My car was having starting issues and I was out of town and needed a quick fix when I got back. I…read morewas able to call Carl's first thing in the morning. They offered to pick up my car and can work on it right away. By lunch time my car was starting again and was ready for pick up. The staff that were there was friendly and nice. Checking out/paying was quick and easy. They had my car outside waiting for me, super happy to have my car back and starting.

i was in a m.v.a. on august 14th and was injured and was taken by ambulance to the hospital…read moreunresponsive and the officer at the scene called carl's towing. i had no choice in the matter and when i called the next morning, literally as soon as they opened and he told me yes come on up and we will talk about it. when i get there he says you can pay almost $500 for his services or pay $150 and sign the recipt and that would give him my car plus the $150 i had to pay to even look at my car, i only needed to get my important stuff from it and wasnt allowed until the money was paid and i signed the recipt. i had several personal belongings on my car and inportant papers that had my personal information on them, when i got to my car my laptop that was in my purse in the front seat was shoved up under the passenger seat and my medication i had in my purse was gone as well. the personal papers were gone to and i have had calls asking me to finish my requests, one for a walmart card and another from a car lot wanting to sell me a new car based on my request. i have not done anything to try for a new car because of insurance companies. the driver in the oposite vehicle gave the wrong information and i cant get anything done and i cant scrap my car for a possible down payment for a car because carls took my car. i have spoken with several diffrent organizations that say he is not allowed to do that, espically since my insurance company had not been notified of the accident and had no chance to even look at my car. in my opinion carls is a thief and shady. would not reccomend to anyone, not even someone i hate.

I already rated this five stars on Google reviews. My husband, his dad and family ONLY take their…read morevehicles to Charlie's. He fixes it and gets it back fast in a day or two. Plus they look around for the the price of the part that meets your needs. Best mechanic I've seen and I'm not easy going.

My car was making a noise and running a little slower. A friend told me to go to Charlie's and…read morecheck it out. I called the Friday and they said they were book but to show up Monday morning and they should get me in. Now I am not a mechanic, I am guessing here what's need to be done and as long as I had my car, I haven't gotten a tune up. So I figured that is what is needed. When I asked about it, they said they will have the mechanic look at it. They took my car back and waited for a couple of hours. Finally my car was done. However, no one came and talked to me about my car of what's going on. When I finally was called up to the desk to pay, I had to ask her what they did, and she has to read the paper and all they did was change my spark plugs. My car has been running fine since, but still would have been nice to know if that was all or any other issue I need to be concerned about or get fix soon. I'll consider them possible next time depending on the issue.

My vehicle has been having some issues and I was told different things and in researching the…read moreinternet got different diagnoses. So I called Scott's Nall's told them what has been happening and they gave me a couple of options, but told me if I wanted to drop off my car and they will test drive to find out the issues. I left my car in the morning and they didn't get to it until the afternoon. But for them to drive and give me an estimate and diagnose for free was amazing. I had this car for a while and have been on the fence on getting a new one. Scott's Nalls definitely helped me know what is wrong and let me decide which route is the best for me. They gave me my options for free and that is more that I could have asked for.

From Tammy the office person, to the employees working, to owner Scott, this is a first class…read morebusiness. Busy? Yes they are, but once you are scheduled, they will take care of you. Scott's knowledge and his willingness to get your car or truck cares sorted out are what keeps me coming back for service on all of my vehicles. No one else in Elizabethtown is allowed to touch my rides when I need a mechanic, period! I cannot recommend this shop more!

Came to my house and fixed my brake pumps. Such a smart man with big strong muscles Definitely…read morewould recommend. Fair pricing as well:)

Professional service on a Saturday evening. Great mechanic at a fair price. Highly recommended…read morefor anyone needing service

These men are heaven sent!! We were on a roadtrip to Nashville from Cincinnati when we got a flat…read moretire on the highway. Multiple people turned us down but Mark and his crew changed all 4 of our tires 30 minutes before closing. They were all so kind and empathetic and were making it clear their top priority was to keep us safe.

I just ran out of this place like it was on fire. Yes, it sucks to have 4 people come in the moment…read morethe doors open. No, you do not have to act like to want to annihilate all of those customers. I got up to the counter and was barely acknowledged, eyes glued to the computer screen and already looking annoyed. I told him I got my tires at a different location and needed to see if my alignment was under warranty, and that I needed my front passenger tire replaced. He huffed and puffed that he would "have to make a phone call" (oh, the agony!) because they don't have a system where they can look me up. The whole interaction was laced with irritability while I had to remind him multiple times which tire it was that we would replace. He seemed really put off that I had my license plate number at the ready and took his time putting in my information, acting like I was the one rushing him. I did not feel comfortable leaving my car in their care and after looking at the reviews, I'm glad. Being in the automotive business myself, creating a trusting relationship with the customer is key. I walked in considering asking if they were hiring. I wouldn't touch this place with a ten foot pole.

I had a long stressful day driving my daughter's jeep that broke down! I had it towed into the…read moreMeineke in ElizabethTown. I called in first to make sure they could look at the jeep the same day! Justin answered the phone was polite and very helpful. They said they could look at it same day. So I towed it to the shop. They did a wonderful job examining the vehicle throughly to give me a real honest answer on what is going on with the Jeep so I could make a decision on what to do with it! Thank you for making the trip a lot less stressful! I highly recommend this group of mechanics!

Had a great experience here. I came in disgruntled after an oil change elsewhere that I was way…read moreovercharged for, and a laundry list of items the other place said were necessary. I wanted a second opinion, and a was able to get an honest one here. I was able to get my car taken care of, and saved money in the meantime on both the services performed, and not having to do some excessive ones the other place was saying I needed. I'm excited to come back and do all of my routine maintenance over here.

I had a slow leak in my rear drivers side tire. I didn't have an appointment, but Johnny was able…read moreto get me in to patch it right away. The tire was unfortunately not patch-able (nail was too close to the sidewall), but they were able to replace it with a tire they had in stock. They did give me the option of just keeping it aired up, or putting the spare on for me. I decided to go ahead and replace the tire, and it ran me about $150. (The tire itself was $114 and some change.) Both techs were super sweet and accommodating, and were happy to answer any/all questions I had. They had it done very quickly, even though I didn't have an appointment and their other bays looked full. I'm very happy with the quality of service I received today, and very impressed with the speed of the service despite being short handed on a Sunday. Their parking lot is small, but the lobby is well kept and spacious.

Super impressed! My BF was able to make me an appointment Saturday morning & I dropped off my car…read moredue to my check engine light on. They were able to diagnose the issue, get the part & fix it same day! Reasonable price paid for service and very friendly customer service. They may have a new customer now.

I could not wait to write this review about Skylights Automotive. I took my car into a major well…read moreknown dealership in E'Town on 3 separate occasions for the same reason that was never properly repaired. On the third visit, I was told the reason I was experiencing the problem with my car is because I need a new engine. I was then given a $8,000 estimated repair cost. I left that dealership and called Skylights Automotive and I was asked to bring it in that same day. Not only was I told that I did not need a new engine, they repaired my car at a fraction of what the dealership was trying scam me for. If you ever experience any mechanical issues, please give them a try. You will not be disappointed. My car drives like a dream!

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