I've been using this company for over a year now, and I have found them to be fair-minded when it…read morecomes to pricing (we have a big house, but we don't need the whole thing cleaned regularly, and they were willing to work with us to identify the right amount of cleaning to meet our needs). The communication is stellar, and with recent shifting needs around safety in regards to viral spread, I have been deeply appreciative of their willingness to wear masks and gloves for hours on end while they help us keep our house clean as we lose track of what day (or month) it is. We use them once monthly and it has been a sanity saver. I fantasize about hiring them for a weekly visit... but in our case it may be some time before we're spending that kind of budget. There have been a couple of cleanings here or there that didn't meet my expectations, and they have always been receptive to feedback and willing to take steps to make it right. (The very first clean, left a watermark from a mop bucket on our wood floor and I lost my marbles, but they made efforts and suggestions to fix the issue quickly). In my book customer service goes a LONG WAY. BUT also, the majority of cleanings have been fantastic and having my house clean enough to notice a mark on the floor, or a window blind that didn't get dusted is huge. Your first visit you should plan on a deep clean, it does two things 1) it helps you and them get to know each other and your houses needs much better 2) it's easier to maintain monthly cleanings with a house that has already had the grout scrubbed. Finally, I appreciate that we can add deep cleaning on specific items as needed. One month, we added just a deep oven clean and it was super helpful. Professional, friendly, thorough, and a super easy to navigate online system coupled with helpful humans on the other end. My picky and cold-hearted consumer heart highly recommends these fine folks.

Keywords: Extremely last min cancellation/unreliable/short staffed/no flexibility…read more I am extremely disappointed by Clean Arrival. I scheduled a deep cleaning for a townhouse we will be moving into. Clean arrival called me to cancel less than a 24 hours before the scheduled appointment after multiple confirmations via emails, text and phone call. Leaving me scrambling to find a replacement since I scheduled moving company and other things the day after this cleaning appointment. The reason Clean Arrival gave out was staff member calling in sick, which in my opinion is despite it being likely the truth just a way to try to justify short staffing issue. I suggested Clean Arrival to move existing reoccurring client to a later day so they can fit me in but was told that's not an option without looking into it or trying. I am not here to bash Clean Arrival on their cleaning qualify. I am sure they do a fine job base on other reviews. But if you want reliable cleaning service that respect your time and able to be flexible when issue occurs, find another company. Short staff is not an excuse to cancel last minute.

Super great service! They were able to meet me quickly, were communicative about their arrival and…read moredid a great job. My bathrooms had a nice, deep clean and my home feels very refreshed. I'm so glad I went out on a limb with this newer business. I will say, I think she is undercharging. Maybe she should consider increasing her rates.

My daughter was moving from one house to another while a hectic school schedule and I came In From…read moreout of town to help. I found Paws of Cleanliness on Yelp and it was a perfect match for our dilemma. Aneasha was reliable, honest, extremely meticulous and great at cleaning the toughest problems! So willing to take on a tough job in a short timeframe - the house has never been this clean! I cannot thank Aneasha Paws of Cleanliness enough! Great job!

My house looks shiny & new, I really appreciated the detail of the deep clean, especially their use…read moreof natural cleaning products. I have 3 more on the books for regular routine cleanings. Would recommend!

I've been punked. This was the most painful experience. A month in advance I tried to schedule a…read morecleaning and was told they will follow up but the company never did. After I called again I got a slot but not a confirmation. So I contacted them AGAIN. The confirmation followed but was missing confirmation of fridge cleaning. So I contacted them AGAIN and was assured it was noted. Guess the end. You guessed it the fridge was not cleaned by the crew. Also the garage door was left open and the area under the sink remained grungy. So another CALL was made to Maid to Shine. Here's the excuses: 1) you requested the oven... So I no ma'am the email states fridge Next day she comes. She leaves and it's still filthy so we call AGAINNNN 2) maid couldn't remove drawer... We had no problems with removing drawer and cleaning ourselves. Not recommended

I am beyond impressed with the full move-out clean they did on my 3 bed, 2 bath townhouse! With a…read moresmall child, things had definitely gotten a little messy over time -- including paint on the walls and even some on the carpet. I was honestly worried about getting my full security deposit back. The team was absolutely incredible. They were professional, thorough, and paid attention to every detail. The walls, floors, bathrooms, kitchen -- everything looked spotless. They truly went above and beyond, and the place looked better than when we moved in. Thanks to their amazing work, I got my full deposit back! I couldn't be more grateful. If you're looking for a reliable, detail-oriented cleaning company -- especially for a move-out clean -- I highly recommend them. Worth every penny!

