I was quoted and paid over $300 for a whole house cleaning to prep my property for sale. It needed a good scrub from top to bottom, and there was a walk-through. The house was already empty, so there was nothing to obstruct their work. I was in town a few days after they finished and was confused, to say the least. Windowsills were clean, but windows and the glass screen door were left uncleaned. Kitchen counters were not wiped off, but the refrigerator and freezer were clean. Backsplash was not wiped down, nor was the microwave. Vinyl floors were dingy. Because the property was going on the market, I spent about 2 hours finishing the job. I would have been willing to pay more for a thorough job. I didn't have time for them to come back and fix their work. Would not recommend. read more

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These guys are great! I scheduled a walk through with Lupe last week so she could see the size and condition of our house and got a quote for the first initial deep clean and then the costs for a monthly clean thereafter. She explained clearly what they would do in each room and gave a very reasonable quote. The first initial cleaning was scheduled for today and she texted ahead of time to confirm. The team showed up on time and immediately got to work. They were quick and much more detailed than I was anticipating. Couches were vacuumed, blinds were wiped down, the entire exterior of fridge was cleaned, microwave inside and out and all the cabinets doors wiped down. They did such a good job that I didn't want to cook in my sparkling clean kitchen tonight. Lupe also texted to schedule our next appointment and has us down for a cleaning every 4 weeks after. I would highly recommend Payless Cleaning to anyone! read more

Lupe has been cleaning our house for 8 weeks or so. She's a great communicator, always scheduling ahead by text. When one of us was sick, Lupe was willing reschedule at the last minute and got us in two days later. She's always so kind, and so is anyone who comes with her. She's reasonable and consistent. We're thoroughly satisfied! read more

Lupe and her team do a phenomenal job. We have been using the cleaning services for a couple of months. They come every 2 weeks and it really takes a load of work off. Their prices are the best in Vancouver and it is QUALITY. read more

Updated my rating after apology from Guadalupe- she did not offer a refund even after confirming she DID clean my house despite her denial of cleaning for me on yelp comment section. read more

Terrific! Lupe and I walked through the house and agreed on exactly what would be done. We set up a calendar for visits every two weeks and the ladies were here today for the first time. I'm impressed. In every area, they met or exceeded my expectations. read more

Lupe and her team are amazing: it was very easy to schedule my cleaning and they did a great job. Very detailed oriented, on time and professional. Competitive price and good flexibility to meet specific needs: if you are looking for someone to help cleaning your house then I strongly recommend you give them a try. read more

Payless started out doing a good job first couple of times. I was assured I would have the same crew each time, which quickly and repeatedly changed for one reason or another. My cleaning requests were virtually ignored, they come in and do what they feel like doing. After first couple visits the crew repeatedly cleaned only in front of things, never under or behind and spend more time beautifully folding toilet paper than cleaning in the bathroom. In their rush to get in and out in as little time as possible, when they weren't crashing the central vacuum into the baseboards and furniture they were dropping it on the walls and hard floors causing dents. There were also mysterious white spots (bleach?) appearing on the carpet and rugs. Then I discovered them sitting in the stairwells or in the bathrooms playing with their phones and that was the end. read more

I would give them 5 stars if they hadn't spilled bleach on my carpet. Not a huge deal after awhile. They are always prompt and do a great job. We just bought a new home and I plan to continue with their service. read more

I am very pleased to be the first one to review Payless House Cleaning! I do lots of business traveling and I constantly on the look of local cleaning services. I stayed in Vancouver about four weeks and I desperately needed house cleaning help. I found a flyer right at my door, so I decided to give them a try. Punctual, professional in & out service. Feels awesome coming "home" to a clean house! Prices are very reasonable! read more

Contacted Lupe for an entire house clean this morning, she stated that she would stop by today to give a quote (Thursday) and clean tomorrow (Friday). After asking for my address, she never showed up or replied to my email. After waiting around all day and sending several emails asking if she was still available she said, "No for tomorrow. But we can do it Monday." Do not waste your time like I did. *Can provide email thread as proof.* *Response to Lupe's response*: I was home all day Lupe, never heard my door once. It's interesting in your late night emails you never mentioned you had stopped by? What a joke, if I could give zero stars I would. read more

Lupe and her crew did an amazing job at my condo. She touched base the day before, showed up when she said and her hours were spot on with her estimate. I have already signed up for continuing services. My kids plan on using Payless at their homes as well. Lupe is so easy to work with. Gratefully read more

Meticulous work, very punctual and great communication. They were also to get us on the schedule super quickly which I appreciate

Did a great job cleaning out my house as I was moving. Worked efficiently and was supposed by the quality and speed.

