have me a…read morefurry that was perfect for my girl ladys are very nice wish I could have seen the store when they had a monkey and where bigger I would recommend for any snake owner or owner of bird this place rocks

A lot of the animals inside don't look like they're taken care of properly it's really sad. they…read moreall look stressed out, bored, or unhealthy. a lot of the other things they sell aren't proper things for good animal care like the hamster cages, food, toys and many other things. I personally wouldn't buy from here and support the business.

Has all my favorite authors! Including Debt the First 5000 Years by David Graeber which I picked up…read moreon the clearance rack. Has a great selection of radical kids books which is so helpful as a little free library steward :-) Staff is nice and helpful and thankfully balances the best interest of the cats with being service minded. So glad the cats have a room where they can get away from people if they're not in the mood to be friendly.

I came here on Saturday April 25th for Indie Bookstore Day and this place was PACKED. It was hard…read moreto navigate to the fiction shelf as there were so many people looking for new books to add to their collections. My genre of choice is Romance and I did not see a dedicated Romance section. Luckily, "House of Cotton" was on my TBR, as I had bought and gifted it a few years ago. So I snagged it and paid. The two workers behind the cash wrap were friendly and took the time to make me feel like I was the only patron in the store, despite what was probably an onslaught for the day. Rad Cat also has a curated selection of stationary and journals to choose from if that's something you're also in the market for. They have a section for cats you can interact with, however with the amount of people that came through on this day, the cats were also overwhelmed and weren't able to be interacted with. Which is totally fine and made total sense for the day.

I was referred to Dose's Vet Pets by a friend, and I'm so thankful I listened. This…read morehusband‑and‑wife team, Dr. Sharon Dose and Dr. Tom Dose, is truly exceptional: pragmatic, efficient, well‑organized, honest, and incredibly thorough. After visiting many veterinarians over the years, this is hands‑down one of the best places I will ever take my small dog. Our Bichon Frise, Aspen, came to us almost a year ago from a horrific puppy mill, and today was his very first anesthesia dental cleaning. I'm a huge fan of Dr. Karen Shaw Becker and her book The Forever Dog, and after reading her sobering statistic--"By age 3, 80% of dogs have periodontal disease, most of it below the gumline where bone loss, abscesses, and tumors go undetected"--I knew I had to get his teeth taken care of right away. From the very first visit, I was impressed. Parking is easy, the location is simple to find, and Dr. Sharon Dose personally handles everything from answering phones and booking appointments to performing thorough exams. She provided clear estimates without me having to ask (unlike many other vets in town), and she even took the time to show me exactly how to brush Aspen's teeth properly at home. No other vet has ever done that. The day of the procedure (early Sunday morning), their thoughtfulness truly shone. We received clear pre‑op instructions, a straightforward bill breakdown, detailed emails before pickup, a phone call with updates, and even a look at the decaying tooth they removed. Everything was handled with skill, excellent time management, professionalism, and genuine care. Their passion for keeping pets' teeth healthy is obvious. We're deeply grateful for the tooth extraction and the thorough cleaning. Aspen's teeth are now sparkly white, his breath smells so much better, and--most importantly--we know he was in the best hands possible. Their honesty, knowledge, and non‑predatory pricing make them absolute gems in the Reno/Tahoe community. I truly wish more people operated with their level of integrity and heart. If you have a small dog, do yourself a favor and go see them. You won't find a more hardworking, caring, or trustworthy team. Highly recommend for your fur babies!

They are very thorough and caring. The dr's answer their…read moreown phones. They keep their overhead low so their rates are very reasonable.

Amazing doggie daycare. The staff and owner here are so sweet and they really take care of all the…read morepets as if they are their own. They go out of their way to customize care. I had to extend my hours and they were willing to accommodate my asks. When I had a puppy and really wanted to board them, Dhonna created a specialized care plan so my dog would be safe and separate from the other pets. Can't say enough about this place!!! They are awesome!!!

I highly recommend Dhonna's grooming and pet sitting services. My family and I have used Dhonna at…read moreUncle Fredie's House of Pets for years. My dogs love to go there to get clipped, groomed, and cleaned up. Dhonna is a very hard-working and honest person. House sitting for a few days went very well, and my pets love her. Dhonna is a professional pet sitter and groomer. She has extensive and vast knowledge of veterinary care. I trust Dhonna with all of my heart. I give her a ten-star review. She goes above and beyond to care for our pets. I am a Toy Poodle Breeder, A dog Mom, just like Dhonna. She is compassionate and caring. Thank you, Ms. Dhonna. Sureyya Scott Reno, NV

They denied me service in my time of need, which is very upsetting considering I have a 13 year old…read moredaughter.

Good people trying to help homeless folks, who are often in need of mental health services or…read moreaddiction programs. I would consider the effort commendable. I am not one of their clients, so I cannot speak from personal comparisons of services offered or personnel working there, but I admire these people who are trying to help.