We have had Em-Maculate cleaning our house for a while and there have been issues from day one. We…read moreasked for two people for a deep clean. A man and woman arrived and spent 4hrs cleaning. Everything the man. Leaned was amazing, the woman did not do a very good job, they ended up sending the man back to redo what she had done. We were very happy with him, he went above and beyond. We liked him so much that we didn't make an issue of him damaging our laminate flooring using soaking wet mop. Apparently he left the company and they didn't notify us. They sent out some guy we didn't know while my wife was home alone. She wouldn't let him in. When my wife called Emily, she sent her to VM. She sent a text back. She said that she had tried to contact us but didn't hear back. The only contact we got was an email that she wanted to change days. She asked for a reply if the change was okay with us. It was not so we did not reply. Also, during the time we had service from Em-Maculate Cleaning Service the price changed from hourly to fixed and the price increased without notification. When my wife tried to work things out with Emily directly she said we were too difficult as customers and she was dropping us. Who knew that asking for clear communication was "demanding".

Used BPC for a move out of my rental house. They did an excellent job. There was some problematic…read morestains in the fridge/oven that the crew had difficulty removing. Sergio the manager came the next day personally to remove the stains and did some additional cleaning that I had missed. I really appreciate that level of customer service, it's something I rarely see in this city. I would highly recommend using them as a cleaning service. Thank you!

Started off well. But soon degraded to constant cancellations. Very unreliable. You're better off…read morelooking elsewhere.

They have cleaned two homes for us recently and have done an excellent job. Communication and…read moreresponsiveness is fast, their is detailed and considerate of the finishes. Will continue to use their company.

Easy to contact. Made appointment within a week of call. Came on time and did a perfect job. Will…read moreuse them again.

They came by and gave me a quote, then returned at the time they were supposed to, they did an…read moreincredibly thorough job, and the place smelled wonderful. Incredibly honest people, left a receipt on the counter, and did not even charge me what they estimated originally because they didn't take the same amount of time as first thought. Great company to work with and you can count on them, as I was under the gun with time constraints...

My home is my sacred space, and allowing strangers in to handle my belongings has always felt a bit…read morerisky. But after looking at the reviews I decided to give Maids by Trade a try...and was on the alert for any discomfort....low and behold...it was a WONDERFUL experience. My team of Silvia and Zullima was fantastic. Their work was completely over and above all expectations. My home almost glowed by the time they finished, and that was no time at all. They hit every minute detail I requested without exception. They were cheerful, efficient, and they even asked me if they missed anything or if I wanted them to address more details . They returned my appliances to that "brand new" look I have never been able to achieve. My floors glistened. The sinks and countertops still shine. The next day had several house guests, and I never once did I have a concern about house keeping issues...(and I am always worried that I may have missed a spot -but not this time) These gals at Maids by Trade were both absolutely the best ever. I will use this service again and again for sure. And am very happy to recommend Maids by trade to anyone who asks. BRAVO!

Victoria and her team did an amazing job on our move-in cleaning. They were efficient and thorough…read more They were highly communicative throughout. The oven in our home is from the 60s and they cleaned and polished it so well our friends asked if it was new. We also have a full basement and they did a great job of clearing up the dust and cobwebs which was no small feat. She also followed up with photos to make sure we were happy with the work since we were moving out of our old place during the job. Their prices are more than fair for such great work I highly recommend V S cleaning and will definitely be using them again in the future

I hired VS Cleaning for a move out clean. They did a great job and the price was very fair…read more Everything including the microwave and stove were spotless. I will definitely be using this company again for cleaning when it's in my budget.