I had a great experience with this shop. They replaced my brakes and rotors and completed a…read morethorough inspection of my vehicle. The team was professional, and took the time to explain everything clearly. The work was completed promptly, and my car now drives like a dream. It's refreshing to find a business that provides quality service without any pressure or surprises. I would definitely recommend them to anyone looking for reliable automotive service, and I'll be returning for future maintenance.

Recently purchased an 06 Camry from Williston Economy and could not be more pleased. Have bought…read moreseveral vehicles over the years from them. Friendly and Patient staff who are extremely knowledgeable. Serviced and Detailed right at this location!

Great customer service but expensive commodity car service…read more When I go to this dealer's service center, I always am promptly greeted and handled in a courteous and professional manner. Everything is very well explained to me as to what is going to happen and service is provided as promised. Great! Down side, they are always pushing every other potential service as this is where they make margins. And after doing some price compare, they do their best to maximize those out-of-contract/warranty services for typical, "commodity" car servicing. Why get some work done here that I can have done at a location-convenient spot that I have history with? I've found parts (engine, cab filters) to have a great mark-up over the local comp and other general services to be priced noticeably higher than other locations. So, if you want some great work done with excellent customer service, go here for all of your work - but if it is not warranty, or you are fine with your current shop for basic servicing, go there as you will find you pay more at Berlin City compared to others.

this dealer/repair shop just crooked. Failed to honor warranty with recall issue, blamed it on…read moreanother reason why issue happened. Second professional opinion at a different shop verified it is in fact the recall issue. Go to the other Kia dealers in this state, this one's the only crooked one

This is hands down the best body shop I could've ever gone to. My car dealership had recommended…read morethe place after I was side swiped with a decent amount of damage to my passenger side. The receptionist Lynn was the MOST helpful and utterly amazing helping me navigate my insurance and figure out what was going to happen. I wish I could recall the gentleman's name who worked out back, but he was also amazing. I picked up my car this AM after repairs took about a week and I can't stop staring at my car. It's back to being brand new and I am thrilled. I hope I never have to see them again but if I ever need any bodywork done again would 10/10 times only go here ever again!!!

After my mother-in-law backed into the passenger door on my wife's car, I was in need of a body…read moreshop. At a friend's recommendation I brought the car to Washburn's, and I couldn't have had a better experience. Erin (the owner) handled everything - submitting the estimate, dealing with the insurance adjuster, and even coordinated a rental vehicle for us (it was ready and waiting for me at the shop when I dropped off the car to be worked on.) I could not be happier with the quality of the repair, as well as the paint work that was performed. I looked over the repaired area very thoroughly trying to find something that was done incorrectly/poorly, and couldn't find anything. I highly recommend them to anyone that is looking for a high quality repair to their vehicle.

I've been wanting to buy a car from them, a 2025 Subaru Forester they've had advertised almost a…read moremonth. I've called and left several messages. I've tried contacting them through their website and they NEVER respond, I tried contacting them numerous times through Facebook marketplace, they never respond. they NEVER call back. I live 4 hours away so it's imperative I speak with them. as far as I know, they're probably out of business.

Honest guys. Been there maybe 3 times. Adam at the desk is very honest and helpful. Eric I believe…read morewas his name worked in my car and communicated with me directly and together they helped me out. Honestly and knowing I had a budget . Honest fair good place to go

Incredible car buying experience. Adam was a pleasure to work with. I would highly recommend…read moreHeritage Toyota.

If you get your yearly state inspection done here you should expect the following:…read more 1. They're going to claim your car needs more work than it actually does 2. They're going to charge you inflated prices for the work your car does need. 3. When they get around finally doing the work, they'll do it incredibly badly. First they tried to economically total my car. Then they almost totaled it by performing the work badly. I have proof.

Terrible experience with TFT. I originally went to Earthycars and asked for an alignment. Adam…read morefrom Earthycars made a call and sent me to Town Faire Tire. Town Faire Tire didn't even ask my name or info, and after the alignment they said "go to Earthycars and pay Adam." Turns out Town Faire Tire broke my steering rack.

Town Fair Tires comes with my highest recommendation…read more I recently had new winter tires put on my 2011 Honda Fit. In this snowy, cold winter of 2026, The next day, both tires were flat on the passenger side ! When l approached the gentlemen at the desk, they informed me that the car was an older model subject to Vermont weather , that they could sand down the rust around the tires and put some lubricant on it. This was helpful and it worked. I was so appreciative of their kindness and professionalism. Thank you, Town Fair Tires. During such a grueling, busy winter , your prognosis and advice and (especially help about this car ) were most welcome. Our community is lucky to have you.

