Honestly, we were going here for about 6ish months with our dog and it was great. He had a groomer…read morethat liked him and even asked to be rescheduled with her. She left. All of a sudden they don't think he's a good fit for them, maybe he should go to a private groomer. It's really unfortunate. We have the premier membership or whatever they offer. He was seen at petcos in CA before moving here. He is such a loving (though big) golden retriever. We will try another location to see if there are actual groomers who are wanting to do their job. Seems clear from our most recent experiences (and reading some of the other reviews) this location can't handle any dog. I should mention his ears and paws were soaked when picked up. He is prone to ear infections, which they know about. When we had taken him in with other groomers there he was there 3+ hours. Now, barely 2 hours. He seems really depressed now too. Poor buddy traumatized by the lack of care there

1. Things overall went well. I was able to order from the app. 5/5…read more2. They had what I wanted. 5/5 3. At the location I wanted 5/5 4. Received a discount 5/5 5 . They emailed me when it was received and then when it was ready for pick up 5/5 6. Then, well I arrived let them know the type of vehicle and I'm here. Well, then the wait, wait wait wait and now it's 25 minutes and still no one coming to the car. I called and then let them know and I waited another 5-7 minutes and someone brought out my order. 2/5. It was hot and my dog was not happy. I recommend the concept and next time I will call to let them know I'm here instead of relying on the app to tell them. (Avoid frustration and wasted time) I gave them 4 stars . Next time I would like to give 5/5. Let's see how it all goes. With everything going on I forgot to take pictures ahhhh ‍. I do have pictures of my purchase and digital receipts . My dog absolutely love each of these treats. Definitely will purchase over/over again.

This location doesn't have the friendliest staff. I have been here in 3 separate occasions and…read morestill always the same. I did not purchase the other 2 times I could not deal with the employees. They are focused on their tasks. They may answer a question but not suggest or even walk you to the item. It's very different from the other locations I've shopped. Not sure if I'll return. I would hope this location would be better with custom service. Shelves were empty and parking lot was as well. The lady mentioned today was a slow day- I'm yeah I see why.... I had to but Apple bitters spray for my puppy who's loving to chew my baseboards.. Ahhhh Well this product is not working for my dog! I'll need to find something else online.

I visit regularly to buy food for my cats. The employees are always friendly and helpful, whether I…read morehave questions or am checking out. They offer a great selection of products to choose from, and I appreciate the coupons I receive on the receipts as a rewards member. They have a dedicated area for cat adoptions and occasionally host events, which I enjoy for the chance to see cute kittens. Parking is easy with a lot available.

Great selection of all pet items! Staff is very friendly and knowledgeable! Our pup greatly enjoys…read moregoing here!

Wonderful, family-owned business. This is the only place I buy dog food from! Despite the fact that…read moreit's an independently-owned pet store, the food I buy is still cheaper here than at the bigger chain stores. Plus you get a free bag of dog food for every 10 that you buy! I think that may vary depending on the brand, but the fact that they even offer it is incredible. Highly recommend!

My pit tie is a a good wittle baby buttercup sugar bottom snookie cookie lover girl-- selectively…read more But mostly she's just a little brat. The little brat, despite being rather large *cough obese cough whale cough* and a much feared big bad pit bull at that, is petrified of mommy's little nail clippers. So I did a little google search, "how to cut little brat pitbulls long nails" and found nothing at all helpful, me just as I was about to give up all hope- i found it, the perfect solution to my tedious problem. I found a short clip of a woman who also has a brat with long nails, and she ingeniously wrapped her own head with shrink wrap of a sort, and then smeared peanut butter all over her shrink wrapped head, and her little bratty butt dog licked and licked away, while genius mommy took the moment of distraction to do the job. So I took off down the road to my neighborhood pet store, About Pets. And although, I did not return with peanut butter or shrink wrap, I did find a snuffle mat with a clever detachable silicone slab with grooves in it, AND suction cups, perfect for the dreaded and much feared bath day events of mine. Totally awesome. Anyway, none of that was important, but I felt the background details would be pleasant incase another Yelper has big bad scarcdy cats with such anxieties alike. But anyway x2, this locally owned pet store is great. Love it. The man behind the pet shoppe, Nole, freakin genius himself too. Real terrific guy. Know his stuff, very knowledgeable about pets. Quite opinionated, and I love an opinionated person. Prices are aligned with terrible big chain pet stores like you know who, whose name doesn't need naming on this 5 star pet shop review for ABOUT PETS, haha. He doesn't carry garbage either, he's got something for every price point, but he doesn't waste his shelf space with crap, which is totally appreciated as well. Lots of cute dog sweaters (size inclusive for every body type), and little pet genius snack puzzles (from level 1 derpy dog, to level 3 scholar dog) , and nutritious treats (inclusive for all skinny minis and fattybrattys alike) , and oh yes- suction cup snuffle snack mats with detachable silicone peanut butter lick mat. So kudos again Nole. You are (P)awesome (hahahahahah)

