Ace Body Shop was quick and straightforward. They did not overprice me either. I'm grateful for the…read morereviews I read here on yelp to find them! Highly recommend. I've been to other body shops in the past and they do not compare - both in customer service or cost of work!

A medium and I did a waltz. I couldn't even open my passenger front or back door. The step was…read morepushed up by ice. I called Ace Auto Body and talked with the owner. He said come by and I'll look at it. He told me to go to the car wash and remove the ice and the step would just pop down. He could have done that and charged me $$$ I love that I have found an honest body work person! Totally recommend this persons business! Honesty is hard to find these days! This guy was a blessing!!!

My experience with Chaz has definitely been nothing short of amazing. From the day I took my car…read morefor an estimate to when I picked up my car, Ray had weekly updates for me and then Jourdyn for the last week! I wish I had taken a before picture, but they definitely did a great job with my car! Definitely 5 star service!

I took my vehicle over there because it had a couple little dings in the fender and asked for a…read morequote what I got back was a for parts labor, and it look like they up to charge me for the same thing more than once and my quote ended up over $2000 just for a couple little dings in the fender well I thought that to be unbelievable and took it to another shop to get a quote which they quoted me $700 and did a great job so I got the job done for a third of the price that Chaz quoted me I'm still upset about the quote I received, especially after the great job that the other body shop did for me for a third of the price Chaz was gouge me for I would highly recommend not going to Chaz

I have never written a negative review for a business before, but after nine months of dealing with…read morethis issue, I feel it's necessary to share my experience. I brought my truck to Classic Collision following an accident. Before the repairs began, I had my damaged rim evaluated by a wheel repair shop and was told that the rim was too damaged to be repaired and would need to be replaced. I relayed this information to the repair estimator at Classic Collision, who informed me that they would have the rim evaluated by their preferred wheel repair shop to determine whether a replacement was necessary. When I picked up my truck, I discovered that the damaged rim had not been repaired or replaced. Since then, I have spent the last nine months going back and forth with Classic Collision trying to get the issue resolved. Throughout this process, I have remained in contact with my insurance company, and they have consistently informed me that they are waiting on Classic Collision to order the replacement rim. I call regularly for updates and am repeatedly told the same thing: "It will be another three weeks." Nine months later, I am still hearing the same response. To make matters worse, I have had two separate tire shops tell me they could not remove my studded snow tires because the rim is in such poor condition. When you file an insurance claim and pay to have your vehicle repaired, you expect the entire vehicle to be repaired properly. Unfortunately, that has not been my experience. I have never dealt with a body shop that has taken this long to address an unresolved repair issue, and I feel like little to no effort has been made to correct the problem. I genuinely hope this matter gets resolved. If Classic Collision ultimately follows through and fixes the issue, I will gladly update or revise this review to reflect that outcome. Until then, I cannot recommend this shop based on my experience.

This is by far the worst body shop I've been to. I tried calling for an appointment multiple times,…read moreno one answered so I made an appointment online to find out a week and a half later after being confirmed, they text me canceling my appointment 2 days before my scheduled repair. Since the beginning of this process, it was a nightmare from communication to actually being hung up on after asking the rep to take my concerns to leadership. I do not recommend classic collision on 5th.

I scratched my car really bad and now it's gone! They made it like new and they got it done less…read morethen a hour. Thanks for the amazing job

Top notch service from Mirage!!…read more I got rear ended this winter and needed non-insurance body work. Customer service is amazing (some of the best I've ever received, regardless of company type), which made this otherwise stressful situation, a breeze to deal with. They were also much more accommodating than I would expect. I never got the feeling that I was just another customer, thatvthey were trying to rush through and collect payment for. I would, and will, recommend Mirage Auto Painting & Collision to anyone who need body or paint work done to their car. It was such a breeze that, although I hope this situation never arises again, I wouldn't even mind dealing with it, knowing I can count on a company like Mirage.

