We had a wonderful experience. This was the first time our dog had a grooming. She's an old girl and last time I tried to bath her she had a hard time. She had no trouble at all with Cassidy and grooming her was a breeze. She looked so good afterwards. I recommend her . She's amazing, kind, gentle and patient! read more

I made an appointment for Monday 2/16/2015 to have my miniature poodle groomed. I explained that my only transportation is Handi Ride which I have to schedule a day in advance. So Sarah said if I brought my dog in by 12:00n she would have her groomed & ready by 3:00p. But she wanted me to be available in case of a problem. So I said I would just shop in the neighborhood and wait until 3:00p. When I called to schedule Handi Ride the only time slots that they had available would get me there early, or late. I chose to be early rather than late to the appointment. I arrived an hour early with my dog in her pet carrier. (I didn't expect faster service besides my return ride wouldn't pick me up any earlier even if my dog was ready earlier I still had to wait for my Handi Ride to arrive after 3:00p. When I came to the shop door Sarah was upset that I was early. I told her that was when my ride could bring me otherwise I would have been late. I said that I didn't expect her to do my dog earlier & that I expected to have to wait. Then Sarah raised her voice & started yelling at at me. I didn't understand what she was angry about. But she said that she had told me specifically not to be early. Sarah said that she had told me repeatedly over the phone. I only said that I don't remember her saying that. But I asked her what she wanted me to do. I offered to come back later but I don't think she understood or listened because she was screaming by that time. That is when a neighbor came from across the street because of the yelling. The neighbor wanted to know why Sarah was yelling at me. Sarah told the neighbor to leave or she was calling the cops. I really became upset about being yelled at; I was having reservations about leaving my dog with someone who was so angry with me. Sara said that I couldn't wait around outside I tried to let her know that I would just walk around. Then she said that because I came early that she wouldn't have my dog ready until 5:00p I told her my ride was coming between 3:00 & 3:30p. I said I just wanted to cancel my appointment. Sarah was still yelling at the neighbor threatening to call the cops. ?? Really? The only law being broken was disturbing the peace; & Sarah was the one doing it.  Then the kind neighbor took me to her house & we sat on the porch while I waited for my ride. I was told by other neighbors that Sarah often resorts to screaming. I decided that I don't trust someone who is that angry so much of the time be gentle with my pet. read more

Pawsibilities - My dog still needs to be groomed. :( - Pet Groomers Near Me - Fresno, California

I am writing this review because I am perplexed at the two negative ones. I had such an amazing experience when my Dogter (dog-daughter) came here. These young women are in this profession because they truly love it, they love what they do and they are vibrant about it. Their customer service has always been on point with me and the several referrals I have sent them. They are ANIMAL lovers, not customer service representatives. I am confident that these girls will recognize your furry friend and know him/her on a first name basis before even remembering who you are. I don't know about you, but THAT is exactly who I want my dog to see when she's off to the spa... With that said, my Zali girl has had the works! The owner even called me to tell me she had cool new accessories that she wanted to try out pro bono, which were pearl earrings with hypoallergenic doggy glue. They lasted for almost 6 weeks (longer than any of my pedicures)! I whole heatedly trust these girls. read more

Pawsibilities - Wirey hair now smooth and silky. Excellent job! - Pet Groomers Near Me - Fresno, California

Sara has taken care of our dog Emma for many years. Emma loves her and we would not take her anywhere else. And, we are always more than pleased with the result. read more

Pawsibilities - Pet Groomers Near Me - Fresno, California

We have been taking our our do here for several months and she is always greeted with warmth and love. They offer grooming and teeth cleaning by appointment and also have retail items including doggie outfits, bowls, treats and shampoo. The Owner is an absolute sweetheart and is absolutely worthy of your trust. The prices are reasonable especially considering that your pet will be treated as a part of her family. I recommend everyone check out this place and make a small Fresno business a success! read more

