We had to bring our 5-year-old, 15-lb Pomeranian to the clinic after he started gagging and…read morevomiting bile--possibly from eating something questionable around Central Square. From the moment we called ahead to say we were on our way, the staff were incredibly responsive and ready for us when we arrived. They quickly assessed the situation, diagnosed the issue, and carried out the necessary procedures. The clinic itself was very clean, welcoming, and well equipped. Dr. Estes explained everything clearly--what was happening, the prognosis, and what we should do next. The techs / nurses--Kim Nguyen, Kendra Baker, and Jennifer Ducharme--were also wonderful: professional, patient, and very caring. They were attentive throughout the entire process while our Pomeranian was undergoing sedation, and you could tell they genuinely cared. I'm sure they see situations like this every day, but they still treated our dog with the attention and care he needed. Small things like that matter. These are clearly very capable people who could work in many different fields--including human medicine--but they choose to care for pets, and it shows. I would absolutely recommend this clinic and would return again if needed. My one tip: call ahead so they can prepare for your arrival.

They are very detailed to an emergency. My pet needed imagery they don't do that. They did do an…read moreultrasound right there. Everything is out in the open and I appreciate that.

I am sure VEG Shrewsbury sees hundreds of sick pets through their door every week. They are the one…read moreof the go-to vets in the area open 24/7 for big emergencies, the real heart breakers. They helped diagnose my beloved cat Achilles with a shockingly advanced cancer. It took multiple tests and procedures in under 24-hours, and they had to deliver a result no one wants to hear. Throughout the process the staff treated me and my cat with such care and dignity. After the initial x-rays, the head vet took the time to acknowledge how painful and shocking it was. Every member of their staff was so genuine. One of the nurses told me she loved that my cat had a mix of black and pink toe pads. Another shared stories of the puppy who would be the last overnight neighbor my cat had. When we went to say goodbye to Achilles, he had a pink paint mark on his forehead that another staff member explained was lipstick from an overnight nurse who kisses all her patients. Our euthanasia nurse made him a plate of cheese, mousse pate, and little crunch treats before he had to go. I am so glad he was so loved in his last hours. Was it expensive, yes. There's a wider conversation here about prices that staff don't set themselves, and pet care in America. But for anyone in dire straits with a pet that needs help, no one here judged me. If he had recovered, I think they would have been cheering right alongside me.

They helped us big time with my cat that i adopted that didn't know he would need to be seen by…read morespecialist that he getting done now and thankful for the help and then i know I did all I can.

FINALLY found my local vet. I knew from 5 minutes into the visit that they were the ones for me…read more You're treated as a friend as soon as you walk in. Unlike other places I have gone in the past, they do not push unnecessary procedures on you. They give you their best advice and let you know if they think something is truly necessary. The other thing that sold me on them is their willingness and availability to see you last minute. My dog had an overnight emergency and they ushered me in bright and early with no appointment. Places I've been in the past are booked for months and refuse to see you without an appointment.

We appreciate Apple Country so, so much! We have two dogs and two cats, so we're here a lot; and…read morewe've been so grateful for how well Apple Country has adapted to the pandemic. Our interactions with the staff have been unbelievably positive, even when conditions are too risky to go into the office and we're just talking on the phone with them from the car. They're all wonderful and put us and our pets at ease during every interaction with them. I also love that they use PetDesk to let us request appointments and order prescriptions via app - so much better than having to call for every little thing!

I've taken two cats to VEG in the past 3 years and have had consistently positive experiences. I…read morelove that you can speak to a vet before you come in and that you can stay with your pet the whole time. Staff are kind and compassionate. I also really appreciate that they offer free snacks and beverages. They have a basket of coloring books for kids and feminine hygiene supplies in the bathroom. It feels like they took a thoughtful approach to providing things to make the visit a little easier, knowing that urgent care visits are often sudden and stressful. I'll always bring my pets here for emergencies!

My wife called VEG ER FOR PETS to see if they could treat out Cockatiel Bird with a possible…read morefractured wing.They said yes..My wife spent 2/3 hours there & all Dr Epstien did was check our bird's heart.She walked in & out of the room for that period of time & didn't do anything.My wife asked her to do some xrays & Dr Epstien said she didn't feel comfortable..They told us over the phone they could do all these things.My wife got out of there ANNOYED!!!

Boston West is amazing! We had to bring our dog for something that seemed simple and turned out to…read morebe very serious and the whole team has given us their undivided attention and support. They are timely with their responses and meet every expectation they set. I trust every single person in that hospital with my dog's life.