We like Urban Hound - they are good with our pups and the girls enjoy staying when we're not home...read more

Love everyone there and they are so loving to my dog and all the others I see interacts with!!…read moreHighly recommend

I walked in and they gave me an appointment in two days. Very happy with the results. My pup is…read morecool and comfy.

Very disappointed with Hands to Paws and Emylia…read more I normally don't leave negative reviews, but I feel people should know about my experience with this business. I traded Emylia three pairs of grooming shears, a set of clippers, and four clipper blades in exchange for three grooming appointments for my dog, Pete. I received two of the three appointments. On the day of my third scheduled appointment , Emylia called in sick and did not notify me that my appointment had been cancelled. I showed up expecting Pete's scheduled grooming appointment and was informed she wasn't working that day. While I was standing at the counter, I quietly mumbled to myself, "F**K , she still owes me a free haircut" The employee immediately responded, "If you ever talk to me like that again, you'll never be allowed in here again." I found that response unnecessarily rude and confrontational, especially considering I wasn't speaking to her. At that point, between the cancelled appointment with out notification and the way I was treated by the employee, I decided I no longer wanted Pete groomed at Hand to Paws. I asked Emylia for the $70 value of the unused third appointment to be refunded. She agreed to arrange payment the following week. That week came and went with no payment. I got a text from Emylia she wanted to give me back the clippers. I declined she's already had them in her possession for over a month. I followed up by text Friday and still have received no response. People get sick, and I completely understand that. The problem is the lack of communication, the way I was treated when I showed up for an appointment that had been cancelled , and then the failure to follow through on an agreed-upon refund. The $70 isn't really the point. Its the way the entire situation was handled. I expected better customer service and better business practices. Based on my experience, I cannot recommend Hand to Paws.

I'd give 6/5 stars if possible!!…read more Reno Rats has beautiful and well-breed pet rats. We added two of their babies to our mischief, and we can already tell the differences in temperament and health between them and our older pet store feeder rats. We love their distinct markings and friendly nature. They made the whole process so easy! We were on the waitlist for a couple months because we wanted dumbo eared babies with smooth coats and unique markings. We got regular check ins and lots of updates once the babies were born. Once they were old enough to be adopted out, we got to pick which pair we wanted and set up a time to get them. What I love most is how much they care about their rats. They talked me through the introduction process between my older rats and the new ones. They've also been a super a helpful resource for care advice and local resources. When one of our rats got injured, Reno Rats recommended we go to EVS Pet Urgent Care of Reno. They were able to clean the wound, prescribe antibiotics and anti-inflammatory meds for a reasonable price. I doubt my rat would have made it without such prompt and competent medical care. If/when I have more space for rats, I will definitely adopt from Reno Rats again. They're the best breeder in Northern Nevada!

Reno Rats is truly the best!! Having owned rats a few times before (from friends) I can hands down…read moresay this is the best option in northern Nevada and surrounding areas. Both my boys adjusted super quickly to a new home, are super friendly, and are my favorite rats i've owned (not to say the others were not great too). The Reno Rats website is PACKED with valuable information from care guides to shopping guides. Communication is sooo easy and i've always felt able to reach out if needed for anything I needed or just to share cute pictures. Truly one of the best experiences and Highly recommend working with Reno Rats. Their instagram is one of my favorite pages to follow as well! Overall, 10/10 experience, affordable, helpful, and the best adoption option by far.

Josh is the best! He's done an excellent job with a reactive family dog and introducing her to our…read moredog. We love working with him and highly recommend him.

We adopted an anxious pitbull mix from the humane society, who is a sweetheart and cuddlebug to me…read moreand my husband inside the house. We quickly found out that outside the house is a different story, as she is very reactive to dogs, to the point that she would lunge and throw herself at other dogs walking by when we were on a walk. It didn't matter the size of dog or how they were reacting, it was like a switch flipped and she immediately tries to go for them. After a couple of extremely stressful and scary walks, I knew it would be best to reach out to a trainer for help. I was aware of Barkside because Josh volunteers his time at the humane society and I have seen him working with dogs there. I reached out and got a quick response, and booking is a breeze with their online calendar and payment processing. From the first time meeting Josh I can tell how much he loves dogs and how much passion he has for helping them. He is always saying how whatever issues a dog is presenting is not their fault, and focuses on how we as owners can give them the guidance and structure they need. He has been extremely helpful in showing us walking techniques and best practices, and also how to react to perceived threats outside. He has never hesitated in dealing with any situation we encounter and is diligent in making sure we as owners feel comfortable handling the situation as well. It will still be a while before our pup is able to work through her behavioral concerns, but we are already seeing great progress after two sessions. I feel much more equipped to handle dog encounters now, and am no longer scared anytime I see a dog approaching on our walks. If you have a reactive or aggressive dog, I highly recommend working with Josh.