We ran out of our regular cat food so stopped in here for a change. The person behind the counter…read moreshamed us for our usual choice of food and was very rude and telling us we needed to spend more on food for our cats because we have been feeding them "French fries" I'm very upset. I will not be returning here just to be shamed what I feed my cats.

We LOVE paddywack! We live in the neighborhood so we're frequent and loyal customers. The staff is…read moreso friendly and knowledgeable.

They have a cute selection of toys in here! We dropped by and got our Mini Daucshund a couple toys…read moreand the buddy butter. The staff welcomed us right as we walked in and suggested a couple toy options that were quality and sturdy for tough dogs. Ragnar loves the little mat we got with the buddy butter!

As anyone who's been to a Mud Bay store knows, everything about the store is fantastic. I've been…read moreto at least a dozen different Mud Bay stores and they always impress. Store designs and displays are attractive and uniquely Mud Bay, product offerings are vast and updated, and there's a premium vibe to the experience without a premium price. For those unaware, Mud Bay price matches, and for those on a budget (and who's not in 2026), know that MB carries foods that are extremely affordable in addition to hyper-premium foods. Rest assured, regardless of the price of the food, if MB carries it, it's vetted and high quality. My personal favorite thing about Mud Bay, and why I'm leaving this review, is the people. This was my first visit to this Mill Creek store. I'm dog sitting and needed some treats, so of course I pulled up 5 mins before they closed. That wasn't a problem. The two gals working, Amalia and Laura, were beyond incredible. Both women knew a ton about the products I asked about and got me taken care of at my speed. More importantly, they both seemed to truly love their jobs, pets, and people. If I lived in Mill Creek, this would be the only pet store I'd shop. Once again, well done Mud Bay!

My shopping experience here was amazing. Abigail was so helpful and kind. She helped me with all my…read moreitems I was in and out of there the Customer Service was beyond amazing not only that they have so many different brands and products such good organic wholesome pet food if I could give Abigail a raise I would she went above and beyond for me!

I've been shopping at BFC for our woodsy friends for many years. They've got a great selection of…read morefresh wild bird seed that is not the mass produced product you typically see at the big box stores -- and, our wild birds love it. They also have most of our other outdoor "pets" covered, too - from rabbits to squirrels. They have also got supplies for dogs, cats, "indoor" pet birds, and other domesticated animals. In my experience, service is ALWAYS quick, helpful, and friendly. I've never had to return anything, but I would expect good service. The big box shops have the mass produced feed at, I think, sometimes lower prices, but it's worth it to us and our outdoor family to get the good stuff (and it's not always more money). The back wall at the register is also always a fun read -- they have a regularly changing wall with tons of humorous wood signs/plaques and they carry some other fun giftable items. I have done some present shopping here from time to time. (And, no - I did not give my wife a bag of bird seed for Christmas! That would have been more of a birthday thing...)

Employees sold me some straw on the basis that it was going to supress weeds. Yes, they said this…read moreis what many people purchase this for. I am a novice. Now I have a new lawn where I don't want it. Owner/manager (now sure who) offered to refund my $$$. They did not offer to purchase a grass killer of my choice to help. But that is not the point. Disappointed in lack of communication.