Really great service. The employees were very kind and helpful when I was washing my dog. I would…read morerecommend going here for everybody.

Customer service at this place sucks. We tried using the doggy wash here and our dog didn't like…read morethe dryer so she was freaking out. My husband said to our dog "calm down girl you're knocking everything out". Well the male employee working the doggy playground misheard my husband thinking he said he was going to knock the dog out (like my husband was going to hit the dog which would never happen). Instead of walking over to see if everything was okay, the employee starts screaming at my husband and making all kinds of false accusations. I will never step foot in this place again if that's how an employee is going to treat us. It was already stressful enough that are dog was getting upset then we have some old dude yelling at us...

This place is great. Local, independent and not ruined by selling out to Private Equity like the…read morevet who is scamming you did. Only the highest quality food with top shelf ingredients. If you love your pet like a family member, this is where to go to get sorted out on a real proper diet.

I have been shopping here for a couple of years now. I always enjoy the friendly and helpful staff…read more The pricing seems right in line with the larger national stores. One time I was in the store, a staff nutritionist was working. I asked her numerous questions regarding my older cat and his recent diagnosis of kidney disease. She was able to set up a nutrition plan. Recently, I was speaking with one of the staff members about my cat's behavior. She recommended a calming supplement that has really worked well. I have transitioned him off gabapentin.

Happy Tails Pet Supplies is a great store with focus on natural and holistic nutrition! Rebecca is…read morehighly knowledgeable and super friendly! I will definitely be returning for my pets nutritional needs!

I was concerned bringing my 9 yr old cat (adopted 1 yr ago) to be groomed. He does not like to be…read moreheld or constrained. He had many mats. Jocelyn was wonderful. Very efficient, very kind. Highly recommend!!!

Been bringing my pup here for four years now and I can say I have been pleased every time I pick my…read morehim up. Jocelyn does a great job with the bathing process, grooming and even doing his nails. My pup has a great relationship with Jocelyn and gets excited when he notices he is coming for a visit.

We adopted our lil goofball Day-O six months ago and his nails were pretty long. We didn't know if…read morehe had ever experienced professional grooming, or how he would do with the sounds/smells/new people. I hadn't ever taken any of my past dogs to a groomer (they were all very reluctant diy/at home bathers) but I knew that Melinda had a great business going and she was the person to ask. Turns out, the groomers is one of Day-O's favorite outings now! He nearly drags me in and where he's usually velcro'd to my side, he RUSHES to Rachel (who's now his regular groomer) and doesn't even notice if I'm still there! Haha! A quick text with the total and notice that he's ready to pick up will come in about 45 mins- 1 hr later and boom; we've got a great smelling doggo again! Highly recommend their services!

Sandy always loves getting groomed here even when I get very nervous. All the groomers are very…read morepatient with me

Jennifer is the best!! I took my boy there for probably 10 years - always a great cut and always…read moredid what I asked for, not what their idea of what my dog should look like - very important! Always came out clean and gorgeous! 10 star dog salon!

I had searched many grooming salons for my dog when we first got him, and I was unsatisfied with…read moreevery one of them. Someone recommended that I try this one and from the moment I stepped into this store, I knew it would be my pup's store for life! Jen and her crew were so amazing and they really took their time to find out about my dog before they started grooming him. Years later, when he started to develop allergies from something and was getting hot spots, she went out and bought all new natural products for him and he has not had any more issues. I think Jen was more upset about my dog than I was....well maybe we both were the same. You just don't get service like this anywhere today. This spa is truly a gem in Danvers square! Thank you!

I have to post this review......My appointment was at 8:00AM. I arrived at 8:05AM. The owner almost…read moredid not take my cat, but she did. She said she could not fully groom her, only shave her. I do admit she had mats. When I picked her up, the cost was $120 to shave her down, no shampooing. I didn't notice until I got her home and let her out of the carrier, The WORST HACK JOB, my poor cat! She was so uneven and irritated in some areas. Everyone noticed. I will never take my cat/s there again!I I read other negative reviews on Google after I posted my own, and the owner hasn't even had the decency to respond to any of them. That goes to show you the business owner does not care!

I know that when I bring my baby, Taser, that I don't have to worry about the grooming outcome. He…read morealways comes back to me looking his best! I don't know what products they use, but he smells amazing when I pick him up! The business is small and super cute inside! They sell various pet items and have free treats for your fur babies! They sometimes even send your fur baby home wearing an adorable bandana during a holiday! The owner (Lola) and staff are super friendly and outgoing. My pup just loves them and all they attention he receives from them before he leaves!

I adopted a nine year old dog last year and he's on the nervous side!…read more they were incredible, they bathed,brushed and clipped his nails. he looked like a new dog! and he had calmed down. The shop is clean and organized, atmosphere calm. I won't hesitate taking him back. Very happy!

My pup has been going a customer at Barking Lot for 12 years. They're always loving, punctual and…read morehave exceptional customer service. Rosy and her staff are amazing and even squeeze in last minute visits sometimes. Spanky loves his friends at the Barking A lot!