My first experience with Champlain Valley Auto was getting the Vermont state inspection. It cost…read more$5.00 and was done quickly. The people I talked to were nice and professional. The next experience was getting snow tires. I called another store to get snow tires and could not get in contact with anyone. Champlain Valley Auto came to mind. I talked to them about my car and they gave me two options. I was new to Vermont and they could have taken advantage of me selling me the higher priced tires. But, they asked questions about where we drive and told me the lower cost tires would work for our needs. When I went in to the store, the woman working took me to the tires, showed me them and gave me a story of her experience using them. I was happy with my purchase and still am. I will continue to do business here.

I took my car here a few times for oil changes and things were fine. Then I had them do an…read morealignment. Big mistake. Horrible experience. Horrible customer service. They lost a keyed lug nut and the key. They did not admit to it. They refused to take responsibility once I brought it to their attention. They lied that they used a tool that they had in the shop to remove my lug nuts, which was disproved when I asked them to take the keyed nuts off of the other wheels so I would not be stranded when they had a flat. They were unable to produce the tool, but still would not take responsibility. I had to pay $100 elsewhere to fix their mistake. Then I saw in the paper that they were selling cocaine out of the shop. Explains a lot.

It's honestly such a shame, I wanted to like this place and leave a solid review but I was sadly…read moremistaken. Buying the truck was awesome, great communication, and a super quick and easy process. Warranty was purchased with the vehicle and paid full price (over $22,000). In the first month I owned the truck, typical used vehicle stuff happened, they sorted it out for me no worries right? 3 weeks after I bought the truck the transmission completely failed after having just put just over a thousand miles on it. Slipped out of gear in third, then completely lost power and knocked and went into limp mode. It's a known issue on these trucks that CDF drums fail. I bought the truck to my local transmission shop and they confirmed exactly what I thought it was. Remember how I bought warranty? Ha well it only covers a maximum of $5500 of parts and Labor and the transmission repair/replacement was $7500. So here I am $2000 out of pocket. There I was thinking maybe they'll cover the repair or at least help me out, pffft not a chance, gave me a whole spiel and every excuse under the sun saying that these "shops", are not trustworthy and they're charging me too much and so fourth. Marin told me he had just sent a 10 speed to get rebuilt, and that he might be able to help. He also said "oh I'll also see if my mechanic wants to do it", no offense mate but that alone is just bullshit. If a customer buys a vehicle from your business, you should make time for your customers or at least make an effort. I ended up replacing the transmission at my expense with no help from these con artists. No communication has been made with me, let alone they ghost my phone calls, and want nothing to do with me or the truck. Do not buy anything from here they are selling used garbage that isn't worth the money, don't be fooled by the price. If you do, bring someone who knows cars or the car inside and out because they're a bunch of liar's (not the mechanic who fixed the wiper arms he seems like the only one with some integrity). Stay away from here get a certified vehicle it's worth it!

Sold me a dud, been stranded 3 times now and you guys tried to fix the problem, 3 times each time…read moreyou guys say you fix it, in reality it's never been fixed. You guys have the worst cars I've ever seen. Nothing but trash. Horrible business needs SHUT DOWN. Wasted 8k on a car from you guys.

The salesperson does not give all the information and facts when promoting sale of car starters or…read moreother merchandise. According to Kyle, the business automatically sets the car starter for 15 mins. This is done without asking the consumer. I mentioned before purchase that I wanted 20 mins. After expressing my concern regarding the run time, Kyle was very rude and said 15 mins 20 mins whats the difference? The difference is 5 mins and that his name is not on my paycheck. When asked to reset the time, Kyle was not willing to make the change. I was made to feel as if it was my fault for not asking more questions. Spoke with Yipes owner and he was willing to accommodate a change request; however, expressed no empathy for the less than positive interaction I experienced with salesperson Kyle. I did not feel comfortable returning to Yipes in Williston for any further service. Do not recommend Yipes in Williston VT. The salesperson at Yipes in Plattsburg NY was more helpful and friendly. Also the Yipes in NY is less expensive. Note: My request to extend the run time was a very easy request and took less than a half hour to make the change.

Spoke with Kyle about a backup camera installation. Extremely rude when replying to my questions,…read morelaughed and stated "are you kidding?!" when discussing pricing I'd seen for cameras online (e-trailer.com, very reputable site) then proceeded to tell me to "knock myself out" trying those. Would not recommend doing business with them, unless you enjoy being belittled. I may be naive about this subject matter, I understand that, but the flippant attitude and rude remarks were not going to convince me, or anyone else for that matter, to spend the "$800 minimum" he demanded for a camera installation at his place of business.