My regular vet sent a referral for my dog to be seen here for an outpatient abdominal ultrasound. I…read morereceived a call the same day to schedule the ultrasound and was told I could bring my dog anytime on Friday - I chose 9am and was told the internal medicine doctor would be doing the ultrasound herself as no radiology techs were in that day. I arrived shortly after 9a and I wanted to wait with my dog as he is nervous and I wanted to be able to minimize his time there vs. dropping him off and leaving him for the day. The very nice front desk person brought him a quilt to rest on - I was prepared to wait and expected to do so. I understand there is not a set appointment time but they get these procedures done as they are able. At some point mid morning, an ER doctor came in to say that things may have been booked incorrectly and if I wanted a consult with internal medicine I would have to schedule that and it would be a couple weeks before an appointment would be available. The ER doctor offered that I could see her instead, she examined my dog and in addition to the ultrasound she recommended a chest X-ray 700$ and an expensive advanced GI lab panel including resting cortisol for 500$. I declined and wanted to be sure the internal medicine doctor was doing the ultrasound- she said they would be working together which made no sense, why would you need two veterinarians to do the ultrasound? Maybe I misunderstood. My concern was that I wanted my dog to get the abdominal ultrasound he was referred for not a "point of care" ultrasound that you would typically get in an ER setting. I never saw the internal medicine doctor. I waited until 1230p and never received an update on timeline. I thought it was strange that by that time it hadn't been worked out when the ultrasound would take place. I think they wrap up these outpatient tests by 4p? I needed to leave by a certain time because I had my own appointment that afternoon - I could have left my dog if I knew they would be ready to do his test soon, but after three and a half hours and no communication about timing I was ready to leave. And I was charged $118 for the "brief physical exam" despite nothing really being accomplished. I'm sharing this for whatever benefit it may have - with the acknowledgment that veterinary medicine can be a very challenging field and vets are some of the best people - hate to be negative.

I have been going to Sager Animal Hospital now for almost 20 years. I recommend them to everybody…read more There is no vet anywhere that is so knowledgeable and reasonable. Pauline and Mickey, who work there also, are super friendly and caring. I have peacocks and it is hard to find a vet to care for them when problems arise. Dr. Sager's knowledge of all animals, including exotics, (peafowl), is vast. I also have brought my cats to him. He never rushes through an appointment, spends lots of time explaining his diagnosis and treatments. Sager Animal Hospital is the best animal hospital anywhere. I am lucky to have them as my vet/ hospital.

When we moved to Acton 12 years ago, our neighbor across the street, a long time dog owner, and…read moredaughter of a vet, raved about Dr. Sager. We've used him for both of our dogs; find their office, and the doctor himself, very easy to work with, very knowledgeable, kind, straightforward and very reasonable, price-wise. Feel lucky to have him as our vet! (Used to belong to a large vet place in Arlington,, they were good, very good, but always prefer that the vet gets to know the animal as well as possible.)

I made one of the hardest decisions of my life today. I adopted my dog from a shelter in Southern…read moreCalifornia on March 10th, 2010 and they estimated he was 1-2 years old at the time. He saved my life many times over, I adopted him when I was still active duty in the Marine Corps. The last few months were tough, I'd equate it to hospice for a dog. I dreaded making the decision, and I came close at least 6 times but every time I said give it one more day he would bounce back, go for a walk, do his business, eat, drink, ask for treats. This morning I woke up and I felt something was different. He wasn't moving well, he didn't finish his food, and then his head was stuck turning to the left at almost a 90 degree angle and he fell on the floor like that. I picked him up and laid him down on his other side on my lap hoping he just had a bad cramp, but after an hour I tried putting him down in front of his water and he collapsed. I held him for another 30 minutes and then he had an intense seizure for at least a minute, his whole body was tensed and stretched out, and his mouth was wide open gasping for air. He came through the seizure but he had no strength in any of his legs - even at his worst in the months prior when he bounced back he could at least support himself on his front legs, but he had no strength and his breaths were long and slow. I dreaded making this decision, but I couldn't allow him to suffer. I called a few vets in the area and no one could take us. One of the last vets I called recommended I reach out to VEG. I called them, they said they could help. I walked in and was immediately brought into a private room with my dog. The receptionist, the nurses, and the doctor were so comforting during one of the hardest times of my life. I'm going to bed tonight without my best friend for the first time in 16 years, but the compassion that the staff shared with me knowing it had to happen was above and beyond. I don't know if I'll ever have another dog, but if I do this would be my go to veterinarian for any issues. And I hope no one has to make the decision for your animal, but if you do, I give the VEG staff the highest recommendation I possibly could. Thank you and your team for your compassion on one of the worst days of my life. God bless you all.

My 1st time here and all I can say is wow, what a great place,great care,great service, everyone is…read moreso nice and welcoming, they were so great with my willow tx again

The entire staff is great. Doctors Bleck and Baigelman are very good vets, and all the folks are…read morevery good and very nice.

Still true. Our dog is now old in addition to being insecure and reactive, and he'll still take…read moretreats out of Dr. Baigelman's hands after he's been wrestled for nails. Trust. A billion extra stars.

Called to inquire and set-up a dermatology appointment, and the staff was very friendly and…read moreaccommodating.

Such knowledgeable, friendly, communicative, and caring staff--from the emergency vets to…read moretechnicians to front desk! It made a very traumatic experience easier. What I appreciated most about Angell is how compassionate everyone was.

Julianna and staff are great! She does a great job my younger Golden as well as my Sr Golden who…read morewe have since lost. Julianna would take special care of my Sr girl Nixie to make her appointment stress free and this was greatly appreciated! Thanks Scrub a Dog! Jane & Mak

It took a few times for Cupcake to get comfortable but Julianna and the staff are amazing! You can…read moretell they just love the dogs. Cupcake knows when we get there and just runs on back. And of course looks forward to her treat before we leave.