Went here a few months back. They had a kid maybe 9 or 10 years old behind the counter who oddly enough cashed my lotto tickets for me. Looks like they had property seized by the government too. read more

Payless Cigarette & Cigar - Also they had property seized ... - Tobacco Shops Near Me - Concord, California

Finally found what I was looking for!! It's also much cleaner than most smoke shops in concord.

***DO NOT SHOP HERE*** They honestly deserve zero stars. I came in to buy a couple disposable vapes. Upon testing them, two of them tasted like they were burning, which was absolutely disgusting. They refused to exchange for a different product because vapor still came out. They have ZERO regard for customers and DO NOT CARRY QUALITY PRODUCTS. I looked up one of the brands from the link on the box and they weren't even in business anymore, so these are probably EXTREMELY old. I will NEVER EVER EVER EVER come back here. They legit just stole my money. Heed my warning. Go to Blue Cave on Contra Costa Boulevard instead. They actually care about keeping customers and dont carry products that are solely on the shelves to steal peoples money. ***PAYLESS CIGARETTES IS ABSOLUTE GARBAGE*** read more

Most of the people leaving a bad comment are probably just hating on this Smokeshop I been coming here for at least 10yrs and my hubby 5 yrs he changes his checks here sometimes and we buy different types of things here . No one has ever been rude to me here or him (He knows very little English and they still always help him and work with him to figure out what he wants ) I don't always go with him . Everyone is pretty nice honestly . Come check it out and judge by yourself . The owner I super nice and very funny . Also the prices seem fair to us so we love it here and will continue to come to this Smokeshop. read more

My favorite place for all my 420 and cigarette needs lol., best prices and the owner is a nice guy.

It clearly says they open at 8am Been here for almost 30 mins and still noone here. Waste of time for me to drive here clear across town thinking they would be open. Very unprofessional and clearly doesn't care about his business . You definitely lost another paying customer. read more

Payless has just a dozen cigars in a glass case, just fuentes, juliet, ...the rest of the store has the typical cigs and smoking parapherenia smokes: -cuban delights(1.82) very harsh, tasted all like filler 1 star -"sweet" cigar (2.99) hoping not another dud. ashes: -cheap 'gars not the way to go here. not sure about midrange ones either. 2 stars for the 'gars, 3 stars for ok service. read more

The long haired guy, now working, March 6, 2022 asked me to pay debit only or cash for some reasons. He was not happy when I paid credit card, dont know why. I asked to put a post in front so we cannot further buy if it is not working, he really is not happy when I told him we were buying before why he just mentioned it now, can anyone tell me a probable reason about this way of payment they prefer? read more

My friend and I went to this smoke shop for the first time today, due to a referral. The customer service was horrible, they made me feel stupid for asking simple questions about different products they had for sale. To top it off the items we did purchase one of them was broke when we got home and looked at what we got. I called them and was told there was nothing they would do for me. This is the last smoke shop I would suggest anyone to go to!​ read more

Total waste of time. They don't open at 8 or 9. Their hours are not accurate to be sure, obviously not interested in business either. Calls to the stores number are rejected by the guy sitting in his car out front. I watched him hang my call up. Won't be back. read more

Whoever works here must not care about their job. Online or clearly states they're open at 8 am and what do you know it's 8:05 and no one is here. Looks like they lost a paying customer read more

I go in there time to time there prices always change they charge almost 3$ on wraps that are marked at 1.49 since when is tax almost 100% they have wraps marked at 99cents but they want 1.75$ Valero next door has the same wraps almost 50cents less never going back to these crooks again read more

This is a great shop. They're super friendly and have so many products. This is located right off the freeway with a lot of parking.

This dude doesn't even open the store at 8:00am. He doesn't even open it 30 minutes after. What a waste of effort to drive here and not be able to buy anything and wait for a whole hour just for this lazy ass to come to work. Irresponsible and flat out a waste of a store space. read more

Man behind the counter was rude and unhelpful. My mother had some trouble with her debit card and he became upset and took the cigars that she was attempting to purchase. He then grabbed an expensive pack of cigarettes off of the shelf and told her that she could only buy those. She was so embarrassed. Apparently he is often like that. It is not okay to treat people with such disrespect. I'm surprised that he is able to remain in business if that is how he treats his customers. read more

Prices change frequently, upwards! Attention! This is also a vape shop and now since they cannot sell anything vape oriented they are going to raise the price on all cigarettes to make up the difference. Was told this 11/27/19 by the employee. Service is below average read more