I have been using Payless Cleaning for two years. I have used other house cleaners before, and I'm so glad to have found Lupe. She does an exceptional job, cleaning my house more thoroughly than I would do myself. She has always shown up when she has said she will, which helps me plan. Although she has been very flexible with my when I need to reschedule, she has never asked to reschedule. The price is great and the service excellent. She's very professional and responsive. I will continue using Payless Cleaning for years to come. read more

Used Lupe's service today on a condo we recently purchased in Vancouver. It was important to have it clean before our 8 guests arrived for the holidays. Lupe was prompt to reply my web inquiry, made all arrangements via email and text which was perfect for me being out of state and very busy in meetings all day. She arrived promptly with her crew not having seen the condo and did an excellent job cleaning our new place. Her price was quite reasonable and we hope to use her service regularly after the holidays. I highly recommend Lupe! read more

I hired them to clean my home which is 3,500 sq ft. Three ladies showed up and they were in and out in ONE HOUR and charged me $180... I got to looking around and realized they hadn't dusted thoroughly. Furniture in my bedroom was dusty, furniture in the halls were dusty. Items on shelves were DUSTED AROUND, some items and shelves were NOT DUSTED AT ALL. Wood accents in my bathrooms were not dusted. Items in my kitchen & bathrooms were not even picked up to clean underneath. Kitchen seating was dusty. Either they did not vacuum my carpet or else they walked on it after vacuuming. They offered to send someone back to dust I have not discovered any bleach spots on the carpet like other clients commented on read more

I recently switched from another cleaning service to Payless Cleaning and after three cleanings, I'm very pleased. Lupe came over to do an estimate and we did a thorough walkthrough where she told me what is included in their initial and then subsequent cleanings. She provided her estimate on the spot and set up the first appointment and my ongoing schedule. So far everything has been great and as promised. I would definitely recommend Lupe and the Payless Cleaning team! read more

Lupe is great with communication and prompt responses! Her team just cleaned my house for the first time and it is spotless! Everyone is respectful and professional. They are well priced also. I recommend them highly! read more

Lupe and her team are fast, efficient and fairly priced. I've used their service 3x now and I see no reason to search elsewhere for a cleaning service. read more

Lupe was amazing! From the moment I called to schedule her, she was professional and quick to respond. Her and her crew came in the morning we moved into our home in La Center and she cleaned top to bottom, while navigating kids AND movers! My husband and I are so thrilled we had her come to the house. It feels nice to have a freshly cleaned and sanitized house to call home. We'll certainly be giving Lupe a call in a couple of months once we get settled for another clean. Highly recommend her and her services. read more

Lupe and her team are amazing. They did a really good job cleaning my house after I moved in. Highly recommend their devices. Very accommodating and will work with you. I've used other services before but her team is truly the best read more

Lupe and another gal came to do a deep cleaning on our house. They showed up on time. Were professional and quick. They were here for just a little over 2 hrs and did a stellar job! Can't wait to start monthly service. read more

We asked Lupe for an emergency move-out cleaning, and she was there for us! Her team did a great job, and we had a high return on our security deposit. We highly recommend her. When I am flush enough to hire twice monthly cleaning, she'll be the one I turn to. read more

She commits to do your cleaning, then books another client on your time just because she didn't get the address on her timeline. We spoke on the phone and confirmed the time. This so totally not cool in my book. You committed to cleaning my place, then book someone else.. We all work for a living.. I get her job is to clean houses,this was not a crank booking. Bad business!!! read more

Lupe and her team are nothing short of amazing. I had them do a deep spring clean and have had them back with follow up cleanings every two weeks. They clean things I wasn't/don't even expect them to clean. The "special touches" are awesome too. Towels folded special in each bathroom, replacing waste basket liners with their own. Taking out our everyday garbage. Carpet lines in every room of my house when I come home is pure amazing also. Give their team a try! You will not be disappointed. And if you are?!? Tell her, she made it clear she will make it right. read more

Finding a good and consistent cleaner is not easy. Lupe and her crew do a wonderful job. I am very happy with them.

Hey there people! Lupe is a rock star! This is my first time using her service and I was impressed. My house is sparkling clean! And they even fold your hand towels in the really cool way hotels do. :-) I'll be sure to be a repeat customer. Thank you Lupe! read more

I used their service when moving out of my rental house. They were fast, efficient and did an excellent job. The place was ready for the next tenant to move right in. I would recommend them to anyone looking for cleaning services at a reasonable price. read more

Payless cleaning has made my life so much easier and stress free as a working mom. I love coming home to a wonderfully clean home after a long day at work. Luepe has been so easy to work with and very flexible and reasonably priced. She does a GREAT job, I definitley recommend to anyone looking for a thurough house cleaning. read more