Hound Haven has been very good to Sammy, recognizing and accommodating his habits. He has a…read morefavorite kennel. I'm happy he is content in their care. Hound Haven has always been very helpful and even came to the rescue when Sammy had to be removed last minute from a negative ROVER experience. (Thought a home would be better for our 2 week absence. I was wrong!) My son removed him and got Sammy to Hound Haven where he was cared for beautifully.

We came to Franklin and needed to board our 2 dogs. Found Hound Haven and our dogs loved them!read more

I cannot say enough about Goose Creek Pet Hospital. The Vet we met with was very thorough & the…read moretechs are SO nice too. It is also very clean We are new to the area & have a Senior Pup, Cooper ( please don't tell my dog I used the "S" word). Cooper is 14 years old so we were nervous to make the switch. I am happy to report the switch was seamless because of the caring staff at Goose Creek. I only wish they had boarding so I could have peace of mind my Cooper is in good hands on the rare occasion we need to travel without him.

I took my two labs there, and my sweet little puppy. They are caring, thorough, and do an excellent…read morejob on preventative care. I would definitely recommend.

Grace has been a godsend for us and our dog. We adopted a rescue that has severe resource guarding…read moreissues and had not been socialized with people nor dogs. He's a unique dog, and for a while we weren't sure we would ever find someone who could effectively and safely handle him, but Grace was able to not only speak his language - but also safely integrate him into walks with other dogs and help muzzle train him. She quickly became his favorite person and was one of the only people he trusted. Grace went beyond the walks and basic training and would sometimes ask if she could take him overnight to get him used to being around different dogs (hers) and people. He always loves these sleepover and has learned to better read other dogs and communicate as a result. Our boy has come a long way, and we owe so much of that to Grace and Lucky Dog!

We had to find a kennel in a rush because of an unexpected situation. We called all the kennels we…read moreknew of but they were full, so we went looking at the "unknowns". This turned out to be the perfect place for our dog. Jeff and Grace keep great control over the animals, and keep the numbers way down. Our dog was unsure of herself for the first day or so, but quickly joined the pack because I believe she felt very safe at this place. Great big fenced areas to play in, and best of all communal sleeping on furniture! She felt right at home. Highly recommend this place. You can see her airborne flying with the pack in the second photo!

Do not really care what others say, I believe that if you…read moretreat others with respect and really just have conversations about what you need or are looking for they will be more than happy to help. We always place or puppies in here for overnight stays, even for extended times. Both of our dogs return super happy and are well taken care of. Highly recommend.

Don't board your dogs here! Bait and switch and my dog came home with sores/open wounds (and they…read moredidn't bother to tell me)! I paid a premium for a "creekside cabin" which states (per their website) "each cabin comes complete with a flat-screen television, calming color scheme, and custom padded bed." The room my dog was in had no bed for almost an HOUR and the floor was soaking wet. I had to call them to tell them to give her a bed. The bed was just an elevated dog bed made out of PVC pipes. The paint was peeling off of the walls and the room looked like a prison cell. The creekside cabin is also supposed to have cameras. They don't tell you that the cameras turn off for about 9-10 hours a day. If you want to check on your dog between the hours of 9pm-6am, you're out of luck. I also paid for an extra package to have my dog taken outside to go to the bathroom more often. It also included pictures of my dog. They sent me pictures through the metal bars of the kennel where my dog looks distraught. When I picked my dog up and put her in the car, she smelled horrific, as if her skin was rotting. I went home and gave her a bath and her feet were all cut up, she had sores on her legs, and her feet were oozing/bleeding. I had to take her to the vet. Thank god I paid for the insurance here because they had to foot the $500+ bill. She had an ear infection on top of everything else, and had to take medication. When I told the manager about the bait and switch (the room looking like a prison cell), she laughed at me. When I told her my concerns, she said "we'll update the website". Don't send your dogs here. I'm still dealing with the consequences and it's now been 2+ weeks and a couple vet visits.

We have been bringing our Shih Tzu (12lbs) since 2022 for overnight boarding when our vet stopped…read moreboarding. The Pampered Pooch has been wonderful with our little dog. He is now 14yrs old and they take him to grandma's house for boarding as she will take small senior dogs. He seems to do great each time and keeps a peace of mind for us when traveling. The great thing is on the boarding they allow your dog to play during the day in the play group with other dogs. They post pictures daily, which is great to see. No extra fees for the playtime. With as many pet owners in the area we have been fortunate to get our dog into the boarding as needed. I would suggest booking in advance to secure your spot especially during school holiday time.