Bentley looks so cute for the holiday! I really appreciate the quality work Pawsibilities does. The best part is the Darlene jewelry that can be added to the grooming service. So darling and cute! Best of all they are the best, the kindest dog groomers in Fresno.Thank you! read more

The best there is!!! I've been taking my dog Jessie to Sarah & Vanessa since she was 4 months old. It's been four years now and I wouldn't take her anywhere else. They treat and love her as if she was their own. She always has the perfect cut and is only there for a couple of hours. The price is great for the quality of work they do. Jessie always comes home happy!! Thank you Pawsibilities. We love you! read more

Pawsibilities - Pet Groomers Near Me - Fresno, California

I've been coming here for two years already and I wouldn't change a thing! Both girls leave my dog Bella looking so cute and fabulous! They're very passionate about their job and it shows in their work. They do such a good job at calming down Bella since she's a crazy little one! I would definitely recommend this place to anyone and everyone :) read more

Pawsibilities - Crazy Bella ready for thanksgiving! - Pet Groomers Near Me - Fresno, California

I actually have never had my dog groomed here and I didn't even know this place existed until the owner came out of her business and told me off... I was looking for another address (actually, another dog groomer) and I thought that this place was the place I was looking for. I parked down a neighborhood street, by the business, and with my dog, I walked around to see if it was the right address. Well it wasn't and I kept walking. I dropped my dog off at the other groomers and with getting back to my car the whole process took about 5 to 10 minutes. While getting into my car, a woman came out and asked me where I took my dog. I told her down the street and then she proceeded to tell me that I was rude for parking (on a public street no less) and that if I were to park there again she would call the cops. I was shocked and tried to tell her I didn't know my way around here so that's why I parked where I did but she continued to insult me. She then got in her car and drove off. A few minutes later (after taking a few breaths) I walked into the store to talk to the owner. Little did I know the woman that went off on me was the owner!! I was calm, I wasn't yelling and I tried to apologize for the confusion and explain that I meant no harm. She continued to yell at me and threaten to call the cops if I didn't leave her shop. I meant no harm whatsoever and there was obviously something going on that I had no idea about. I told the other groomer what happened and they confirmed that she has done other similar things to their other clients. In fact, after she yelled at me about parking and drove away, she parked her car in front of the other groomers! I don't know if this groomer is capable of doing a good job and they might be the best groomer in town. However, I will NEVER ever consider taking my dog there after the way I was treated. The owner is rude, irrational, immature, and obviously doesn't know how to be professional. I normally try and support the local businesses here in the Tower District, but this is certainly not one that I would ever recommend! read more

Took my pup here after reading the reviews on Yelp! Was excited to try somewhere new - as a couple of other places had really messed up her hair. I wanted her cut short for the summer and they got her in the next day. I arrived and the girls there were extremely nice! Although I don't like being called sweetie, honey, and lovebug by a woman I don't know (who is obviously my age) - I didn't really mind because it seemed my pup was in good hands. I explained that I was taking my kids to the movies and if she was done while I was there, my cousin would pick her up. They said that was fine. Her appt was at 11:45pm. At 2:55pm, I was in the movies and received a voicemail from them that Fancy was ready. I called my cousin and let her know. She was just getting out of work and had to stop at the bank to get cash and would be on her way. I got a call again at 3:45pm, from who I assume to be the owner, and I was totally turned off. She didn't say hello or anything - right away she started raising her voice saying that she called me once already and I need to come get my dog now because they wanted to leave home already. WTF?! Normally, I do not allow people to talk to me that way - but being in the movies I didn't have an option to actually give her a piece of my mind. So I told her I'd call my cousin cause she should be there already. I called my cousin who happened to be outside (you have to ring a bell to get in - and their door isn't actually on Olive, it's on the side street, she's young and didn't know that - but that's beside the point). In the end, I loved the way Fancy was cut. The actual groomer (not the owner) did a great job. But I was really turned off by the way I was talked to. It's really no way to treat customers. It's not like I left my dog there all day - that's crazy. My dog is like one of my children - I would never do that. The owner seems young - so maybe she could work on her customer service skills a bit, because the grooming itself is pretty good! Even after Fancy was home I got a call from the same lady - with a completely different tone. It's like she has split personalities or something! She was once again all 'Hey lovebug! Fancy was great! We love her here!' Blah Blah Blah. After she just yelled at me - she calls to tell me she loves my dog?! Hmmmm ... Not to mention, I left Fancy's leash there. Ugh! I'll just buy her another. Unfortunately, I won't be back. Fancy's haircut was GREAT! But the way she treated me over the phone, makes me fear the way she treats our dogs once we leave. Still on my quest to find a good dog groomer ... read more

