I have been to this store (and where they moved to in Alpharetta) several times since getting my…read morepuppy two months ago. Every time there have been multiple employees ready and willing to answer my (potentially stupid) questions with knowledgeable, nonjudgmental responses. They have a great supply of holistic, natural foods and raw goat's milk. I absolutely love this store! Bonus- they know my fur baby by name and Wrigley gets excited when he sees them.

top dog is always an amazing place! it's enjoyable and they always treat the dogs very well! they…read morehave have events for the costumers like an Easter egg hut today! it's always the best place to get dog supply

This is the smallest Petco I have ever been into. I think it must have been something else first…read morebefore it switched over, because it is so small. That being said the customer service has been great the times we've gone in, and since we are dog owners all of our needs were met. They do not have fish or other reptiles here. The cashier was AWESOME. She came out and helped fit the harness on our new dog. She also cut out a coupon for us to save some money on the leash. After we checked out she offered our dog a little snack which he gladly took. They have a dog washing station in the back of the store. I've never used it, but it may be of use to others. The selection is limited, so that is why I'm not going 5 stars.

I believe that this is the Petco located at the corner of Crabapple and Arnold Mill Roads…read more Ordinarily, I would have given it more stars; but today when I went in I was stunned. I purchased a $10 roll of dog food, and the cashier said there would be a charge for a bag. The charge was only ten cents, but I couldn't believe it. When a customer is making a purchase, it seems ludicrous to charge ten cents for a bag. I understand that at discount stores, but, unfortunately, today they lost my business. There are other places to shop. I'm afraid they will lose business over the long run for that charge.

A very very expensive place!!…read more My son got some hermit crabs while on vaca. When he got then home we went to go to get a tank, decor, and food... by the time we are done here we had 200 worth of stuff!! Lord. There was a great employee here that new her stuff! She helps us get the right stuff even saved me some money. She must have been good because it has been months later and the crabs are still alive!

Ken is an exceptional employee! He was so helpful and actually cared about my concerns. He always…read morehas a smile on and is super customer care friendly. I love coming to this location because I know I can count on Ken to help me with any questions I have and the guy couldn't be more friendly!!, which goes a long way!!

So sad I didn't get her name but the lady who helped me was so sweet and helpful! It was my dogs…read morebirthday and I got her so much stuff! Their variety is amazing! They are so helpful! So many options!!! This is our favorite store and I was happy to get all of Nilas treats for her special day here! They have a room for birthdays in the back! It's amazing! Def check them out next time your in Roswell

My dog Bailey and myself LOVE the Downtown Pooch. Every time we go, we are treated with care. There…read moreare so many options for dogs where you leave with so many different treats or toys. They love to spoil your dog as well when you come in! I highly recommend going here because it is one of our go to stores now for anything that Bailey would love.

My dog was brought in to board from Sept 3-9. When I brought her in on Sept 3, I left written…read moreinstructions that said the following: Give Trazadone half a pill once a day at bedtime. She can also have an extra half pill every 8-12 hrs if anxious during the day. Cover well with the turkey and give. If she is still anxious, call her vet to increase dose. When I picked her up on Sept 9, I was told that she wouldn't be allowed to come back to the kennel as she "wasn't a good fit". She was extremely anxious to the point that she was shaking and had to be hand fed. Unfortunately, when I arrived back home and counted the trazadone, I saw that no extra doses had been given, just the bedtime dose. The pill bottle itself even said give extra if needed. My instructions also said "If she is still anxious, call her vet". When I called Countryside, I was told "We never call vets". The problem is, I wasn't called either and my dog was allowed to be extremely anxious when she could have been medicated. I would like to know why my dog was allowed to be so scared when Countryside had extra medication to give her and failed to let the vet or me know that she needed an increased dose. Countryside suggested I get a home caretaker. My dog won't let anyone in her house. She's be very abused prior to our rescue. I've been working with a trainer to help. I sent an email asking for review by a manager or above, but got not repose from Countryside.

I used them for a few years before Covid and everything seemed good except for a trip we took to…read morehelp our son move. My truck broke down and had to be repaired in Maryland so we were a week late getting back. I knew the food would run out so I called and spoke to the manager. My dog was on a special diet. I told the manager to go to Hamby Road Animal Hospital to get more food and have them call me for my credit card. No one followed through and when we got back my dog had lost two pounds because she wasn't getting enough to eat. It was very noticeable when I picked her up. Then Covid started and the lobby shut down. There were less employees too so for years now I've never seen the dogs outside like I used to. Plus our dog seemed hoarse the second to last time she was boarded there which struck us as odd. Last March 2023, I had to have surgery. We boarded our dog for only two nights. When she was picked up, not only was she hoarse again but she had to poop 3 times in a row. So we surmised she was put in her room and ignored. She would only bark if she need to go out or wanted her play and walk times I was paying for. Our dog was so well house broken that she held her poop and barked to be taken out so much she got hoarse. We decided that she would never go there again. She is dead now from cancer but the two trips we made last year before she got sick, we took her with us. We decided not to use this place anymore.

Chelsea is a great groomer. She is so loving to our dog, who can be a very difficult guy to groom…read more Having a mobile groomer helps so much for our anxious pup. Less stress for all involved. Highly recommend this service!

So, I tried to shop at Earthwise again, and I was equally as let down this time as well…read more Unfortunately, the two ladies behind the counter didn't greet us upon arrival, nor at the counter at checkout. In addition, they never asked if we found everything we needed. To The Owners: Retail 101.......

This is my local PetSmart store. They have an incredible selection of pet products. They have…read moremany different types of food, treats and toys for dogs and cats. There is a Banfield veterinarian clinic inside. We have brought both of our dogs there for years. The Vets and Techs are patient and supportive. My only complaint is that the prices at PetSmart are fairly high. If the prices were more competitive, then I would probably shop there more frequently.

They sold me dead fish and shrimp for 24 dollars. And would not let me get 5 neon tetras for a ten…read moregallon tank

My 4 dogs are currently boarded there due to our home being destroyed by a fire 2/9. This kennel…read morehas been both accommodating and kind! These are my babies and I feel they are in the very best of hands! The staff is genuinely caring. I am grateful this place exists in our darkest hour!

My babies love it there!! They are very caring and take great care of our doggies. They go for…read morenature walks and both can stay in the same kennel. It has an indoor outdoor kennel that my doggies love.