Rome and I love LexPets. They are so accommodating and Rome loves all the fun play she gets. When…read moreshe gets home, she's a dead dog from all the fun she has had.

Three years in and we're still using LexPets for all our daycare and weekend needs…read more We have NEVER had an issue and we've moved our days around from time to time. Did we have to wait? Of course we did. When a spot opened up we were moved. They're not there just to take your money and leave your pets unattended. They truly care about the animals. It's refreshing to see and as a pet owner it makes me very happy to know that my two goof balls are loved and cared for when they're at LexPets.

We have 2 dogs, a 10 yr old as well as a puppy. I realized my puppy wasn't getting the leash…read moremanners he needs as I try to walk both dogs at once. Having been a satisfied customer for several years we recently scheduled the puppy for weekly walks and one on one training which has worked wonderfully. We highly recommend all Critter Sitters services.

We've had excellent experiences with Critter Sitters and would absolutely use them again. We've…read moreused them several times during the past year, and they have taken excellent care of our cats, including caring for one who is sick and needs daily medication. We felt completely confident that our cats were in great hands. They spent time playing with the cats, giving them so much love and attention, and it truly showed--our cats absolutely adore them. They also went above and beyond by taking out the garbage and watering our plants, which we really appreciated. It's clear they take genuine pride in their work and treat pets like family. We would recommend them to anyone looking for reliable, caring, and trustworthy pet sitters.

Julie is the sweetest and sends photos daily, which we love. We also always have the most…read moretired+happy dogs coming home. I cannot recommend her highly enough. I promise that you and your pets will love her.

I used Wagging Tails for our cat while I was out of town. He had to be given medicine and insulin…read moretwice a day. They were extremely responsive and loving to Mr. Widdles. I was sent pictures of him which helped me to know that he was doing good. I highly recommend the services of Wagging Tails.

I take my dog to Uptown for both grooming and boarding. It is on the pricier side, but that is…read moretotally worth it for the peace of mind I have while he is staying there. The staff are so kind and flexible with travel changes (if you need to pick up earlier or stay an extra night) which is really helpful when flying. They have a great pre-check feature where you can give a lot of detail on your dog's stay. I typically send toys that I don't mind losing just as a precaution, but they've never lost anything I've sent with my dog and everything comes back neatly packed in his bag. I don't worry about my baby at all while he is at Uptown.

An employee at this facility, almost a year ago, choked my dog by pulling him back and upward when…read morebringing him out to me. My dog immediately choked up kibble, and within about 30 minutes of getting him back to my hotel, I had to request input from my vet back home and immediately take him to the ER Vet where he had to spend the next almost two days. He had aspiration pneumonia. They of course denied the entire thing and when I went in to view the camera footage they had, they had a clip of the footage that was about 1:30 seconds long that had been cut to not show me going over to my dog where he has choked kibble up. I called immediately when I got to the hotel room, as I didn't want to react immediately due to the emotion involved. They of course have denied everything. I've stayed quiet about this incident for almost a year now because I honestly thought maybe they'd own up to their (maybe) mistake and do what was right and help cover what I had to pay for. I am active duty military and have to travel to Lexington frequently for clinical. I trusted this business with my furchildren and they failed. I just truly hope that next time this happens, the outcome isn't different. Had I waited until the next day to take my pup to the vet, he most likely would not have survived. Within hours he was on oxygen at the ER vet. I've been dealing with their insurance company since January and they will not be covering anything. This is honestly, the outcome that I expected, as both Uptown Hounds and The Hanover Group did not display much professionalism. The worst part is, they won't even refund me the amount of services that I paid for and will never receive for my dogs. I truly hope no one else has to deal with this situation.

Chevy Chase I can not thank you enough for taking the best care of my dog. You were friendly, got…read moreme right in, and took great care of my best friend. Thank you for being there! The best care :)

Used to be the best now the worst. Since new ownership, you can never get through on the phone,…read morethey up charge for everything and are inflexible with treatment. I have had several animals vetted there prior to change in ownership and they were wonderful. Even helped me with my semi feral cat who gets bad allergy breakouts. They vetted him by picture and it worked. Otherwise, I have to trap the poor kitty with a coon trap. New vet won't prescribe the medication (saying it's illegal / a steroid) unless he is seen. Won't to do it with pictures even though we've been treating him for years this way (he's indoor for 9 years but still won't be picked up). So the cat gets to suffer OR be mentally anguished by being trapped. I guess the original vet wasn't worried about jail time. He was worried for the animal. Will be taking ALL my animals elsewhere going forward.

Amazing place. Staff is great with my dog and she loves it! She's always nice and tired when I pick…read moreher up from a day of playing!

This place is great! My dog Bo loves it here. Every time we drop him off for daycare he gets so…read moreexcited and when we pick him up he's exhausted from all the fun he had!

We LOVE Poochies Plus. Our pups have been going for over 5 years. They are always tired from all…read morethe playing they do. Great prices, great girls who own and run the place! We tell all our friends to go there!!!

This place is amazing! While it may not be as fancy as some of the boutique kennels these folks…read moretruly love animals. As the weather is changing it is getting harder to get our 11 month old puppy the exercise he needs, now he bounces with excitement when he knows he is is going to Poochies and is asleep in the car before we leave the parking lot after picking him up! These people and this place will be the only place my dogs go for play dates and boarding

We absolutely love Wildcat Country Dog retreat. They go above and beyond to make the dog owners…read morefeel good about leaving their fur babies behind. The daily pics and updates are fantastic. Puts your mind at ease and knowing they are being taken care of. Highly recommend

I promised my wife to keep this short and to the point. Do your research on these places before…read moremaking a final decision to board your loved one at this place. We don't recommend this place and we will never board our dogs here ever again. There are better kennels than this place!

AVOID!! If you love your pet, please do not go to this facility!!!…read more This was a one and done for my spouse and I. Originally booked over the phone and they booked the wrong dates. We were told pick up time would be 12:30. The day of pick up, we received a text at 9:55 AM stating that we had 5 minutes to get there or we would not get her until the evening. We got there at 10:05 after driving 2 hours and 20 minutes to ensure we'd be there at 12:30. We told them that we had arrived and were told that 12:30 was the pickup time and that we'd like to take her home. They refused to give her to us and told us we would have to come back at 6 PM and they did not apologize for their error and lack of communication regarding the pick up time! The lady who worked the desk didn't say much when I was there but had the nerve to text me 15 minutes after we left with our dog when I was ignored after 5 phone calls and multiple texts. This place lies about feeding your animal. We did a late drop off and early pick up, so I portioned out 4 meals for our dog and they told me they fed her 6 times. She had enough food left for one more feeding, so they skipped a mealtime and told me they fed her an extra 3 times! With what food?! I also signed a contract that we wanted 3 play times a day and they only provided her with 1 playtime a day for 3 days. This place is not trustworthy and we will NEVER board here again.

Thank you for taking great care of our boys. Highly recommend this business for your pet care…read moreneeds. Used them for several years now and have always been satisfied with care of our dogs, price and communication. Thank you again.

Absolutely pawsitive is the best! They do such a good job on both of my doodles! I wont take them…read moreanywhere else!

I have been a customer for 5 years. I moved out of state and haven't been in a year. They are "not…read moreaccepting new clients" and "can't find my file". Where did customer service go? Is it lost in Covid? I'm happy to post my text exchange or maybe the owner would like to but what a shame we can't have customer service anymore. This company would not answer my calls so it's all through text.