​Payday Loan Money Center made the entire process incredibly easy. The customer service was…read moretop-notch, and they got me the funds I needed without any unnecessary hassle. Highly recommend them if you need fast turnarounds and a helpful team!

The lady in the counter were very helpful. I used western Union service and it was fast. Definitely…read morewill recommend their services

I have a very busy schedule, so I really appreciated how efficient and organized the entire process…read morewas. Amanda made everything easy, explained everything clearly. She was professional, friendly, and made what I thought would be a stressful experience feel simple. I couldn't have asked for better customer service. If you're looking for a loan and want someone who genuinely cares about helping you, I highly recommend working with Amanda.

I submitted an application online and got to a page where I was approved and asked to choose my…read moreterms. The website asked me for my ID which I submitted. Afterwards, I received a call from the "branch manager". She proceeded to ask me what I wanted the loan for and I explained to her it was for a personal purchase. After numerous and what felt like pointless questions, I told her I didn't want to go through with my application. She started to submit a new application for credit consolidation...which I did not want. I tried my best to explain to her that I wanted to apply for an unsecured personal loan and she kept interrupting me. She was very rude and I ended up speaking to another loan specialist who was equally rude. He kept interrupting me when I was asking for clarification on what documents they needed and why. I was told my application's outcome would be back in two hours. After three days, I received a call from yet another loan specialist, asking me for more documentation. I ended up canceling my application.. I will be going with another company. Overall, I can say that the Lake Forrest branch staff is very rude, impatient, and knows nothing about quality customer service. Id advise using another branch if your set on one main financial.

HUGE Thank you to Shoreside Loans! I couldn't have asked for a better experience when I was in a…read morebind. In addition to being helpful and responsive, Matthew took a personal interest in my situation and went WAAAAY above and beyond to make sure I got the help I needed. When i arrived to sign my documents and pick up my check, I was greeted, not only by Matthew, but Richard as well. It says a lot about the type of business that he runs that he took the time out to come and meet me and make sure that I had a positive experience. I also had the pleasure of meeting Carlos while I was there. He walked me through all the documents and made sure I understood everything and had no additional questions. Again, the people there just couldn't have been any nicer. I can't say enough good stuff about them. Everybody experiences bumps in the road and its great to be able to speak with somebody that treats you like more than numbers on a page. Again, I couldn't have had a more positive experience and would would HIGHLY recommend Shoreside Loans to anybody in need. Thanks again!

We have repeatedly asked you to stop the sales calls late at night. We don't live near you, and are…read moretired of being called 7-9pm 6,7, or 10 times in a row with hang up calls, only to call back and get a sales pitch. We have blocked numbers and you keep calling. We're tired of filling out FCC reports and reporting you to the carrier. Stop.

Absolutely recommend!! They handled our mobile home financing perfectly! Everyone is kind and they…read moreshow genuine interest in their members. I haven't had a bad experience yet and it's been several years. And now we have our auto loan with them as well!

DO NOT use their investment option. It is run by a third party and is in no way associated with…read moreECU. They have been holding my money for over 12 days, and I still have not received it back. What a scam. I requested to close the account, and even that will take over 15 days to process.

I came for the MLB Mondays (I came 5 minutes before opening and was one of the first people). I'm…read moresure staff know that most people have the MLB Monday card so the line goes by pretty quickly. They have a spacious interior to chill, do work, etc. They are located by La La Land/Fogo de Chao - ish. I got the seasonal blueberry Ube matcha and it was pretty deep in flavor and came out quickly. **At the time, they didn't have restrooms for guests. Not sure if this is a habitual event or one off.

Stopped by the Capital One Café at Irvine Spectrum while taking a break from shopping. The café…read moreitself is spacious, clean, and a nice place to sit down, recharge your phone, or get some work done for a bit. Definitely a convenient spot if you need a quiet break from the crowds. The drinks were a mixed experience. Since they serve Verve Coffee, I was expecting a better espresso. Unfortunately, both the espresso and the Americano tasted more bitter than I prefer which was a little disappointing. On the other hand, the cold Ube drink we ordered was surprisingly good and ended up being our favorite. It was refreshing, well-balanced, and much more enjoyable than the hot coffee. Overall, it's a comfortable café with a great location, but the coffee quality didn't quite meet my expectations considering the beans they use. I'd probably come back for a cold drink and the relaxing atmosphere, but I'd skip the espresso next time.

I have been a JP Morgan Chase customer for a bit…read more Today's visit to this specific branch on Lake Forest Dr in Lake Forest, Orange County California solidified my faith, trust and relationship with this financial institution. I speak specifically about the lady named Farah who was one of the two tellers at approximately 9:30 am on Friday August 29th, 2025. She greeted me right away, actually all of us in line( 3), notified me it would just be a couple of minutes. She was quick, thorough, sharp, spunky, aware and fun to speak with as she had helped every customer in no time and I had no one behind me. We talked about restaurants( but of course), driving across our great country, family and her trips to NY. She made this simple bank transaction extra special and made me feel like a billion. I have not ventured into the financial advisement or planning feature that comes with the accounts to date. This branch is in the Ralph's shopping center just south and west of Trabuco. It is tucked in a corner( photo) and has a separate lobby and entrance for the ATMs. Open 9-5 M-F and 9-2 on Saturday. The transaction slips( deposit etc) were neatly placed and in abundance. Pens were working. Great start to a fantastic Labor Day weekend.

Melissa at the Lake Forest Chase is exceptional. I highly recommend this location because of…read moreMelissa. Every time I come here she makes me feel like a valued customer, never waste my time, speaks perfect English and she's very beautiful on the inside and out.

I received the best customer service with Noor Zaher. Her 25 year experience, it really showed.I…read moredid a cash out loan to pay off my debt in doing so.She found out I had a warranty on my vehicle that I had forgotten.I purchased she saved me $6000 on a transmission rebuild, I needed for my car. She was very pleasant to work with kind caring. Considerate I would recommend coming here to orange county's credit union for any of your loan or debt consolidation needs.Speak with Noor, you will be very happy

Maria and Noor provided excellent customer service as I was opening my first bank account. The…read moreprocess was seamless and efficient. Noor provided me with all the necessary information to understand the benefits of being a credit union member. I would certainly recommend her and the team to friends and family. Thank you Noor