We have a 10 month old mini Aussie Shepherd. She needed a full grooming. The Aussie breed has an…read moreundercoat and fur. Thus, you have to be careful when grooming them because you could damage their undercoat and fur if you use mechanical trimmers. We picked PPPS because of the positive yelp reviews. We booked our pup for an appointment. PPPS uses text to communicate with you and the communication is excellent. PPPS needed vaccine records and many additional details to make sure it was safe for all the other pups at their location. We dropped off Zoey and spoke with the groomer (Bree). Bree was very aware of how to properly groom an Aussie. We had a brief conversation about what we wanted and believed Zoey was in capable hands. When Zoey was done, we got a text to pick her up. I was greeted upon arrival and Zoey was led out to me right away. Zoey looked fantastic!!! Bree groomed her exactly the way we had discussed. Zoey looked even better than I had hoped. I gave Bree a $20.00 tip. When I brought Zoey home and my wife saw her, my wife loved the grooming. My wife's only complaint was that I should have given Bree a bigger tip. I will fix that the next time we bring Zoey in for a groom.

We have used The Farm for 5 years! We have our doodle…read more Groomed twice a month! She loves her grooming routine! She also loves her home away from home. The walks by the creek while she's there and play time! She is happy when she's been to The Farm! Donna M

Family pet boarded there. Unbelievably great…read more Very attentive and personal attention to making our pet happy.

Our experience has been great. They sincerely care about your pet. We also board our dog there when…read morewe go on vacations. We have been completely satisfied with the level of care and attention to our dog.

We boarded our healthy cat and dog here for 2 weeks.When we picked them up, our dog had an eye…read moreinfection and our cat had an upper respiratory infection. We were told staff had not recognized that they were ill during their stay, so neither had received treatment before pickup. There is no telling how long they had been ill before I advocated for them. Our dog improved with antibiotics, but our cat's condition worsened and she was euthanized 2 weeks later. Given that both of our previously healthy pets became sick while boarding, we have serious concerns about the facility's hygiene and infection-control practices. We were deeply upset by this experience and no longer feel comfortable boarding our pets here. We were also disappointed with the lack of acknowledgement and empathy from the staff.

Boarded our dog here and she has caught kennel cough three separate times. We had to stop doing…read moredaycare and now pay extra for private time. The staff was apologetic each time and is very kind but that was too many instances for us. This is now our 4th option.

I would give them 50 stars if I could. I have now worked with Dr. Tsoumalis and Dr. Walsh and they…read morehave been nothing short of amazing! I just left a horrible vet and found them and I couldn't feel more comfortable and happy. They have gone ABOVE AND BEYOND for me and my dog. They are compassionate and kind and really have gone the extra mile. Everyone there is so kind and have shown me how your Dr should be caring for your animal. Please do not wait to bring your animals here they are truly amazing!!!!!!

I've taken my cat to a couple grooming places in the Nashville area, and Crystal at Berry Farms Pet…read moreSpa is 100% THE BEST! She is personable and great to work with, which are great, but she gave my cat the best haircut he's ever had. She considered his comfort level with a bath (dry vs. wet) and kept me informed throughout the process. There was a scheduling snafu early on, but the staff was sincerely apologetic, and they were able to fit him into the day. We'll definitely be back and will recommend these guys to anyone that asks!

I arrived at 12:40 on Saturday because my dog's eye was red and had discharge, and I was concerned…read moreabout waiting until Monday to have her evaluated. I was politely informed that they stop accepting patients at noon, even though the posted closing time is 1:00. I completely understand that the staff needs enough time to treat patients before closing, but it would be helpful if the advertised hours clearly reflected the last time pets can be seen. That would help owners avoid making an unnecessary trip when they are already worried about their pet.

First off, this place warehouses dogs that they claim they are "rescuing" from area shelters. They…read morekeep them in crap conditions with no actual game plan to adopt them. This is what the staff told me and my experience mirrors this. Second, the place smells like urine every time you walk in. Third, if you board your dog, they'll come home with worms, diarrhea, as well as the bag of treats you left for your dog that they didn't bother to give them. If you care about the conditions for your dog, look elsewhere. The positive reviews are all from 5 years ago when they had different ownership.

Staff is extremely rude their human and animal customers. Will be taking my dog to a place where at…read moreleast one person seems happy to be there