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    Pawsible independence

    3.4 (5 reviews)

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    11 years ago

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    11 years ago

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    11 years ago

    Felecia's is such an amazing and loving woman! It has been great meeting her and seeing her awesome work with dogs...

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    PetSmart

    PetSmart

    2.5
    (103 reviews)

    This PetSmart is conveniently located in the same shopping strip as Marshall's, Sports Basement,…read moreand Target (and shares a parking lot with Trader Joes and many more shops...suburbia!). I'm surprised to read all the negative reviews. I only went in to buy a crate and a few supplies for my puppy (note: we did not use the grooming services). Found a crate (a puppy den), a gate, a collar/harness/lead, and training treats. The treats, toys, food, and other supplies were all well-stocked. The employee at check-out was pleasant. The gate didn't work for us, so I went back a few days later to return it, and that was quick and easy. I definitely like to support the smaller local pet shops, but this was the right stop for a crate. Thanks!

    It won't let me give 0 stars so I have to give 1. But, understand I'd give 0 or even negative if I…read morecould. Went to adopt a cat. Was told to wait a few days to review the applications and we were the only ones interested in the cat. Come back a few days later as instructed to check on the status of our application. Was told we were approved and the cat was ours. I told them I will go collect the money and come back to get her. When I came back to get here the same day as I said I was going to they had given her to someone else. Extremely unprofessional. No one accepted responsibility for the massive errors in the process of adoption. Instead we get told "just get another cat." As if it's like grabbing the gallon of milk behind the one we were reaching for. We fell in love with that cat. We wanted her specifically. A simple "just get another one" is absolutely horrible. Completely unprofessional and unsympathetic to the situation that was caused by them. What they did was the equivalent of giving away a newborn to the wrong family and telling them to just choose another one from the nursery. No, I want my child! Just horrible and callous. We fell in love with GiGi and we prepared to bring her into our lives and love her for years to come and now we are heartbroken and given a disingenuous apology and a snarky "get a different one."

    VCA PetCare East Veterinary Hospital

    VCA PetCare East Veterinary Hospital

    3.6
    (390 reviews)

    We had to put our beloved lab down. She had declined to the point where it was time for her to go…read more Saturday morning we called and scheduled an 8am appt that morning. Your entire staff was kind, compassionate and caring. They were most professional and responsive. We thank you for your service. You were amazing in how you helped us with this difficult situation

    Money hungry corporation. They do not care about your animal or you. I would only bring my pets…read morehere in critical condition. Tried to get ahold of the oncology program. All you can do is leave a voicemail and they never call you back. Check out UC Davis. It is 1.5 hours away from Santa Rosa. But they have the best team and technology when it comes to cancer and other things. My dog's primary vet told me he has never had patient that survived their cancer treatment process. My brother in law brought his dog to UC Davis 5 years ago. He was diagnosed with mouth cancer. UC Davis cured him 5 years ago and they have never looked back. Dog is doing great now 5 years later. VCA would have just helped bring your dog to deaths door step. Not one good comment on here about the oncology program. That is because they ignore most call to the oncology department and never call you back. We need to get a group together and take legal matters on VCA. Message me if you have had a bad experience that made outcomes worse for your pet because of VCA. What they could improve? Have actual designated person to take calls and messages for the oncology department, also give more options than just pumping people pets full of drugs. UC Davis did a far better job. They did not just drug our pets so we wouldn't be able to tell there was something wrong.

    Pawsible independence - petservices - Updated July 2026

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