My dog Kramer is now 10years old he has been groomed here since a pup they are amazing and treat him like if he's one of their babies I couldn't ask for anything more from them they really are the best I have been other places and no company has compared to them thank you for always being good to my boy read more

I just had my 6 month old morkie Gaz groomed here. It was the first time she has been groomed. She loved being there and they groomed her just the way I wanted. Have an appointment set up for next month. Loved Sarah the owner and Carrie (hope that's right) the groomer. Would highly recommend to everyone wanting a pleasant grooming experience for both yourself and your dog. read more

When making an appointment here, I instantly felt the friendliness over the phone. I took my dog, Charcoal, in for a trim and getting his anal glands expressed, Sarah was so friendly towards my dog and me. They did such an amazing job with his summer cut and making him look cuter than he already is! The prices are very reasonable for the care and groom that they do. I am definitely bringing Charcoal back here for all of his grooming needs! read more

Sarah at Pawsibilities was great! She was super calm, very confident, and handled my 80lb pit bull with ease. I love supporting local businesses and I will definitely go back! My girl Doodle smelled great, her coat was shiny and Sarah even added a pretty green bow. She was also very quick. Well worth it! Really good experience. I highly recommend her! read more

Great job. Friendly and caring of your little furry friend. Just stick to the schedule and all will work out. They communicate well and go out of their way to please. Kudos! read more

My pet was cared for, loved and more that she told me to pick him up earlier than I wanted cause it was better for my dog !!! That's what I want in a groomer !!! read more

Used to take my dogs there, not anymore. Had some miss communication with the owner and didn't appreciate the tone she used with me on the phone. She was yelling like if I was a kid. No one has ever talked to me the way she has on the phone. This has been the worse customer service experience I have ever received. Even though she apologized, I will never take my dogs back there. I know there's better groomers out there that know how to appreciate their customers. read more

I cannot believe the way I was spoken to today by the owner. I have been a very happy customer for some time and I have a very difficult dog, but would never recommend this business again. I was not given the opportunity to talk without being yelled at , and was told 'it's not my problem you can't be here for our open hours' So disappointing. read more

I had a similar experience with the owner as Melanie C. did. Seems like the owner has an issue with talking to customers over the phone. Because of that i will not be going back. She was really nice when i dropped off my dog but when she called for me to pick her up, huge turn off. No need to raise your voice with people, especially customers. Overall cut and clean up was good. read more

wish i could give a no star review this place is a joke! they have no training just someone who had some money and decided to open a grooming shop! my dog came home in finished not trimmed well at all i even had to finish/ fix her my self will never go back to this place read more

I had an excellent experience at Pawsibilities. I will definitely return! I have a 3 year old German Shepard/Huskie mix. I had never groomed my dog before and was unsure of what to expect. Sarah has amazing with my dog. I felt she understood my dog better than I did. She is insightful, thorough, gentle, meticulous, and hard working. Plus my dog looked beautiful!!! read more

Such nice folks at Pawsibilities. My dog had a bad experience at another groomer and would not let anyone, including me, touch her front feet. She also has a back problem that requires special handling. The owner and groomer have taken both of these problems into account and have treated my dog with gentleness and patience. read more

Best groomer in fresno bar none. The owner and her staff are so wonderful. My dog comes home beautiful and smelling like jolly ranchers. Most importantly she comes home happy. Not stressed out at all. I recommend them to all of my friends and family. read more