Stopped by and talked to Jason about a dent repair- couldn't of been nicer to deal with - took a…read morelook right away / told me to order one small part & paint it and he would take the big dent out of my front bumper cover & install the new part. Called him when I had new part ready / said drop off Friday - ready that afternoon - looked great / $ 200 - I would of had to order a new bumper cover otherwise for $400+ as well as the other part I bought - saved me a lot of money & the job looked great

Jason was super easy to work with, his work is impressive. He was able to get a dent out and made…read morethe truck look like nothing ever happened.

I have brought my truck here since I bought it, for everything from removing badges, to cleaning up…read morethe road rock dings, to repairing the tailgate my dad dented. They do a great job. Reasonable prices, excellent workmanship, and they accept my USAA insurance. I wouldn't trust my baby to anyone else.

Sal's Auto Body is a hidden gem. Just off 68th and Lake Otis. Randy is very friendly, easy to deal…read morewith and does what he says he will. I had a rusted fender repaired this week and they were terrific. Gave me a solid quote, finished the job when promised and the results were perfect. I'm glad a I found them and recommend them very highly.

I needed a very minor repair to my car's front spoiler. I came to this neighborhood looking for…read moreanother body shop but found that it was out of business. When I spied a sign for J & A Body Shop, I went inside. I met the owner, Tito. He looked at my car and told me he thought he could fix it pretty quickly. And sure enough, 90 minutes later it was done. My repair was very inexpensive, something for which a big shop in town probably would've charged three times as much. I hope I don't need another body shop anytime soon, but if I do I'll be sure to come back here.

they were all so kind and let us know how the repair was every Tuesday and Thursday. Only took two…read moreweeks and we are satisfied with how everything turned out. our Maxima looks brand new. Definitely would recommend!

My experience with Classic Collision, from start to finish, demonstrated a consistent lack of…read morecommunication, accountability, and customer service across both locations that handled my repair, both Dowling and Gambell. My vehicle was in Classic Collision's possession for more than a month, one day shy of five weeks. During that time, I repeatedly requested status updates and an estimated completion date. On multiple occasions, I was told someone would call me back. Those callbacks never occurred. For two consecutive weeks, I was told my vehicle was "with a technician." I was later told it was "in paint." After more than two weeks had passed, I was informed that repairs had not actually started when I asked the status when they requested to send it to their Gambell location. That information directly contradicted what I had previously been told. When the shop requested to transfer my vehicle to another Classic Collision location, I agreed, expecting the process to move forward. Instead, the communication issues continued. It took 6 days to get it transferred. I again had to initiate every conversation to obtain information about my own vehicle. Promised callbacks from staff and requesting management to call me never happened despite multiple requests. At one point, I was placed on hold for approximately 40 minutes while an employee attempted to determine what stage my vehicle was in... mind you he came back on the line and told me he helped multiple people that walked in the door instead of asking them to wait a moment. When he returned to the line, I was again told it was "in paint," despite having heard the same response previously with no meaningful explanation or timeline. I ultimately had to involve my insurance company to obtain updates that I could not get directly from Classic Collision. When I picked up my vehicle, my husband was told they would not be sending me a customer satisfaction survey because the problems were attributed to the first location. That response ignored the fact that the communication failures continued after the vehicle was transferred and they failed as well. As the customer, I entrusted my vehicle to one company, not two separate businesses. From my perspective, both locations failed to provide even the most basic level of customer service. The quality of the repair does not erase the experience. Customers should not have to repeatedly call for updates, receive conflicting information about the status of their vehicle, or rely on their insurance company to obtain answers that should come directly from the repair facility. Based on my experience, I cannot recommend Classic Collision. I utilized them because they purchased Spruce Park on Dowling, who handled a previous vehicle famously. The lack of communication, inaccurate information, failure to return calls, and absence of accountability throughout the repair process fell well below reasonable customer service expectations. Zero stars, do not recommend.